Exam 8: Human Resource Management: From Recruitment to Labour Relations

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Claire announces to her staff that she intends to lower costs in their department by 5 percent. Which component of goal setting is Claire utilizing?

(Multiple Choice)
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In a cafeteria plan, each employee receives a set allowance to pay for benefits depending on his or her needs.

(True/False)
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How long do the terms of a collective agreement (union contract) normally last?

(Multiple Choice)
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Complete the following using the terms listed below: -One type of performance appraisal is the ______, which gathers feedback from a review panel of coworkers, supervisors, team members, and subordinates.

(Multiple Choice)
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Downsizing streamlines the organizational structure.

(True/False)
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Complete the following using the terms listed below: -______ managers assume that employees like work and will seek and accept greater responsibility.

(Multiple Choice)
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A need produces ______, which leads to ______.

(Multiple Choice)
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An inadvertent failure to comply with federal or provincial employment laws rarely leads to any significant penalties to the firm involved.

(True/False)
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Who must approve the person selected as an arbitrator?

(Multiple Choice)
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Most union contracts are 5 to 10 years in length.

(True/False)
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Josh owns a trucking company and is interviewing potential drivers. Since Josh must provide weekend driver coverage, he is allowed to ask job candidates about their marital status.

(True/False)
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Involuntary separation as a form of employee separation includes workers who resign to take on a job at another company or to be self-employed.

(True/False)
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Malcolm, manager of a purchasing department, keeps a close watch on his employees to make sure they don't extend their work breaks beyond the 15-minute time allotment. Malcolm would be described as a ______ manager.

(Multiple Choice)
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Which of the following is NOT a reason for outsourcing?

(Multiple Choice)
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As a hiring supervisor, discuss any five prohibited grounds for discrimination that you have to be aware of when interviewing potential applicants, in order to avoid any legal issues.

(Essay)
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David is the head chef in a restaurant and has decided to increase the number of tasks performed by the kitchen staff. The added tasks do NOT result in increased challenge or authority. David's efforts are called job ______.

(Multiple Choice)
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Downsizing can have devastating effects on employee morale.

(True/False)
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Distinguish between the terms outsourcing and downsizing and explain when each may be used in the organization.

(Essay)
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Some companies are replacing classroom training with computer-based and online training programs because these programs offer all of the following advantages EXCEPT ______.

(Multiple Choice)
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Outsourcing is defined as transferring core jobs outside the company.

(True/False)
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