Exam 8: Human Resource Management: From Recruitment to Labour Relations

What is downsizing? How is it different from outsourcing?

Which of the following is often a negative result of downsizing?

A union's ultimate tactic is a ______.

Gloria, a supervisor of data entry clerks, includes her subordinates in decision making when possible. She believes that most people can think of creative ways to solve work-related problems. Gloria's assumption about worker behaviour is based on ______.

All of the following employee benefits are required by law with the exception of ______.

The two most common objectives of downsizing are to improve employee morale and to decrease costs.

Discuss how Theory X, Y, and Z managers each attempt to increase productivity.

The Canadian Labour Congress (CLC) represents about ______ of the 4.6 million unionized Canadians.

With examples, describe any three forms of classroom instruction techniques.

Jana's firm allows her to work four 10-hour days each week. This type of flexible work arrangement is known as (a)

A company should view employee training as an ongoing process throughout each employee's tenure with the firm.

Kate is a full-time nurse and would like to vary her starting and ending time to better accommodate her children's school hours. Which flexible work plan would be ideal for her situation?

Gain sharing is an employee benefit that provides ______.

Identify and briefly describe any four of the eight HR activities in an organization.

Explain the concept of human resource management and the role of human resource planning in an organization's competitive strategy.

Define the term flexible benefits. With examples, explain any four forms or options of flexible work plans that an organization can put in place to improve moral and motivation in the workplace.

What is the major reason why employees join unions?

Pham is a human resource manager. His responsibilities might include all of the following activities EXCEPT ______.

Madison thinks that employees must be closely supervised and controlled at all times. Madison is an example of a Theory X manager.

Joanne performed substantially better than her supervisor had expected on predetermined department goals. Because of her surpassed productivity, she received an extra $1,500 at the end of the year. Joanne was ______.