Question 1

Training and development are a good investment for both the employees and the employer.

Accepted Answer

A) True 
 B)False

Question 2

Herzberg's motivator factors include all of the following EXCEPT

Accepted Answer

A)  achievement and recognition. 
B)  working conditions. 
C)  opportunities for growth and advancement. 
D)  job responsibilities. 
A)  achievement and recognition. 
B)  working conditions. 
C)  opportunities for growth and advancement. 
D)  job responsibilities.

Question 3

Internet recruiting is quick, efficient, and an inexpensive way to reach a huge number of potential job seekers.

Accepted Answer

A) True 
 B)False

Question 4

Distinguish between meditation and arbitration as used in settling labour-management disputes.

Accepted Answer

Mediation is the process of settling lab

Question 5

Salary is a term that represents compensation based on the number of hours worked.

Accepted Answer

A) True 
 B)False

Question 6

ABC Co. wants to dismiss an employee for failing to maintain an acceptable performance level. What must the company do before it dismisses that employee?

Accepted Answer

A)  Give him six months advance notice of the dismissal. 
B)  Prove that he is not meeting job expectations. 
C)  Place him on probation. 
D)  Change the job requirements so that they'll meet his abilities. 
A)  Give him six months advance notice of the dismissal. 
B)  Prove that he is not meeting job expectations. 
C)  Place him on probation. 
D)  Change the job requirements so that they'll meet his abilities.

Question 7

The goal of ______ is to increase employees' interest in their jobs and allow them to learn more about different jobs in the company.

Accepted Answer

A)  enlargement 
B)  management 
C)  rotation 
D)  enrichment 
A)  enlargement 
B)  management 
C)  rotation 
D)  enrichment

Question 8

Not-for-profit organizations avoid performance appraisals since they are focused on corporate philanthropy.

Accepted Answer

A) True 
 B)False

Question 9

The Labour Relations Board is a type of judicial organization whose responsibility is to oversee workers' groups that apply to become a union, and all the related activities that occur during the process.

Accepted Answer

A) True 
 B)False

Question 10

Rose was recently let go from her position at an insurance agency as a result of downsizing. This is an example of

Accepted Answer

A)  involuntary separation. 
B)  voluntary turnover. 
C)  involuntary turnover. 
D)  involuntary separation 
A)  involuntary separation. 
B)  voluntary turnover. 
C)  involuntary turnover. 
D)  involuntary separation

Question 11

While computer-based training is usually cheaper than classroom training, it is also considered to be less effective.

Accepted Answer

A) True 
 B)False

Question 12

A key premise of Maslow's hierarchy of needs theory is that

Accepted Answer

A)  people's needs are based on an order of importance. 
B)  people's needs are based on their wants. 
C)  a satisfied need is a motivator. 
D)  not all people have basic needs. 
A)  people's needs are based on an order of importance. 
B)  people's needs are based on their wants. 
C)  a satisfied need is a motivator. 
D)  not all people have basic needs.

Question 13

Despite employer's efforts to implement flexible work plans, employees have NOT been receptive to these programs.

Accepted Answer

A) True 
 B)False

Question 14

Nonviolent picketing is ______.

Accepted Answer

A)  legally protected free speech 
B)  legal only in states without right-to-work laws 
C)  legal only if workers are on strike 
D)  generally less effective than a strike since workers usually cross picket lines 
A)  legally protected free speech 
B)  legal only in states without right-to-work laws 
C)  legal only if workers are on strike 
D)  generally less effective than a strike since workers usually cross picket lines

Question 15

Theory Y managers believe that workers avoid work when possible.

Accepted Answer

A) True 
 B)False

Question 16

Outsourcing is the process of reducing the number of employees within a firm by eliminating jobs.

Accepted Answer

A) True 
 B)False

Question 17

Complete the following using the terms listed below:
-Most firms use annual ______ to evaluate an employee's job performance and provide feedback.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 18

Complete the following using the terms listed below:
-______ is a broad term covering the loss of an employee for any reason.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 19

Goal specificity is the extent to which people consciously understand and agree to goals.

Accepted Answer

A) True 
 B)False

Question 20

Applicants are often able to submit a résumé and apply for an open position online.

Accepted Answer

A) True 
 B)False

Training and development are a good investment for both the employees and the employer.

Herzberg's motivator factors include all of the following EXCEPT

Internet recruiting is quick, efficient, and an inexpensive way to reach a huge number of potential job seekers.

Distinguish between meditation and arbitration as used in settling labour-management disputes.

Salary is a term that represents compensation based on the number of hours worked.

ABC Co. wants to dismiss an employee for failing to maintain an acceptable performance level. What must the company do before it dismisses that employee?

The goal of ______ is to increase employees' interest in their jobs and allow them to learn more about different jobs in the company.

Not-for-profit organizations avoid performance appraisals since they are focused on corporate philanthropy.

The Labour Relations Board is a type of judicial organization whose responsibility is to oversee workers' groups that apply to become a union, and all the related activities that occur during the process.

Rose was recently let go from her position at an insurance agency as a result of downsizing. This is an example of

While computer-based training is usually cheaper than classroom training, it is also considered to be less effective.

A key premise of Maslow's hierarchy of needs theory is that

Despite employer's efforts to implement flexible work plans, employees have NOT been receptive to these programs.

Nonviolent picketing is ______.

Theory Y managers believe that workers avoid work when possible.

Outsourcing is the process of reducing the number of employees within a firm by eliminating jobs.

Complete the following using the terms listed below: -Most firms use annual ______ to evaluate an employee's job performance and provide feedback.

Complete the following using the terms listed below: -______ is a broad term covering the loss of an employee for any reason.

Goal specificity is the extent to which people consciously understand and agree to goals.

Applicants are often able to submit a résumé and apply for an open position online.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 8: Human Resource Management: From Recruitment to Labour Relations

Training and development are a good investment for both the employees and the employer.

Herzberg's motivator factors include all of the following EXCEPT

Internet recruiting is quick, efficient, and an inexpensive way to reach a huge number of potential job seekers.

Distinguish between meditation and arbitration as used in settling labour-management disputes.

Salary is a term that represents compensation based on the number of hours worked.

ABC Co. wants to dismiss an employee for failing to maintain an acceptable performance level. What must the company do before it dismisses that employee?

The goal of ______ is to increase employees' interest in their jobs and allow them to learn more about different jobs in the company.

Not-for-profit organizations avoid performance appraisals since they are focused on corporate philanthropy.

The Labour Relations Board is a type of judicial organization whose responsibility is to oversee workers' groups that apply to become a union, and all the related activities that occur during the process.

Rose was recently let go from her position at an insurance agency as a result of downsizing. This is an example of

While computer-based training is usually cheaper than classroom training, it is also considered to be less effective.

A key premise of Maslow's hierarchy of needs theory is that

Despite employer's efforts to implement flexible work plans, employees have NOT been receptive to these programs.

Nonviolent picketing is ______.

Theory Y managers believe that workers avoid work when possible.

Outsourcing is the process of reducing the number of employees within a firm by eliminating jobs.

Complete the following using the terms listed below: -Most firms use annual ______ to evaluate an employee's job performance and provide feedback.

Complete the following using the terms listed below: -______ is a broad term covering the loss of an employee for any reason.

Goal specificity is the extent to which people consciously understand and agree to goals.

Applicants are often able to submit a résumé and apply for an open position online.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters