Question 1

All of the following are core responsibilities of human resource managers EXCEPT ______.

Accepted Answer

A)  employee recruitment 
B)  company budget forecasts 
C)  employee compensation and benefits 
D)  employee training and performance evaluation 
A)  employee recruitment 
B)  company budget forecasts 
C)  employee compensation and benefits 
D)  employee training and performance evaluation

Question 2

An example of a job factor that is important to job satisfaction though it does NOT contribute directly to motivation is

Accepted Answer

A)  achievement. 
B)  company policies. 
C)  job responsibility. 
D)  opportunity for growth. 
A)  achievement. 
B)  company policies. 
C)  job responsibility. 
D)  opportunity for growth.

Question 3

Based on employee performance appraisals, managers make objective decisions about all of the following EXCEPT ______.

Accepted Answer

A)  compensation 
B)  additional training needs 
C)  promotion 
D)  corporate outsourcing 
A)  compensation 
B)  additional training needs 
C)  promotion 
D)  corporate outsourcing

Question 4

A job design that expands an employee's responsibilities by increasing the number and variety of tasks is called

Accepted Answer

A)  goal setting. 
B)  job enlargement. 
C)  job rotation. 
D)  job sharing. 
A)  goal setting. 
B)  job enlargement. 
C)  job rotation. 
D)  job sharing.

Question 5

Human resource plans must be based on an organization's overall strategies and goals.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is an overall objective of the human resource management department?

Accepted Answer

A)  forecasting anticipated sales 
B)  maximizing employee effectiveness in the organization 
C)  determining sources of operating funds 
D)  daily supervision of hourly employees 
A)  forecasting anticipated sales 
B)  maximizing employee effectiveness in the organization 
C)  determining sources of operating funds 
D)  daily supervision of hourly employees

Question 7

Lynn is trying to resolve a labour dispute. She listens to both sides and makes suggestions trying to get the parties to come to an agreement. Lynn is acting as an arbitrator.

Accepted Answer

A) True 
 B)False

Question 8

Flexible benefits plans are one of the ways organizations are using to proactively address the increasing diversity of their employees.

Accepted Answer

A) True 
 B)False

Question 9

How are employees classified when their compensation is calculated periodically (often on weekly or monthly basis)?

Accepted Answer

A)  hourly employees 
B)  management employees 
C)  salaried employees 
D)  permanent employees 
A)  hourly employees 
B)  management employees 
C)  salaried employees 
D)  permanent employees

Question 10

Cesar Chavez and the United Farm Workers Union used a ______ to encourage the public NOT to buy grapes grown with pesticides.

Accepted Answer

A)  strike 
B)  walkout 
C)  lockout 
D)  boycott 
A)  strike 
B)  walkout 
C)  lockout 
D)  boycott

Question 11

Federal legislation requires that employees automatically receive raises after a designated period of time.

Accepted Answer

A) True 
 B)False

Question 12

A signed and ratified contract eliminates the potential of disagreement between labour and management.

Accepted Answer

A) True 
 B)False

Question 13

Complete the following using the terms listed below:
-The function of attracting, developing, and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives is called ______.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 14

The traditional methods of recruiting workers include college and university job fairs, company websites, and want ads.

Accepted Answer

A) True 
 B)False

Question 15

All employees who leave an employer, whether it is voluntary or involuntary, are required to attend an exit interview.

Accepted Answer

A) True 
 B)False

Question 16

Demitrius is scheduled for a 360-degree performance review at UPS. What advantage can he and the company gain from this review?

Accepted Answer

A)  less work for employees and managers 
B)  less paperwork than a traditional review 
C)  personal disputes cannot taint the outcome 
D)  feedback from multiple perspectives 
A)  less work for employees and managers 
B)  less paperwork than a traditional review 
C)  personal disputes cannot taint the outcome 
D)  feedback from multiple perspectives

Question 17

The best way to recruit new college and university graduates is through

Accepted Answer

A)  want ads. 
B)  word of mouth. 
C)  job fairs. 
D)  Internet. 
A)  want ads. 
B)  word of mouth. 
C)  job fairs. 
D)  Internet.

Question 18

A labour union is a group of workers and managers who organize themselves to work toward a common goal in areas of wages, hours of work, and working conditions.

Accepted Answer

A) True 
 B)False

Question 19

Extrinsic rewards are rewards that are internal in the job such as feelings related to performing a job (proud about meeting a set deadline).

Accepted Answer

A) True 
 B)False

Question 20

Union workers at an auto parts plant go out on strike. In response, management closes the plant. This tactic is a ______.

Accepted Answer

A)  secondary boycott 
B)  cooling-off period 
C)  lockout 
D)  strikebreaker 
A)  secondary boycott 
B)  cooling-off period 
C)  lockout 
D)  strikebreaker

All of the following are core responsibilities of human resource managers EXCEPT ______.

An example of a job factor that is important to job satisfaction though it does NOT contribute directly to motivation is

Based on employee performance appraisals, managers make objective decisions about all of the following EXCEPT ______.

A job design that expands an employee's responsibilities by increasing the number and variety of tasks is called

Human resource plans must be based on an organization's overall strategies and goals.

Which of the following is an overall objective of the human resource management department?

Lynn is trying to resolve a labour dispute. She listens to both sides and makes suggestions trying to get the parties to come to an agreement. Lynn is acting as an arbitrator.

Flexible benefits plans are one of the ways organizations are using to proactively address the increasing diversity of their employees.

How are employees classified when their compensation is calculated periodically (often on weekly or monthly basis)?

Cesar Chavez and the United Farm Workers Union used a ______ to encourage the public NOT to buy grapes grown with pesticides.

Federal legislation requires that employees automatically receive raises after a designated period of time.

A signed and ratified contract eliminates the potential of disagreement between labour and management.

Complete the following using the terms listed below: -The function of attracting, developing, and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives is called ______.

The traditional methods of recruiting workers include college and university job fairs, company websites, and want ads.

All employees who leave an employer, whether it is voluntary or involuntary, are required to attend an exit interview.

Demitrius is scheduled for a 360-degree performance review at UPS. What advantage can he and the company gain from this review?

The best way to recruit new college and university graduates is through

A labour union is a group of workers and managers who organize themselves to work toward a common goal in areas of wages, hours of work, and working conditions.

Extrinsic rewards are rewards that are internal in the job such as feelings related to performing a job (proud about meeting a set deadline).

Union workers at an auto parts plant go out on strike. In response, management closes the plant. This tactic is a ______.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

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Exam 8: Human Resource Management: From Recruitment to Labour Relations

All of the following are core responsibilities of human resource managers EXCEPT ______.

An example of a job factor that is important to job satisfaction though it does NOT contribute directly to motivation is

Based on employee performance appraisals, managers make objective decisions about all of the following EXCEPT ______.

A job design that expands an employee's responsibilities by increasing the number and variety of tasks is called

Human resource plans must be based on an organization's overall strategies and goals.

Which of the following is an overall objective of the human resource management department?

Lynn is trying to resolve a labour dispute. She listens to both sides and makes suggestions trying to get the parties to come to an agreement. Lynn is acting as an arbitrator.

Flexible benefits plans are one of the ways organizations are using to proactively address the increasing diversity of their employees.

How are employees classified when their compensation is calculated periodically (often on weekly or monthly basis)?

Cesar Chavez and the United Farm Workers Union used a ______ to encourage the public NOT to buy grapes grown with pesticides.

Federal legislation requires that employees automatically receive raises after a designated period of time.

A signed and ratified contract eliminates the potential of disagreement between labour and management.

Complete the following using the terms listed below: -The function of attracting, developing, and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives is called ______.

The traditional methods of recruiting workers include college and university job fairs, company websites, and want ads.

All employees who leave an employer, whether it is voluntary or involuntary, are required to attend an exit interview.

Demitrius is scheduled for a 360-degree performance review at UPS. What advantage can he and the company gain from this review?

The best way to recruit new college and university graduates is through

A labour union is a group of workers and managers who organize themselves to work toward a common goal in areas of wages, hours of work, and working conditions.

Extrinsic rewards are rewards that are internal in the job such as feelings related to performing a job (proud about meeting a set deadline).

Union workers at an auto parts plant go out on strike. In response, management closes the plant. This tactic is a ______.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters