Question 1

Social emotions include pity,envy,and jealousy.

Accepted Answer

A) True 
 B)False

Question 2

Attitudes are influenced by values and are acquired from the same sources as values: friends,teachers,parents,role models,and culture.

Accepted Answer

A) True 
 B)False

Question 3

Two popular job satisfaction questionnaires are the __________ and the __________.

Accepted Answer

Minnesota Satisfacti

Question 4

Which of the following statements is correct?

Accepted Answer

A) Social emotions come from internal sources. 
B) Self-conscious emotions come from external sources. 
C) Self-conscious emotions come from internal sources. 
D) Social emotions and self-conscious emotions come from internal sources. 
E) Self-conscious emotions and social emotions come from external sources. 
A) Social emotions come from internal sources. 
B) Self-conscious emotions come from external sources. 
C) Self-conscious emotions come from internal sources. 
D) Social emotions and self-conscious emotions come from internal sources. 
E) Self-conscious emotions and social emotions come from external sources.

Question 5

__________ is a generic term that covers a broad range of feelings that individuals express.

Accepted Answer

The answer of __________ is a generic term that covers...

Question 6

The behavioral component of an attitude is a specific feeling regarding the personal impact of the antecedents.

Accepted Answer

A) True 
 B)False

Question 7

Two primary dimensions of job involvement are rational commitment and emotional commitment.

Accepted Answer

A) True 
 B)False

Question 8

Even though attitudes do not always predict behavior,the link between attitudes and potential or intended behavior is important for managers to understand.

Accepted Answer

A) True 
 B)False

Question 9

Joseph said to himself,"Oh,I just don't have the energy to do much today; I've felt down all week." This is an example of a(n)__________.

Accepted Answer

A) emotion 
B) mood 
C) cognition 
D) display rule 
E) citizenship behavior 
A) emotion 
B) mood 
C) cognition 
D) display rule 
E) citizenship behavior

Question 10

Surface acting is trying to modify your true inner feelings based on display rules.

Accepted Answer

A) True 
 B)False

Question 11

Pity,envy,and jealousy are examples of __________.

Accepted Answer

A) moods 
B) social emotions 
C) values 
D) self-conscience emotions 
E) attitudes 
A) moods 
B) social emotions 
C) values 
D) self-conscience emotions 
E) attitudes

Question 12

Which of the following statements is true with respect to job satisfaction and performance?

Accepted Answer

A) Job satisfaction does not cause performance. 
B) Performance does not cause job satisfaction. 
C) Rewards cause both job satisfaction and performance. 
D) Rewards do not cause job satisfaction. 
E) Rewards do not cause performance. 
A) Job satisfaction does not cause performance. 
B) Performance does not cause job satisfaction. 
C) Rewards cause both job satisfaction and performance. 
D) Rewards do not cause job satisfaction. 
E) Rewards do not cause performance.

Question 13

The __________ component of an attitude is an intention to behave in a certain way based on your specific feelings or attitudes.

Accepted Answer

The answer of The __________ component of an attitude is...

Question 14

Choices regarding cognitive dissonance reduction methods are influenced by the
degree of a person's perceived control over the situation and the magnitude of the
rewards involved.

Accepted Answer

A) True 
 B)False

Question 15

When considering the major categories of emotions identified by researchers,which of the following statements is incorrect?

Accepted Answer

A) The "sadness" category may contain disappointment,neglect,and shame. 
B) The "anger" category may contain disgust and envy. 
C) The "fear" category may contain alarm and anxiety. 
D) The "love" category may contain affection,longing,and lust. 
E) The "happiness" category may contain pride and self-worth. 
A) The "sadness" category may contain disappointment,neglect,and shame. 
B) The "anger" category may contain disgust and envy. 
C) The "fear" category may contain alarm and anxiety. 
D) The "love" category may contain affection,longing,and lust. 
E) The "happiness" category may contain pride and self-worth.

Question 16

The emotions of happiness,joy,and love are generally valued positively across cultures.

Accepted Answer

A) True 
 B)False

Question 17

If John is stealing money from his employer,he is engaging in __________ type of behaviors.

Accepted Answer

A) organizational citizenship 
B) counterproductive 
C) cognitively dissonant 
D) at-home effect 
E) spillover 
A) organizational citizenship 
B) counterproductive 
C) cognitively dissonant 
D) at-home effect 
E) spillover

Question 18

The __________ component of an attitude reflects the beliefs,opinions,knowledge,or information a person possesses,while the __________ component is a specific feeling regarding the personal impact of the antecedents.

Accepted Answer

cognitive;

Question 19

A(n)__________ is an intense feeling that is directed toward someone or something.

Accepted Answer

The answer of A(n)__________ is an intense feeling that is...

Question 20

The causal relationship between job satisfaction and performance has been clearly established.

Accepted Answer

A) True 
 B)False

Social emotions include pity,envy,and jealousy.

Attitudes are influenced by values and are acquired from the same sources as values: friends,teachers,parents,role models,and culture.

Two popular job satisfaction questionnaires are the and the .

Which of the following statements is correct?

__________ is a generic term that covers a broad range of feelings that individuals express.

The behavioral component of an attitude is a specific feeling regarding the personal impact of the antecedents.

Two primary dimensions of job involvement are rational commitment and emotional commitment.

Even though attitudes do not always predict behavior,the link between attitudes and potential or intended behavior is important for managers to understand.

Joseph said to himself,"Oh,I just don't have the energy to do much today; I've felt down all week." This is an example of a(n)__________.

Surface acting is trying to modify your true inner feelings based on display rules.

Pity,envy,and jealousy are examples of __________.

Which of the following statements is true with respect to job satisfaction and performance?

The __________ component of an attitude is an intention to behave in a certain way based on your specific feelings or attitudes.

Choices regarding cognitive dissonance reduction methods are influenced by the degree of a person's perceived control over the situation and the magnitude of the rewards involved.

When considering the major categories of emotions identified by researchers,which of the following statements is incorrect?

The emotions of happiness,joy,and love are generally valued positively across cultures.

If John is stealing money from his employer,he is engaging in __________ type of behaviors.

The component of an attitude reflects the beliefs,opinions,knowledge,or information a person possesses,while the component is a specific feeling regarding the personal impact of the antecedents.

A(n)__________ is an intense feeling that is directed toward someone or something.

The causal relationship between job satisfaction and performance has been clearly established.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters

Exam 3: Emotions,Attitudes,and Job Satisfaction

Social emotions include pity,envy,and jealousy.

Attitudes are influenced by values and are acquired from the same sources as values: friends,teachers,parents,role models,and culture.

Two popular job satisfaction questionnaires are the __________ and the __________.

Which of the following statements is correct?

__________ is a generic term that covers a broad range of feelings that individuals express.

The behavioral component of an attitude is a specific feeling regarding the personal impact of the antecedents.

Two primary dimensions of job involvement are rational commitment and emotional commitment.

Even though attitudes do not always predict behavior,the link between attitudes and potential or intended behavior is important for managers to understand.

Joseph said to himself,"Oh,I just don't have the energy to do much today; I've felt down all week." This is an example of a(n)__________.

Surface acting is trying to modify your true inner feelings based on display rules.

Pity,envy,and jealousy are examples of __________.

Which of the following statements is true with respect to job satisfaction and performance?

The __________ component of an attitude is an intention to behave in a certain way based on your specific feelings or attitudes.

Choices regarding cognitive dissonance reduction methods are influenced by the degree of a person's perceived control over the situation and the magnitude of the rewards involved.

When considering the major categories of emotions identified by researchers,which of the following statements is incorrect?

The emotions of happiness,joy,and love are generally valued positively across cultures.

If John is stealing money from his employer,he is engaging in __________ type of behaviors.

The __________ component of an attitude reflects the beliefs,opinions,knowledge,or information a person possesses,while the __________ component is a specific feeling regarding the personal impact of the antecedents.

A(n)__________ is an intense feeling that is directed toward someone or something.

The causal relationship between job satisfaction and performance has been clearly established.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Perception,Attribution,and Learning

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters

Two popular job satisfaction questionnaires are the and the .

The component of an attitude reflects the beliefs,opinions,knowledge,or information a person possesses,while the component is a specific feeling regarding the personal impact of the antecedents.