Exam 12: Product and Service Strategies

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A company limits its growth potential when it concentrates on a single product,even though the company may have started that way.

(True/False)
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The depth of product mix refers to the variations in each product the firm markets in its mix.

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Bubbles,a major player in the beverage industry,is currently negotiating the purchase of a purification plant and a bottling unit.This is an important investment for Bubbles and the products have been designed specifically for them.Which of the following types of products is being purchased by Bubbles?

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How can we distinguish services from goods? Give an example of how buyers can play an important role in the creation of services.

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Which of the following is most likely to be categorized as a consumer product as well as a business product?

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Benchmarking is the method of measuring quality by comparing performance against industry leaders.

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Slotting allowances refer to money paid by producers to retailers to guarantee display of their merchandise.

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Discuss the characteristics of shopping products.Do marketers essentially use the same approach to market all shopping products?

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Match each item with the correct statement below. -_____ are major capital investments in the B2B market.

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One way to distinguish goods from services is that services are inseparable from their service providers.

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The products whose lifecycles can be extended or stretched indefinitely are referred to as orphan brands.

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The marketing mix is the blending of the four strategy elements-product,price,distribution,and promotion-to satisfy the target market.

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Match each item with the correct statement below. -Intangible tasks that satisfy the needs of consumer and business users are called _____.

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Consumer goods such as soap,milk,and deodorants are generally classified as _____ products.

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Which of the following is a single product line?

(Multiple Choice)
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Johnson & Johnson manufactures more than 100 brands in nearly 50 product categories.The total number of products they manufacture represents the _____ of its product mix.

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Internal analysis in the benchmarking process establishes a baseline for comparison.

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​Derrick is the facility manager for a local school district to manage the physical plant needs of its five elementary,junior high and high school buildings.He has a business account with Menards,Home Depot and Loews to purchase a variety of supplies such as light bulbs,cleaning supplies,and cleaning equipment.These items would be classified as:

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Define line extension.Give examples

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Supplies are also called MRO items.

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