Question 1

A shredder is handy but not necessary for disposing of confidential materials.

Accepted Answer

A) True 
 B)False

Question 2

Taking your work troubles home:

Accepted Answer

A)  Results in stress 
B)  Is unavoidable 
C)  Both A and B 
D)  None of the above 
A)  Results in stress 
B)  Is unavoidable 
C)  Both A and B 
D)  None of the above

Question 3

If you seem to not have enough time to get work done in a typical work day, you need:

Accepted Answer

A)  To work overtime 
B)  Time management 
C)  A new job 
D)  All of the above 
E)  None of the above 
A)  To work overtime 
B)  Time management 
C)  A new job 
D)  All of the above 
E)  None of the above

Question 4

Increasing your physical activity, such as exercise, can help reduce stress.

Accepted Answer

A) True 
 B)False

Question 5

Signs of negative stress include:

Accepted Answer

A)  Becoming emotional 
B)  Being illogical 
C)  Losing control of your temper 
D)  All of the above 
E)  None of the above 
A)  Becoming emotional 
B)  Being illogical 
C)  Losing control of your temper 
D)  All of the above 
E)  None of the above

Question 6

Keeping your desk/work area clean and clutter-free will help you maintain organization.

Accepted Answer

A) True 
 B)False

Question 7

Dispose of files that are out of date.

Accepted Answer

A) True 
 B)False

Question 8

A way to help you keep organized and improve performance is:

Accepted Answer

A)  Ignore messages unless they are urgent 
B)  Return messages one at a time as they come in 
C)  Return messages all at one time 
D)  All of the above 
E)  None of the above 
A)  Ignore messages unless they are urgent 
B)  Return messages one at a time as they come in 
C)  Return messages all at one time 
D)  All of the above 
E)  None of the above

Question 9

Explain how to deal with stress.

Accepted Answer

Key methods of dealing with stress inclu

Question 10

Controlling your diet and exercising are excellent ways to control stress.

Accepted Answer

A) True 
 B)False

Question 11

Ways to relieve stress include:

Accepted Answer

A)  Ignoring the stressor and moving on with your work 
B)  Finding extra work to keep you busy and taking aspirin 
C)  Finding an outlet for releasing tension, and learning to relax 
D)  All of the above 
E)  None of the above 
A)  Ignoring the stressor and moving on with your work 
B)  Finding extra work to keep you busy and taking aspirin 
C)  Finding an outlet for releasing tension, and learning to relax 
D)  All of the above 
E)  None of the above

Question 12

To keep track of meetings and deadlines, use a:

Accepted Answer

A)  Desktop calendar 
B)  Personal desktop application 
C)  Computer application designed to keep track of appointments 
D)  All of the above 
E)  None of the above 
A)  Desktop calendar 
B)  Personal desktop application 
C)  Computer application designed to keep track of appointments 
D)  All of the above 
E)  None of the above

Question 13

Be aware of how your body reacts to stress.

Accepted Answer

A) True 
 B)False

Question 14

The best way to handle e-mail messages is to:

Accepted Answer

A)  Answer them at a set time each day 
B)  Answer them in the early morning 
C)  Don't respond to e-mail messages 
D)  Answer them as they arrive-it's good customer service 
A)  Answer them at a set time each day 
B)  Answer them in the early morning 
C)  Don't respond to e-mail messages 
D)  Answer them as they arrive-it's good customer service

Question 15

Sometimes you need to ignore stress to avoid its effects.

Accepted Answer

A) True 
 B)False

Question 16

Being organized will optimize your performance at work.

Accepted Answer

A) True 
 B)False

Question 17

Common desk tools to have handy include:

Accepted Answer

A)  A staple remover, a calculator, and paper clips 
B)  A fax machine and a paper shredder 
C)  Tape, paper cutter, and printer 
D)  All of the above 
A)  A staple remover, a calculator, and paper clips 
B)  A fax machine and a paper shredder 
C)  Tape, paper cutter, and printer 
D)  All of the above

Question 18

Ways to deal with stress include meditating, using positive visualization, and relaxing.

Accepted Answer

A) True 
 B)False

Question 19

Keeping extra supplies of commonly used items on hand will waste space.

Accepted Answer

A) True 
 B)False

Question 20

Prior to starting a project:

Accepted Answer

A)  Make a plan 
B)  Get organized 
C)  Set priorities 
D)  All of the above 
A)  Make a plan 
B)  Get organized 
C)  Set priorities 
D)  All of the above

A shredder is handy but not necessary for disposing of confidential materials.

Taking your work troubles home:

If you seem to not have enough time to get work done in a typical work day, you need:

Increasing your physical activity, such as exercise, can help reduce stress.

Signs of negative stress include:

Keeping your desk/work area clean and clutter-free will help you maintain organization.

Dispose of files that are out of date.

A way to help you keep organized and improve performance is:

Explain how to deal with stress.

Controlling your diet and exercising are excellent ways to control stress.

Ways to relieve stress include:

To keep track of meetings and deadlines, use a:

Be aware of how your body reacts to stress.

The best way to handle e-mail messages is to:

Sometimes you need to ignore stress to avoid its effects.

Being organized will optimize your performance at work.

Common desk tools to have handy include:

Ways to deal with stress include meditating, using positive visualization, and relaxing.

Keeping extra supplies of commonly used items on hand will waste space.

Prior to starting a project:

Your Attitude and Personality

Goal Setting and Life Management

Time and Stress Managementorganizational Skills

Ethics, Politics, and Diversity

Etiquettedress

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters

Exam 3: Personal Financial Management

A shredder is handy but not necessary for disposing of confidential materials.

Taking your work troubles home:

If you seem to not have enough time to get work done in a typical work day, you need:

Increasing your physical activity, such as exercise, can help reduce stress.

Signs of negative stress include:

Keeping your desk/work area clean and clutter-free will help you maintain organization.

Dispose of files that are out of date.

A way to help you keep organized and improve performance is:

Explain how to deal with stress.

Controlling your diet and exercising are excellent ways to control stress.

Ways to relieve stress include:

To keep track of meetings and deadlines, use a:

Be aware of how your body reacts to stress.

The best way to handle e-mail messages is to:

Sometimes you need to ignore stress to avoid its effects.

Being organized will optimize your performance at work.

Common desk tools to have handy include:

Ways to deal with stress include meditating, using positive visualization, and relaxing.

Keeping extra supplies of commonly used items on hand will waste space.

Prior to starting a project:

Your Attitude and Personality

Goal Setting and Life Management

Time and Stress Managementorganizational Skills

Ethics, Politics, and Diversity

Etiquettedress

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters