Question 1

Match the following.You may use a response once,more than once,or not at all.
-Normal process leading to system decline

Accepted Answer

A) Open systems 
B) Closed systems 
C) Entropy 
D) Synergy 
E) System 
A) Open systems 
B) Closed systems 
C) Entropy 
D) Synergy 
E) System

Question 2

Which of the following is an output?

Accepted Answer

A)  Operating system 
B)  Service 
C)  Information resource 
D)  Complaint form 
E)  Control system 
A)  Operating system 
B)  Service 
C)  Information resource 
D)  Complaint form 
E)  Control system

Question 3

Scientific management evolved at the dawn of the twentieth century because

Accepted Answer

A)  labor was in abundant supply. 
B)  worker efficiency was low. 
C)  capital was in short supply. 
D)  information was rapidly changing. 
E)  piecework pay systems were not working. 
A)  labor was in abundant supply. 
B)  worker efficiency was low. 
C)  capital was in short supply. 
D)  information was rapidly changing. 
E)  piecework pay systems were not working.

Question 4

The use of a Gantt chart to schedule workers' duties,breaks,and lunches at a day-care center is an application of one of the principles associated with

Accepted Answer

A)  the classical perspective. 
B)  scientific management. 
C)  management science. 
D)  the contingency theory. 
E)  administrative management. 
A)  the classical perspective. 
B)  scientific management. 
C)  management science. 
D)  the contingency theory. 
E)  administrative management.

Question 5

Which two managerial functions utilize quantitative management the most?

Accepted Answer

A)  Controlling and organizing 
B)  Planning and organizing 
C)  Organizing and leading 
D)  Controlling and planning 
E)  Leading and controlling 
A)  Controlling and organizing 
B)  Planning and organizing 
C)  Organizing and leading 
D)  Controlling and planning 
E)  Leading and controlling

Question 6

Match the following.You may use a response once,more than once,or not at all.
-Frederick Taylor

Accepted Answer

A) Scientific management 
B) Administrative management 
C) Behavioral management perspective 
D) Human resource movement 
E) Applied perspective 
A) Scientific management 
B) Administrative management 
C) Behavioral management perspective 
D) Human resource movement 
E) Applied perspective

Question 7

Match the following.You may use a response once,more than once,or not at all.
-Not a universal perspective

Accepted Answer

A) The contingency perspective 
B) The classical perspective 
C) Administrative management theory 
D) Scientific management 
E) Management science 
A) The contingency perspective 
B) The classical perspective 
C) Administrative management theory 
D) Scientific management 
E) Management science

Question 8

What are the two branches of quantitative management?

Accepted Answer

A)  Scientific management and administrative management 
B)  Theory X and Theory Y 
C)  Contingency theory and systems theory 
D)  Human relations and organizational behavior 
E)  Management science and operations management 
A)  Scientific management and administrative management 
B)  Theory X and Theory Y 
C)  Contingency theory and systems theory 
D)  Human relations and organizational behavior 
E)  Management science and operations management

Question 9

Plummer Construction has three employees.Bob,the owner,does design,ordering,and customer interface.Paul and Bobby do demolition and construction with Paul specializing in the detailed trim work and Bobby responsible for clean up.With which of the following management approaches do their actions most agree?

Accepted Answer

A)  Management science 
B)  Contingency theory 
C)  Administrative management 
D)  The bureaucratic perspective 
E)  Scientific management 
A)  Management science 
B)  Contingency theory 
C)  Administrative management 
D)  The bureaucratic perspective 
E)  Scientific management

Question 10

Exxon is expanding its international operations.It needs to consider all of the following challenges EXCEPT

Accepted Answer

A)  property ownership rights. 
B)  infrastructure. 
C)  government regulation. 
D)  cultural differences. 
E)  stagnant work environment. 
A)  property ownership rights. 
B)  infrastructure. 
C)  government regulation. 
D)  cultural differences. 
E)  stagnant work environment.

Question 11

Lifeguards at Water Works pool also teach swim lessons.If they miss a lesson,they do not get paid;instead the substitute instructor gets the money.This is a form of

Accepted Answer

A)  increased efficiency. 
B)  a piecework pay system. 
C)  soldiering. 
D)  Theory X. 
E)  Theory Y. 
A)  increased efficiency. 
B)  a piecework pay system. 
C)  soldiering. 
D)  Theory X. 
E)  Theory Y.

Question 12

Which of the following does the text describe as a contemporary management challenge?

Accepted Answer

A)  Managing diversity 
B)  Erratic economy 
C)  Employee privacy 
D)  Technology 
E)  All of these choices 
A)  Managing diversity 
B)  Erratic economy 
C)  Employee privacy 
D)  Technology 
E)  All of these choices

Question 13

Henri Fayol,a French industrialist,was the first to identify all of the managerial functions.Which was NOT one of them?

Accepted Answer

A)  Planning 
B)  Organizing 
C)  Leading 
D)  Supporting 
E)  Controlling 
A)  Planning 
B)  Organizing 
C)  Leading 
D)  Supporting 
E)  Controlling

Question 14

Match the following.You may use a response once,more than once,or not at all.
-Michael Porter

Accepted Answer

A) Scientific management 
B) Administrative management 
C) Behavioral management perspective 
D) Human resource movement 
E) Applied perspective 
A) Scientific management 
B) Administrative management 
C) Behavioral management perspective 
D) Human resource movement 
E) Applied perspective

Question 15

In its current stage of development,quantitative management is able to accurately model even such complex processes as human behavior.

Accepted Answer

A) True 
 B)False

Question 16

Compare and contrast the approach that the proponents of scientific management take to increasing worker productivity with the approach the human relations school advocates.

Accepted Answer

Students should note that scientific man

Question 17

When Pregna was a student she liked school,worked hard,and experienced success.As a high school teacher she assumed her students would feel the same way.A student observed that Pregna acted like a Theory Y manager.That would mean that Pregna

Accepted Answer

A)  believes that people do not like to work. 
B)  is constantly directing a student that wants to avoid taking responsibility. 
C)  will often threaten her students to get them to work toward school goals. 
D)  believes that people naturally like work. 
E)  all of these choices depending on the situation. 
A)  believes that people do not like to work. 
B)  is constantly directing a student that wants to avoid taking responsibility. 
C)  will often threaten her students to get them to work toward school goals. 
D)  believes that people naturally like work. 
E)  all of these choices depending on the situation.

Question 18

Howard Weaver manages MacLean Insurance Agency.An employee observed that Weaver acted like a Theory X manager.That would mean that Weaver believes

Accepted Answer

A)  that people prefer to be directed. 
B)  in the contingency approach to management. 
C)  in the importance of TQM. 
D)  that people are committed to goals. 
E)  that people naturally seek out work. 
A)  that people prefer to be directed. 
B)  in the contingency approach to management. 
C)  in the importance of TQM. 
D)  that people are committed to goals. 
E)  that people naturally seek out work.

Question 19

A religious organization that is continually reenergized and refocused will likely avoid ____________________.

Accepted Answer

The answer of A religious organization that is continually reenergized...

Question 20

Match the following.You may use a response once,more than once,or not at all.
-Abraham Maslow

Accepted Answer

A) Scientific management 
B) Administrative management 
C) Behavioral management perspective 
D) Human resource movement 
E) Applied perspective 
A) Scientific management 
B) Administrative management 
C) Behavioral management perspective 
D) Human resource movement 
E) Applied perspective

Match the following.You may use a response once,more than once,or not at all. -Normal process leading to system decline

Which of the following is an output?

Scientific management evolved at the dawn of the twentieth century because

The use of a Gantt chart to schedule workers' duties,breaks,and lunches at a day-care center is an application of one of the principles associated with

Which two managerial functions utilize quantitative management the most?

Match the following.You may use a response once,more than once,or not at all. -Frederick Taylor

Match the following.You may use a response once,more than once,or not at all. -Not a universal perspective

What are the two branches of quantitative management?

Exxon is expanding its international operations.It needs to consider all of the following challenges EXCEPT

Lifeguards at Water Works pool also teach swim lessons.If they miss a lesson,they do not get paid;instead the substitute instructor gets the money.This is a form of

Which of the following does the text describe as a contemporary management challenge?

Henri Fayol,a French industrialist,was the first to identify all of the managerial functions.Which was NOT one of them?

Match the following.You may use a response once,more than once,or not at all. -Michael Porter

In its current stage of development,quantitative management is able to accurately model even such complex processes as human behavior.

Compare and contrast the approach that the proponents of scientific management take to increasing worker productivity with the approach the human relations school advocates.

When Pregna was a student she liked school,worked hard,and experienced success.As a high school teacher she assumed her students would feel the same way.A student observed that Pregna acted like a Theory Y manager.That would mean that Pregna

Howard Weaver manages MacLean Insurance Agency.An employee observed that Weaver acted like a Theory X manager.That would mean that Weaver believes

A religious organization that is continually reenergized and refocused will likely avoid ____________________.

Match the following.You may use a response once,more than once,or not at all. -Abraham Maslow

Managing and the Managers Job

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Exam 2: Traditional and Contemporary Opportunities and Challenges

Match the following.You may use a response once,more than once,or not at all. -Normal process leading to system decline

Which of the following is an output?

Scientific management evolved at the dawn of the twentieth century because

The use of a Gantt chart to schedule workers' duties,breaks,and lunches at a day-care center is an application of one of the principles associated with

Which two managerial functions utilize quantitative management the most?

Match the following.You may use a response once,more than once,or not at all. -Frederick Taylor

Match the following.You may use a response once,more than once,or not at all. -Not a universal perspective

What are the two branches of quantitative management?

Exxon is expanding its international operations.It needs to consider all of the following challenges EXCEPT

Lifeguards at Water Works pool also teach swim lessons.If they miss a lesson,they do not get paid;instead the substitute instructor gets the money.This is a form of

Which of the following does the text describe as a contemporary management challenge?

Henri Fayol,a French industrialist,was the first to identify all of the managerial functions.Which was NOT one of them?

Match the following.You may use a response once,more than once,or not at all. -Michael Porter

In its current stage of development,quantitative management is able to accurately model even such complex processes as human behavior.

Compare and contrast the approach that the proponents of scientific management take to increasing worker productivity with the approach the human relations school advocates.

When Pregna was a student she liked school,worked hard,and experienced success.As a high school teacher she assumed her students would feel the same way.A student observed that Pregna acted like a Theory Y manager.That would mean that Pregna

Howard Weaver manages MacLean Insurance Agency.An employee observed that Weaver acted like a Theory X manager.That would mean that Weaver believes

A religious organization that is continually reenergized and refocused will likely avoid ____________________.

Match the following.You may use a response once,more than once,or not at all. -Abraham Maslow

Managing and the Managers Job

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters