Exam 2: Traditional and Contemporary Opportunities and Challenges

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Janice is very concerned with worker morale,and she frequently surveys employees to determine their level of job satisfaction.She feels that people really want to work,to take more responsibility,and to make a contribution.Her approach reflects application of Theory Y.

(True/False)
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History is simply a conceptual framework for organizing knowledge and providing a blueprint for action.

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Mary Parker Follett (1868-1933)worked during the ____________________ era,but she was ahead of her time in anticipating the behavioral management perspective.

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Hackers accessed sensitive personal information about federal employees.This is an example of contemporary management challenges of ____________________ and ____________________.

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Briefly discuss the quantitative approach to management.Include in your answer the distinction between management science and operations management.

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Which of the following is one of the limitations of the classical perspective?

(Multiple Choice)
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Elton Mayo conducted experiments at Western Electric's Hawthorne plant from 1927-1932.He discovered that

(Multiple Choice)
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Which of these management pioneers developed a chart for scheduling work over a span of time?

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Charles Babbage applied ____________________ to the production process.This use of ____________________ makes his work a forerunner of the quantitative management theory.

(Short Answer)
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Discuss the importance of the classical school of management and identify at least two pioneers and their major contributions.

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Charles Babbage emphasized the application of mathematics to production problems;thus,his work was a forerunner of

(Multiple Choice)
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What advantages do students with managerial experience have over students who have only studied management through books?

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Describe the Hawthorne studies and the conclusions supported by them.

(Essay)
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Theory X managers believe workers are

(Multiple Choice)
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Who among the following was NOT associated with scientific management?

(Multiple Choice)
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Match the following.You may use a response once,more than once,or not at all. -Mary Parker Follett

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The ____ stresses the importance of environmental influences on the organization.

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All of the following were primary contributors to the behavioral management perspective EXCEPT

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A system that actively interacts with its environment is best described as a(n)

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The plant manager for an electronics manufacturer is often heard saying that the way to motivate workers is to provide them with attractive wage and benefit packages.What school of thought does his view reflect?

(Multiple Choice)
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