Question 1

According to Herzberg's motivator-hygiene theory,satisfying hygiene needs results in high levels of motivation and high levels of job satisfaction.

Accepted Answer

A) True 
 B)False

Question 2

Explain the goal setting theory and explain how specific,difficult goals motivate people.

Accepted Answer

Goal-setting theory focuses on motivatin

Question 3

In Herzberg's motivator-hygiene theory,needs that are related to the nature of the work itself and the degree of challenge contained in the work are known as:

Accepted Answer

A) Motivator needs 
B) Expectancy needs 
C) Instrumentality needs 
D) Hygiene needs 
E) Valence needs 
A) Motivator needs 
B) Expectancy needs 
C) Instrumentality needs 
D) Hygiene needs 
E) Valence needs

Question 4

Which theory helped to focus researchers' and managers' attention on the important
Distinction between intrinsic motivation and extrinsic motivation?

Accepted Answer

A) Maslow's Hierarchy Theory 
B) Alderfer's ERG Theory 
C) Herzberg's Motivator-Hygiene Theory 
D) McClelland's Needs Theory 
E) Equity Theory 
A) Maslow's Hierarchy Theory 
B) Alderfer's ERG Theory 
C) Herzberg's Motivator-Hygiene Theory 
D) McClelland's Needs Theory 
E) Equity Theory

Question 5

Which theory proposes that motivation results not only from direct experience of rewards and punishments but also from a person's thoughts and beliefs?

Accepted Answer

A) Needs hierarchy theory 
B) ERG theory 
C) Equity theory 
D) Operant conditioning theory 
E) Social learning theory 
A) Needs hierarchy theory 
B) ERG theory 
C) Equity theory 
D) Operant conditioning theory 
E) Social learning theory

Question 6

The concept of motivation is only concerned with the level of persistence of the worker.

Accepted Answer

A) True 
 B)False

Question 7

A surgeon who specializes in organ transplants and enjoys the challenge of performing complex operations,has a strong desire to help her patients regain their health and extend their lives through successful organ transplants,and also is motivated by the relatively high income she earns has high ______ motivation.

Accepted Answer

A) extrinsic only 
B) intrinsic only 
C) prosocial only 
D) intrinsic,extrinsic,and prosocial 
E) extrinsic and intrinsic only 
A) extrinsic only 
B) intrinsic only 
C) prosocial only 
D) intrinsic,extrinsic,and prosocial 
E) extrinsic and intrinsic only

Question 8

Equity exists when a person perceives his or her own outcome-input ratio to be equal to a referent's outcome-input ratio.

Accepted Answer

A) True 
 B)False

Question 9

An employee's perception of the extent to which his performance at a given level will result in outcomes he desires is known as:

Accepted Answer

A) Instrumentality 
B) Inequity 
C) Valence 
D) Expectancy 
E) Punishment 
A) Instrumentality 
B) Inequity 
C) Valence 
D) Expectancy 
E) Punishment

Question 10

Discuss the pros and cons of using punishment.If managers use punishment,how should they minimize the negative side effects?

Accepted Answer

Punishment is good at stopping an undesi

Question 11

Managers who use positive reinforcement can get into trouble if they are not careful to identify the right behaviors to reinforce.

Accepted Answer

A) True 
 B)False

Question 12

Discuss the five basic needs in Maslow's hierarchy of needs.Provide a real world example of each need.

Accepted Answer

Self-actualization needs are the needs t

Question 13

According to the expectancy theory,what is/are the major factor(s)that determine(s)a person's motivation?

Accepted Answer

A) Valence only 
B) Expectancy only 
C) Instrumentality only 
D) Expectancy and instrumentality but not valence 
E) Expectancy,instrumentality and valence 
A) Valence only 
B) Expectancy only 
C) Instrumentality only 
D) Expectancy and instrumentality but not valence 
E) Expectancy,instrumentality and valence

Question 14

According to Maslow's hierarchy of needs theory,higher level needs must be satisfied before lower level needs.

Accepted Answer

A) True 
 B)False

Question 15

What need(s)has (have)research found to be assets for first-line and middle managers to possess?

Accepted Answer

A) Power 
B) Affiliation 
C) Achievement 
D) Both power and achievement 
E) Power,affiliation,and achievement are all assets 
A) Power 
B) Affiliation 
C) Achievement 
D) Both power and achievement 
E) Power,affiliation,and achievement are all assets

Question 16

When Alice makes it to work on time for an entire quarter,her manager,Dan,takes her off of probation.This is known as:

Accepted Answer

A) Positive reinforcement 
B) Extinction 
C) Negative reinforcement 
D) Inequity 
E) Instrumentality 
A) Positive reinforcement 
B) Extinction 
C) Negative reinforcement 
D) Inequity 
E) Instrumentality

Question 17

The degree to which an employee keeps trying when faced with obstacles to the accomplishment of a goal is referred to as:

Accepted Answer

A) Instrumentality 
B) Equity 
C) Valence 
D) Effort 
E) Persistence 
A) Instrumentality 
B) Equity 
C) Valence 
D) Effort 
E) Persistence

Question 18

As a reward for completing his assignment two weeks ahead of schedule,Scott rewarded himself with a long vacation.The reward is a(n):

Accepted Answer

A) Vicarious reinforcer 
B) Negative reinforcer 
C) Self-reinforcer 
D) Expectancy 
E) Valence 
A) Vicarious reinforcer 
B) Negative reinforcer 
C) Self-reinforcer 
D) Expectancy 
E) Valence

Question 19

The theory of motivation that focuses on the people's perceptions of the fairness of their work outcomes relative to their work inputs is known as:

Accepted Answer

A) Equity theory 
B) Valence theory 
C) Instrumentality theory 
D) The needs hierarchy theory 
E) Motivator-hygiene theory 
A) Equity theory 
B) Valence theory 
C) Instrumentality theory 
D) The needs hierarchy theory 
E) Motivator-hygiene theory

Question 20

According to Maslow's hierarchy of needs theory,the highest level of unmet needs in the hierarchy is the prime motivator of behavior.

Accepted Answer

A) True 
 B)False

According to Herzberg's motivator-hygiene theory,satisfying hygiene needs results in high levels of motivation and high levels of job satisfaction.

Explain the goal setting theory and explain how specific,difficult goals motivate people.

In Herzberg's motivator-hygiene theory,needs that are related to the nature of the work itself and the degree of challenge contained in the work are known as:

Which theory helped to focus researchers' and managers' attention on the important Distinction between intrinsic motivation and extrinsic motivation?

Which theory proposes that motivation results not only from direct experience of rewards and punishments but also from a person's thoughts and beliefs?

The concept of motivation is only concerned with the level of persistence of the worker.

Equity exists when a person perceives his or her own outcome-input ratio to be equal to a referent's outcome-input ratio.

An employee's perception of the extent to which his performance at a given level will result in outcomes he desires is known as:

Discuss the pros and cons of using punishment.If managers use punishment,how should they minimize the negative side effects?

Managers who use positive reinforcement can get into trouble if they are not careful to identify the right behaviors to reinforce.

Discuss the five basic needs in Maslow's hierarchy of needs.Provide a real world example of each need.

According to the expectancy theory,what is/are the major factor(s)that determine(s)a person's motivation?

According to Maslow's hierarchy of needs theory,higher level needs must be satisfied before lower level needs.

What need(s)has (have)research found to be assets for first-line and middle managers to possess?

When Alice makes it to work on time for an entire quarter,her manager,Dan,takes her off of probation.This is known as:

The degree to which an employee keeps trying when faced with obstacles to the accomplishment of a goal is referred to as:

As a reward for completing his assignment two weeks ahead of schedule,Scott rewarded himself with a long vacation.The reward is a(n):

The theory of motivation that focuses on the people's perceptions of the fairness of their work outcomes relative to their work inputs is known as:

According to Maslow's hierarchy of needs theory,the highest level of unmet needs in the hierarchy is the prime motivator of behavior.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 13: Motivation and Performance

According to Herzberg's motivator-hygiene theory,satisfying hygiene needs results in high levels of motivation and high levels of job satisfaction.

Explain the goal setting theory and explain how specific,difficult goals motivate people.

In Herzberg's motivator-hygiene theory,needs that are related to the nature of the work itself and the degree of challenge contained in the work are known as:

Which theory helped to focus researchers' and managers' attention on the important Distinction between intrinsic motivation and extrinsic motivation?

Which theory proposes that motivation results not only from direct experience of rewards and punishments but also from a person's thoughts and beliefs?

The concept of motivation is only concerned with the level of persistence of the worker.

Equity exists when a person perceives his or her own outcome-input ratio to be equal to a referent's outcome-input ratio.

An employee's perception of the extent to which his performance at a given level will result in outcomes he desires is known as:

Discuss the pros and cons of using punishment.If managers use punishment,how should they minimize the negative side effects?

Managers who use positive reinforcement can get into trouble if they are not careful to identify the right behaviors to reinforce.

Discuss the five basic needs in Maslow's hierarchy of needs.Provide a real world example of each need.

According to the expectancy theory,what is/are the major factor(s)that determine(s)a person's motivation?

According to Maslow's hierarchy of needs theory,higher level needs must be satisfied before lower level needs.

What need(s)has (have)research found to be assets for first-line and middle managers to possess?

When Alice makes it to work on time for an entire quarter,her manager,Dan,takes her off of probation.This is known as:

The degree to which an employee keeps trying when faced with obstacles to the accomplishment of a goal is referred to as:

As a reward for completing his assignment two weeks ahead of schedule,Scott rewarded himself with a long vacation.The reward is a(n):

The theory of motivation that focuses on the people's perceptions of the fairness of their work outcomes relative to their work inputs is known as:

According to Maslow's hierarchy of needs theory,the highest level of unmet needs in the hierarchy is the prime motivator of behavior.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters