Question 1

Jose controls his own behavior without the need for outside control of that behavior by another manager.This is an example of:

Accepted Answer

A) Vicarious learning 
B) Self-efficacy 
C) Self-reinforcement 
D) Observational learning 
E) Self-actualization 
A) Vicarious learning 
B) Self-efficacy 
C) Self-reinforcement 
D) Observational learning 
E) Self-actualization

Question 2

Goal-setting theory focuses on motivating workers to contribute their inputs to their jobs and organizations.

Accepted Answer

A) True 
 B)False

Question 3

The term instrumentality refers to how desirable each of the outcomes available from a job or organization is to a person.

Accepted Answer

A) True 
 B)False

Question 4

RST Consulting hosts a huge holiday party for the entire office.What need is RST Consulting attempting to satisfy?

Accepted Answer

A) Physiological 
B) Safety 
C) Esteem 
D) Belongingness 
E) Self-actualization 
A) Physiological 
B) Safety 
C) Esteem 
D) Belongingness 
E) Self-actualization

Question 5

Discuss how each of the theories described in this chapter alludes to the importance of pay and suggests that pay should be based on performance.

Accepted Answer

Expectancy theory:Instrumentality,the as

Question 6

One of the following theories specifically postulates that motivation of employees will be high when employees believe that a high level of effort on their part will lead to high performance on their part,but only when they believe that high performance leads to their attainment of outcomes that they desire (e.g.higher pay,promotion,etc. ).Which theory does this?

Accepted Answer

A) Expectancy theory 
B) Valence theory 
C) Hierarchy of needs theory 
D) Motivator-hygiene theory 
E) Goal-setting theory 
A) Expectancy theory 
B) Valence theory 
C) Hierarchy of needs theory 
D) Motivator-hygiene theory 
E) Goal-setting theory

Question 7

Members of an organization are motivated to put forth a high level of effort only if they think that doing so leads to high performance.

Accepted Answer

A) True 
 B)False

Question 8

Which plan focuses on reducing expenses or cutting costs;members of an organization are motivated to come up with and implement cost-cutting strategies because a percentage of the cost savings achieved during a specified time is distributed to the employees?

Accepted Answer

A) A commission plan 
B) An equity plan 
C) A piece-rate plan 
D) A group-based plan 
E) A Scanlon plan 
A) A commission plan 
B) An equity plan 
C) A piece-rate plan 
D) A group-based plan 
E) A Scanlon plan

Question 9

Steve is a broker at a large financial company and gets his motivation from the commission on his sales.Steve is:

Accepted Answer

A) Extrinsically motivated 
B) Negatively reinforced 
C) Positively reinforced 
D) Intrinsically motivated 
E) Prosocially motivated 
A) Extrinsically motivated 
B) Negatively reinforced 
C) Positively reinforced 
D) Intrinsically motivated 
E) Prosocially motivated

Question 10

As a manager,Michael derives a sense of accomplishment and achievement from assisting his organization achieve its goals.Michael's motivation to perform is:

Accepted Answer

A) Extrinsic 
B) Intrinsic 
C) Equity based 
D) Prosocial 
E) Monetary 
A) Extrinsic 
B) Intrinsic 
C) Equity based 
D) Prosocial 
E) Monetary

Question 11

A worker in an automobile assembly line who chooses this type of work because of the job security it entails is said to be:

Accepted Answer

A) Intrinsically motivated 
B) Experiencing overpayment inequity 
C) Experiencing underpayment inequity 
D) Extrinsically motivated 
E) Positively reinforced 
A) Intrinsically motivated 
B) Experiencing overpayment inequity 
C) Experiencing underpayment inequity 
D) Extrinsically motivated 
E) Positively reinforced

Question 12

Specific,difficult goals motivate people to:

Accepted Answer

A) Contribute fewer inputs to their jobs 
B) Reduce their outputs 
C) Contribute more inputs to their jobs 
D) Contribute fewer outputs from their jobs 
E) Reduce their effort 
A) Contribute fewer inputs to their jobs 
B) Reduce their outputs 
C) Contribute more inputs to their jobs 
D) Contribute fewer outputs from their jobs 
E) Reduce their effort

Question 13

A high ______ may not always be desirable in managers and other leaders because it might lead them to try too hard to be liked by others.

Accepted Answer

A) need for affiliation 
B) need for esteem 
C) need for power 
D) need for self-actualization 
E) need for achievement 
A) need for affiliation 
B) need for esteem 
C) need for power 
D) need for self-actualization 
E) need for achievement

Question 14

A person cannot be both prosocial and extrinsically motivated.

Accepted Answer

A) True 
 B)False

Question 15

Discuss the three major factors in expectancy theory and explain their possible impact on the motivation of a manager.Give an example of a time in your life when you were very motivated and explain it,using expectancy theory.

Accepted Answer

The three major factors of expectancy th

Question 16

Jobs that score high on the five characteristics of the Job Characteristics Model are
more likely to lead to intrinsic motivation than jobs that are low on these characteristics.

Accepted Answer

A) True 
 B)False

Question 17

When an organization bases a sales representative's pay on the percentage of sales dollars generated by the rep,the organization is using a commission pay program.

Accepted Answer

A) True 
 B)False

Question 18

The desirability to an employee of each of the outcomes available from the employee's job or organization is known as:

Accepted Answer

A) Instrumentality 
B) Expectancy 
C) Valence 
D) Equity 
E) Extinction 
A) Instrumentality 
B) Expectancy 
C) Valence 
D) Equity 
E) Extinction

Question 19

Profit sharing is a financial instrument that entitles the bearer to buy shares of an organization's stock at a certain price during a certain period or under certain conditions.

Accepted Answer

A) True 
 B)False

Question 20

A manager removes a positive reinforcement in order to change the behavior of a subordinate.This is called:

Accepted Answer

A) Extinction 
B) Positive reinforcement 
C) Negative reinforcement 
D) Instrumentality 
E) Valence 
A) Extinction 
B) Positive reinforcement 
C) Negative reinforcement 
D) Instrumentality 
E) Valence

Jose controls his own behavior without the need for outside control of that behavior by another manager.This is an example of:

Goal-setting theory focuses on motivating workers to contribute their inputs to their jobs and organizations.

The term instrumentality refers to how desirable each of the outcomes available from a job or organization is to a person.

RST Consulting hosts a huge holiday party for the entire office.What need is RST Consulting attempting to satisfy?

Discuss how each of the theories described in this chapter alludes to the importance of pay and suggests that pay should be based on performance.

Members of an organization are motivated to put forth a high level of effort only if they think that doing so leads to high performance.

Which plan focuses on reducing expenses or cutting costs;members of an organization are motivated to come up with and implement cost-cutting strategies because a percentage of the cost savings achieved during a specified time is distributed to the employees?

Steve is a broker at a large financial company and gets his motivation from the commission on his sales.Steve is:

As a manager,Michael derives a sense of accomplishment and achievement from assisting his organization achieve its goals.Michael's motivation to perform is:

A worker in an automobile assembly line who chooses this type of work because of the job security it entails is said to be:

Specific,difficult goals motivate people to:

A high ______ may not always be desirable in managers and other leaders because it might lead them to try too hard to be liked by others.

A person cannot be both prosocial and extrinsically motivated.

Discuss the three major factors in expectancy theory and explain their possible impact on the motivation of a manager.Give an example of a time in your life when you were very motivated and explain it,using expectancy theory.

Jobs that score high on the five characteristics of the Job Characteristics Model are more likely to lead to intrinsic motivation than jobs that are low on these characteristics.

When an organization bases a sales representative's pay on the percentage of sales dollars generated by the rep,the organization is using a commission pay program.

The desirability to an employee of each of the outcomes available from the employee's job or organization is known as:

Profit sharing is a financial instrument that entitles the bearer to buy shares of an organization's stock at a certain price during a certain period or under certain conditions.

A manager removes a positive reinforcement in order to change the behavior of a subordinate.This is called:

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 13: Motivation and Performance

Jose controls his own behavior without the need for outside control of that behavior by another manager.This is an example of:

Goal-setting theory focuses on motivating workers to contribute their inputs to their jobs and organizations.

The term instrumentality refers to how desirable each of the outcomes available from a job or organization is to a person.

RST Consulting hosts a huge holiday party for the entire office.What need is RST Consulting attempting to satisfy?

Discuss how each of the theories described in this chapter alludes to the importance of pay and suggests that pay should be based on performance.

Members of an organization are motivated to put forth a high level of effort only if they think that doing so leads to high performance.

Which plan focuses on reducing expenses or cutting costs;members of an organization are motivated to come up with and implement cost-cutting strategies because a percentage of the cost savings achieved during a specified time is distributed to the employees?

Steve is a broker at a large financial company and gets his motivation from the commission on his sales.Steve is:

As a manager,Michael derives a sense of accomplishment and achievement from assisting his organization achieve its goals.Michael's motivation to perform is:

A worker in an automobile assembly line who chooses this type of work because of the job security it entails is said to be:

Specific,difficult goals motivate people to:

A high ______ may not always be desirable in managers and other leaders because it might lead them to try too hard to be liked by others.

A person cannot be both prosocial and extrinsically motivated.

Discuss the three major factors in expectancy theory and explain their possible impact on the motivation of a manager.Give an example of a time in your life when you were very motivated and explain it,using expectancy theory.

Jobs that score high on the five characteristics of the Job Characteristics Model are more likely to lead to intrinsic motivation than jobs that are low on these characteristics.

When an organization bases a sales representative's pay on the percentage of sales dollars generated by the rep,the organization is using a commission pay program.

The desirability to an employee of each of the outcomes available from the employee's job or organization is known as:

Profit sharing is a financial instrument that entitles the bearer to buy shares of an organization's stock at a certain price during a certain period or under certain conditions.

A manager removes a positive reinforcement in order to change the behavior of a subordinate.This is called:

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters