Exam 11: Stress and Worker Well-Being

Identify and describe the three characteristics of burnout.

Compare and contrast role ambiguity and role conflict. Provide an example of each, and explain how these relate to strains.

Do workers always respond favorably to work-family benefits? Cite research evidence to support your answer.

Identify three traditional and three nontraditional work-life benefits offered by organizations.

Which of these has been shown to impact the effectiveness of coping behavior?

One concept used to explain work-family conflict is known as the _____ model.

There are four ways to manage boundaries-behavioral, physical, temporal, and:

A 2012 survey of workers has indicated two trends. First, employers are more likely to provide flexible options for employees to manage their time, such as flex time. Second:

How is stress different from strain?

The general stress model suggests there are three major categories of strains: job-related, physiological, and:

Meditating and thinking positively are examples of _____ coping.

Magdalena, who is a manager, has a heavy workload, a high level of responsibility, and a lot of pressure to get her work done quickly. The type of stress she is experiencing is:

Getting fired from a job would be an example of:

_____ training has been found to improve an employee's subjective and physical well-being.

According to Peter Warr (1999, 2007a), the more the employees experience environmental determinants of health on the job, the less likely they are to experience:

The workers who are most frequently assaulted or threatened are:

Forty percent of employees who take time off under the Family and Medical Leave Act (FMLA) do not take the entire 12 weeks of leave because:

Research has suggested that spillover is _____ for work interfering with family than for family interfering with work.

Research has indicated that individuals with high levels of work-family conflict tend to be:

Research suggests that laid-off workers experience symptoms of: