Question 1

Why might it be difficult for an organization to screen out or dismiss employees who fit the profile of a lethal employee?

Accepted Answer

The characteristics of a lethal employee

Question 2

Which of these is an example of a physiological strain?

Accepted Answer

A) chest pains 
B) depression 
C) lack of motivation 
D) ineffective performance 
A) chest pains 
B) depression 
C) lack of motivation 
D) ineffective performance

Question 3

Which country allows citizens to take a "career break" in order to manage family responsibilities?

Accepted Answer

A) United States 
B) Belgium 
C) Switzerland 
D) Germany 
A) United States 
B) Belgium 
C) Switzerland 
D) Germany

Question 4

Gretchen, a hospital nurse, feels particularly stressed right now because two doctors are disagreeing about what she should be doing with her time. She does not have time to do the things that both doctors want her to do, and must choose which doctor to obey. Gretchen is probably experiencing:

Accepted Answer

A) role uncertainty. 
B) role conflict. 
C) supervisory conflict. 
D) role ambiguity. 
A) role uncertainty. 
B) role conflict. 
C) supervisory conflict. 
D) role ambiguity.

Question 5

Attempts by someone inside or outside a company to cause injury or to be destructive as a result of an organizational factor are referred to as:

Accepted Answer

A) organization-motivated aggression. 
B) organization-based violence. 
C) organization-induced strain. 
D) passive-aggressive violence. 
A) organization-motivated aggression. 
B) organization-based violence. 
C) organization-induced strain. 
D) passive-aggressive violence.

Question 6

In their research on work-family conflict, Martins, Eddleston, and Veiga (2002) found that:

Accepted Answer

A) men make family more central to their lives as they get older. 
B) women make family more central to their lives as they get older. 
C) low-income employees report greater work-life supports than high-income employees. 
D) U.S.-based research findings on work-family conflict generalize to other cultures. 
A) men make family more central to their lives as they get older. 
B) women make family more central to their lives as they get older. 
C) low-income employees report greater work-life supports than high-income employees. 
D) U.S.-based research findings on work-family conflict generalize to other cultures.

Question 7

A reliable finding that resulted from Martinko and Zellars' (1998) research is that:

Accepted Answer

A) aggression is perpetrated in the workplace without conscious thought. 
B) "shocks to the system" trigger aggression in the workplace. 
C) employees who have a low external locus of control are more likely to be aggressive than those with a high external locus of control. 
D) males are considerably more likely than females to be aggressive in the workplace. 
A) aggression is perpetrated in the workplace without conscious thought. 
B) "shocks to the system" trigger aggression in the workplace. 
C) employees who have a low external locus of control are more likely to be aggressive than those with a high external locus of control. 
D) males are considerably more likely than females to be aggressive in the workplace.

Question 8

Lianne's boss has just given her so much work that she is worried she will won't be able to finish it. She decides to talk to her colleagues and get them to help her with her workload. In this case, Lianne is engaging in _____ coping.

Accepted Answer

A) reactive 
B) cognitive 
C) problem-focused 
D) emotion-focused 
A) reactive 
B) cognitive 
C) problem-focused 
D) emotion-focused

Question 9

Define work-family conflict and work-family enrichment. Provide a realistic example that illustrates the work and family domains for each concept.

Accepted Answer

Work family conflict exists when work an

Question 10

According to Karasek's demand-control model, one of the most important predictors of strains is:

Accepted Answer

A) how much control employees are provided in the workplace. 
B) how many demands an employee makes. 
C) how large the company is. 
D) whether an employee is paid well. 
A) how much control employees are provided in the workplace. 
B) how many demands an employee makes. 
C) how large the company is. 
D) whether an employee is paid well.

Question 11

Family-friendly policies are sometimes known as:

Accepted Answer

A) work-family enhancers. 
B) employee assistance programs. 
C) work-life supports. 
D) spillover enrichments. 
A) work-family enhancers. 
B) employee assistance programs. 
C) work-life supports. 
D) spillover enrichments.

Question 12

Perhaps the fastest growing elder-care benefit is:

Accepted Answer

A) the dependent-care account. 
B) long-term insurance. 
C) geriatric care management. 
D) informational assistance. 
A) the dependent-care account. 
B) long-term insurance. 
C) geriatric care management. 
D) informational assistance.

Question 13

Research suggests that when a layoff is announced in a company, about _____ percent of the remaining employees leave the organization either physically or emotionally.

Accepted Answer

A) 10 
B) 20 
C) 50 
D) 75 
A) 10 
B) 20 
C) 50 
D) 75

Question 14

Burnout is characterized by emotional exhaustion, reduced personal accomplishment, and:

Accepted Answer

A) aggression. 
B) depersonalization. 
C) family-work conflict. 
D) episodic stress. 
A) aggression. 
B) depersonalization. 
C) family-work conflict. 
D) episodic stress.

Question 15

Research suggests that survivors of layoffs:

Accepted Answer

A) tend to be more productive as a result. 
B) feel grateful towards the organization. 
C) do not consider the fairness of the layoff process. 
D) experience decreased job satisfaction. 
A) tend to be more productive as a result. 
B) feel grateful towards the organization. 
C) do not consider the fairness of the layoff process. 
D) experience decreased job satisfaction.

Question 16

Do dual-earning couples' work experiences affect both partners? Provide research to support your answer.

Accepted Answer

Yes. Women experience more of the effect

Question 17

Research indicates that hindrance-related stress is _____ related to searching for a new job, and challenge-related stress is _____ related to searching for a new job.

Accepted Answer

A) positively; negatively 
B) negatively; positively 
C) positively; positively 
D) negatively; negatively 
A) positively; negatively 
B) negatively; positively 
C) positively; positively 
D) negatively; negatively

Question 18

Managers who perceive layoff procedures as unjust tend to:

Accepted Answer

A) exhibit low self-esteem. 
B) exhibit highly effective behaviors towards subordinates. 
C) become focused on earning a promotion. 
D) commiserate with layoff survivors. 
A) exhibit low self-esteem. 
B) exhibit highly effective behaviors towards subordinates. 
C) become focused on earning a promotion. 
D) commiserate with layoff survivors.

Question 19

Identify the five determinants of well-being (Peter Warr) that map onto dimensions in job characteristics theory. Define each determinant.

Accepted Answer

Opportunity for personal control is the

Question 20

Carson works from home much of the time. In order to help him keep his work and home life separate, he has an office where he does only his work. This type of boundary-setting is _____ in nature.

Accepted Answer

A) temporal 
B) communicative 
C) behavioral 
D) physical 
A) temporal 
B) communicative 
C) behavioral 
D) physical

Why might it be difficult for an organization to screen out or dismiss employees who fit the profile of a lethal employee?

Which of these is an example of a physiological strain?

Which country allows citizens to take a "career break" in order to manage family responsibilities?

Gretchen, a hospital nurse, feels particularly stressed right now because two doctors are disagreeing about what she should be doing with her time. She does not have time to do the things that both doctors want her to do, and must choose which doctor to obey. Gretchen is probably experiencing:

Attempts by someone inside or outside a company to cause injury or to be destructive as a result of an organizational factor are referred to as:

In their research on work-family conflict, Martins, Eddleston, and Veiga (2002) found that:

A reliable finding that resulted from Martinko and Zellars' (1998) research is that:

Lianne's boss has just given her so much work that she is worried she will won't be able to finish it. She decides to talk to her colleagues and get them to help her with her workload. In this case, Lianne is engaging in _____ coping.

Define work-family conflict and work-family enrichment. Provide a realistic example that illustrates the work and family domains for each concept.

According to Karasek's demand-control model, one of the most important predictors of strains is:

Family-friendly policies are sometimes known as:

Perhaps the fastest growing elder-care benefit is:

Research suggests that when a layoff is announced in a company, about _____ percent of the remaining employees leave the organization either physically or emotionally.

Burnout is characterized by emotional exhaustion, reduced personal accomplishment, and:

Research suggests that survivors of layoffs:

Do dual-earning couples' work experiences affect both partners? Provide research to support your answer.

Research indicates that hindrance-related stress is _ related to searching for a new job, and challenge-related stress is _ related to searching for a new job.

Managers who perceive layoff procedures as unjust tend to:

Identify the five determinants of well-being (Peter Warr) that map onto dimensions in job characteristics theory. Define each determinant.

Carson works from home much of the time. In order to help him keep his work and home life separate, he has an office where he does only his work. This type of boundary-setting is _____ in nature.

Io Psychology: Then and Now

Research Methods in Io Psychology

Job Analysis

Criterion Measurement

Performance Appraisal

Predictors

Selection Decisions and Personnel Law

Training and Development

Motivation

Job Attitudes: Antecedents and Consequences

Group Processes and Work Teams

Leadership

Organizational Theory and Development

Filters

Exam 11: Stress and Worker Well-Being

Why might it be difficult for an organization to screen out or dismiss employees who fit the profile of a lethal employee?

Which of these is an example of a physiological strain?

Which country allows citizens to take a "career break" in order to manage family responsibilities?

Gretchen, a hospital nurse, feels particularly stressed right now because two doctors are disagreeing about what she should be doing with her time. She does not have time to do the things that both doctors want her to do, and must choose which doctor to obey. Gretchen is probably experiencing:

Attempts by someone inside or outside a company to cause injury or to be destructive as a result of an organizational factor are referred to as:

In their research on work-family conflict, Martins, Eddleston, and Veiga (2002) found that:

A reliable finding that resulted from Martinko and Zellars' (1998) research is that:

Lianne's boss has just given her so much work that she is worried she will won't be able to finish it. She decides to talk to her colleagues and get them to help her with her workload. In this case, Lianne is engaging in _____ coping.

Define work-family conflict and work-family enrichment. Provide a realistic example that illustrates the work and family domains for each concept.

According to Karasek's demand-control model, one of the most important predictors of strains is:

Family-friendly policies are sometimes known as:

Perhaps the fastest growing elder-care benefit is:

Research suggests that when a layoff is announced in a company, about _____ percent of the remaining employees leave the organization either physically or emotionally.

Burnout is characterized by emotional exhaustion, reduced personal accomplishment, and:

Research suggests that survivors of layoffs:

Do dual-earning couples' work experiences affect both partners? Provide research to support your answer.

Research indicates that hindrance-related stress is _____ related to searching for a new job, and challenge-related stress is _____ related to searching for a new job.

Managers who perceive layoff procedures as unjust tend to:

Identify the five determinants of well-being (Peter Warr) that map onto dimensions in job characteristics theory. Define each determinant.

Carson works from home much of the time. In order to help him keep his work and home life separate, he has an office where he does only his work. This type of boundary-setting is _____ in nature.

Io Psychology: Then and Now

Research Methods in Io Psychology

Job Analysis

Criterion Measurement

Performance Appraisal

Predictors

Selection Decisions and Personnel Law

Training and Development

Motivation

Job Attitudes: Antecedents and Consequences

Group Processes and Work Teams

Leadership

Organizational Theory and Development

Filters

Research indicates that hindrance-related stress is _ related to searching for a new job, and challenge-related stress is _ related to searching for a new job.