Exam 12: Group Processes and Work Teams

Describe the three ways in which the effectiveness of brainstorming is reduced.

Nancy works in a group whose members are highly motivated to stay together. All members are willing to put aside their individual goals in order to see the group succeed. Nancy's group is best described as having a high level of:

Is high cohesion always beneficial for teams? Provide an example of how cohesion can be helpful to a team and how it might be detrimental to a team.

Teams with high variability on _____ and low variability on _____ tend to be the most effective.

What are the main antecedents of groupthink? How might groupthink be eliminated or prevented?

Everyone in Danika's office dresses professionally. When Danika arrives at work one day dressed in jeans, she is scolded by her boss and peers. In this case, professional dress is likely a _____ norm.

Ryder needs to select team members based on their understanding of which people are important in different situations. Ryder should implement the:

A team that is composed of members who work in different cities or countries and communicate via email, fax, web pages, and video conferencing are known as:

Qasim is finding that a group project is taking a lot of time because his team members do not communicate well or share information, and they have difficulty finding meeting times that work for everyone. This is an example of:

In a group that was recently created, group members are beginning to disagree with one another and are not always on their best behavior. This group is most likely in the _____ stage of group development.

Lenny wants to measure conflict resolution, collaborative problem solving, and communication in order to select members for a team. Lenny should implement the:

_____ emerges when group members have incompatible ideas about how the work should be accomplished, which typically is harmful for performance.

Trudy and Gene, who are members of a group, argue constantly because they do not like each other. This type of conflict is known as:

Which of these is a predictor of work-team effectiveness?

In which group would a shared mental model be MOST important?

In terms of work-team effectiveness, _____ involves job-duty aspects of the work, while _____ involves process-oriented aspects of work.

A collection of people is NOT a group unless the people:

Which of these is a common approach to choosing a solution in group decision-making?

A newly developed test improves upon the Team Role Test by examining past behaviors and behavioral predispositions, rather than just assessing team knowledge. This test is known as the:

Define both teamwork and taskwork. Do you think that both of these factors are important to team effectiveness?