Question 1

In the 1980s, about _____ of organizations used work teams; in 1999, _____ of organizations used work teams.

Accepted Answer

A) 5%; 72% 
B) 25%; 57% 
C) 10%; 91% 
D) 50%; 99% 
A) 5%; 72% 
B) 25%; 57% 
C) 10%; 91% 
D) 50%; 99%

Question 2

Tamar's team takes a vote on a solution and selects the one that receives the most votes. Tamar's team is using which process of decision-making?

Accepted Answer

A) averaging 
B) majority rule 
C) consensus 
D) delegating 
A) averaging 
B) majority rule 
C) consensus 
D) delegating

Question 3

One way to improve brainstorming is to use a software that allows group members to type in their ideas and share them anonymously. This is known as:

Accepted Answer

A) techno-storming. 
B) electronic brainstorming. 
C) virtual brainstorming. 
D) chainstorming. 
A) techno-storming. 
B) electronic brainstorming. 
C) virtual brainstorming. 
D) chainstorming.

Question 4

in which of these is a stage in Tuckman's (1965) model of group development?

Accepted Answer

A) adjourning. 
B) informing. 
C) swarming. 
D) conforming. 
A) adjourning. 
B) informing. 
C) swarming. 
D) conforming.

Question 5

Dean, Janice, and Svetlana, who are all going through the same training program, often meet together for lunch to study their training materials together. In this case, they represent a(n):

Accepted Answer

A) objective team. 
B) line team. 
C) informal group. 
D) formal group. 
A) objective team. 
B) line team. 
C) informal group. 
D) formal group.

Question 6

_____ is the tension and friction that emerges in interpersonal associations and can harm team performance.

Accepted Answer

A) Process conflict 
B) Task conflict 
C) Relationship conflict 
D) Personality conflict 
A) Process conflict 
B) Task conflict 
C) Relationship conflict 
D) Personality conflict

Question 7

In group decision-making, when members come to agree on the best answer is a phase known as:

Accepted Answer

A) developing an action plan and implementation. 
B) generating solutions. 
C) diagnosing the problem. 
D) choosing solutions. 
A) developing an action plan and implementation. 
B) generating solutions. 
C) diagnosing the problem. 
D) choosing solutions.

Question 8

According to research on group decision-making, groups are NOT particularly effective at:

Accepted Answer

A) pooling unshared information. 
B) coordinating shared information. 
C) making decisions based on shared information. 
D) avoiding groupthink. 
A) pooling unshared information. 
B) coordinating shared information. 
C) making decisions based on shared information. 
D) avoiding groupthink.

Question 9

Identify the five steps to effective group decision-making. For each step, provide a description of what occurs and one common mistake that is made.

Accepted Answer

The first step is diagnosing the problem

Question 10

When a group develops methods for monitoring and evaluating progress towards a solution, the group has reached the _____ stage of the decision-making process.

Accepted Answer

A) choosing solutions 
B) evaluating solutions 
C) diagnosing problems 
D) developing an action plan and implementation 
A) choosing solutions 
B) evaluating solutions 
C) diagnosing problems 
D) developing an action plan and implementation

Question 11

Niamh is a nurse on a surgery team. The surgeon often doesn't need to tell her what to do-she knows her team so well that she can anticipate what they require her to do next. We might say that Niamh's team has an effective:

Accepted Answer

A) groupthink. 
B) mindguard. 
C) shared mental model. 
D) conjoined work schema. 
A) groupthink. 
B) mindguard. 
C) shared mental model. 
D) conjoined work schema.

Question 12

According to _____, groups go through separate, orderly phases in their development; according to _____, groups oscillate between several phases, or may be in several phases at once.

Accepted Answer

A) Tuckman's stage model; punctuated equilibrium 
B) punctuated equilibrium; Tuckman's stage model 
C) storming; norming 
D) norming; storming 
A) Tuckman's stage model; punctuated equilibrium 
B) punctuated equilibrium; Tuckman's stage model 
C) storming; norming 
D) norming; storming

Question 13

A manager has a new opening on a highly cohesive, high-performing sales team. What are some characteristics she should look for in a new team member if she would like this team to continue performing well?

Accepted Answer

Recommendations will vary, but she shoul

Question 14

In a well-established group, members know and understand one another well, and they accomplish a great deal of work together. This group is most likely in the ____ stage of group development.

Accepted Answer

A) norming 
B) informing 
C) performing 
D) doing 
A) norming 
B) informing 
C) performing 
D) doing

Question 15

_____ is an antecedent of groupthink, while _____ is a symptom of group think.

Accepted Answer

A) Brainstorming; high decisional stress 
B) Cohesion; appointment of a mindguard 
C) Appointment of a mindguard; cohesion 
D) High decisional stress; brainstorming 
A) Brainstorming; high decisional stress 
B) Cohesion; appointment of a mindguard 
C) Appointment of a mindguard; cohesion 
D) High decisional stress; brainstorming

Question 16

Which of these reduces the effectiveness of brainstorming?

Accepted Answer

A) group members sharing their ideas whenever they want 
B) group members bringing up new and relevant ideas 
C) group members being nervous about voicing their opinions 
D) group members placing their need to generate viable solutions above self-interests 
A) group members sharing their ideas whenever they want 
B) group members bringing up new and relevant ideas 
C) group members being nervous about voicing their opinions 
D) group members placing their need to generate viable solutions above self-interests

Question 17

In group decision-making, when members determine steps to carry out a decision, this phase is known as:

Accepted Answer

A) developing an action plan and implementation. 
B) generating solutions. 
C) diagnosing the problem. 
D) evaluating solutions. 
A) developing an action plan and implementation. 
B) generating solutions. 
C) diagnosing the problem. 
D) evaluating solutions.

Question 18

_____ is the reduction in individual effort that occurs when people work in groups instead of alone.

Accepted Answer

A) Role differentiation 
B) Groupthink 
C) Social loafing 
D) Mindguard 
A) Role differentiation 
B) Groupthink 
C) Social loafing 
D) Mindguard

Question 19

Which type of norm suggests what people should do, feel, or think in a particular situation?

Accepted Answer

A) informal 
B) formal 
C) prescriptive 
D) descriptive 
A) informal 
B) formal 
C) prescriptive 
D) descriptive

Question 20

Which statement about cohesive groups is true?

Accepted Answer

A) Cohesive groups demonstrate low performance. 
B) Cohesive groups demonstrate low satisfaction. 
C) Cohesive groups tend to make poor decisions. 
D) Cohesive groups tend to experience more tension. 
A) Cohesive groups demonstrate low performance. 
B) Cohesive groups demonstrate low satisfaction. 
C) Cohesive groups tend to make poor decisions. 
D) Cohesive groups tend to experience more tension.

In the 1980s, about _ of organizations used work teams; in 1999, _ of organizations used work teams.

Tamar's team takes a vote on a solution and selects the one that receives the most votes. Tamar's team is using which process of decision-making?

One way to improve brainstorming is to use a software that allows group members to type in their ideas and share them anonymously. This is known as:

in which of these is a stage in Tuckman's (1965) model of group development?

Dean, Janice, and Svetlana, who are all going through the same training program, often meet together for lunch to study their training materials together. In this case, they represent a(n):

_____ is the tension and friction that emerges in interpersonal associations and can harm team performance.

In group decision-making, when members come to agree on the best answer is a phase known as:

According to research on group decision-making, groups are NOT particularly effective at:

Identify the five steps to effective group decision-making. For each step, provide a description of what occurs and one common mistake that is made.

When a group develops methods for monitoring and evaluating progress towards a solution, the group has reached the _____ stage of the decision-making process.

Niamh is a nurse on a surgery team. The surgeon often doesn't need to tell her what to do-she knows her team so well that she can anticipate what they require her to do next. We might say that Niamh's team has an effective:

According to _, groups go through separate, orderly phases in their development; according to _, groups oscillate between several phases, or may be in several phases at once.

A manager has a new opening on a highly cohesive, high-performing sales team. What are some characteristics she should look for in a new team member if she would like this team to continue performing well?

In a well-established group, members know and understand one another well, and they accomplish a great deal of work together. This group is most likely in the ____ stage of group development.

_ is an antecedent of groupthink, while _ is a symptom of group think.

Which of these reduces the effectiveness of brainstorming?

In group decision-making, when members determine steps to carry out a decision, this phase is known as:

_____ is the reduction in individual effort that occurs when people work in groups instead of alone.

Which type of norm suggests what people should do, feel, or think in a particular situation?

Which statement about cohesive groups is true?

Io Psychology: Then and Now

Research Methods in Io Psychology

Job Analysis

Criterion Measurement

Performance Appraisal

Predictors

Selection Decisions and Personnel Law

Training and Development

Motivation

Job Attitudes: Antecedents and Consequences

Stress and Worker Well-Being

Leadership

Organizational Theory and Development

Filters

Exam 12: Group Processes and Work Teams

In the 1980s, about _____ of organizations used work teams; in 1999, _____ of organizations used work teams.

Tamar's team takes a vote on a solution and selects the one that receives the most votes. Tamar's team is using which process of decision-making?

One way to improve brainstorming is to use a software that allows group members to type in their ideas and share them anonymously. This is known as:

in which of these is a stage in Tuckman's (1965) model of group development?

Dean, Janice, and Svetlana, who are all going through the same training program, often meet together for lunch to study their training materials together. In this case, they represent a(n):

_____ is the tension and friction that emerges in interpersonal associations and can harm team performance.

In group decision-making, when members come to agree on the best answer is a phase known as:

According to research on group decision-making, groups are NOT particularly effective at:

Identify the five steps to effective group decision-making. For each step, provide a description of what occurs and one common mistake that is made.

When a group develops methods for monitoring and evaluating progress towards a solution, the group has reached the _____ stage of the decision-making process.

Niamh is a nurse on a surgery team. The surgeon often doesn't need to tell her what to do-she knows her team so well that she can anticipate what they require her to do next. We might say that Niamh's team has an effective:

According to _____, groups go through separate, orderly phases in their development; according to _____, groups oscillate between several phases, or may be in several phases at once.

A manager has a new opening on a highly cohesive, high-performing sales team. What are some characteristics she should look for in a new team member if she would like this team to continue performing well?

In a well-established group, members know and understand one another well, and they accomplish a great deal of work together. This group is most likely in the ____ stage of group development.

_____ is an antecedent of groupthink, while _____ is a symptom of group think.

Which of these reduces the effectiveness of brainstorming?

In group decision-making, when members determine steps to carry out a decision, this phase is known as:

_____ is the reduction in individual effort that occurs when people work in groups instead of alone.

Which type of norm suggests what people should do, feel, or think in a particular situation?

Which statement about cohesive groups is true?

Io Psychology: Then and Now

Research Methods in Io Psychology

Job Analysis

Criterion Measurement

Performance Appraisal

Predictors

Selection Decisions and Personnel Law

Training and Development

Motivation

Job Attitudes: Antecedents and Consequences

Stress and Worker Well-Being

Leadership

Organizational Theory and Development

Filters

In the 1980s, about _ of organizations used work teams; in 1999, _ of organizations used work teams.

According to _, groups go through separate, orderly phases in their development; according to _, groups oscillate between several phases, or may be in several phases at once.

_ is an antecedent of groupthink, while _ is a symptom of group think.