Question 1

The extent of conformity and reactions to deviance within groups is determined by managers.

Accepted Answer

A) True 
 B)False

Question 2

A manager of a group encourages members of the group to take on additional responsibilities as they see the need.This is an example of:

Accepted Answer

A)  group polarization. 
B)  role making. 
C)  synergy. 
D)  virtual teamwork. 
E)  groupthink. 
A)  group polarization. 
B)  role making. 
C)  synergy. 
D)  virtual teamwork. 
E)  groupthink.

Question 3

When group cohesiveness increases:

Accepted Answer

A)  communication effectiveness declines. 
B)  conformity to norms increases. 
C)  emphasis on goal accomplishment declines. 
D)  members become more motivated to accomplish personal goals. 
E)  deviance increases. 
A)  communication effectiveness declines. 
B)  conformity to norms increases. 
C)  emphasis on goal accomplishment declines. 
D)  members become more motivated to accomplish personal goals. 
E)  deviance increases.

Question 4

When group cohesiveness is high,individuals strongly value their group membership,whereas when group cohesiveness is low,group members do not find their group particularly appealing.

Accepted Answer

A) True 
 B)False

Question 5

During the first stage of group development,managers should:

Accepted Answer

A)  make sure that conflict does not arise. 
B)  make sure that each member feels like a valued part of the group. 
C)  encourage the formation of group norms. 
D)  give the group a lot of responsibility and authority. 
E)  empower members. 
A)  make sure that conflict does not arise. 
B)  make sure that each member feels like a valued part of the group. 
C)  encourage the formation of group norms. 
D)  give the group a lot of responsibility and authority. 
E)  empower members.

Question 6

Distinguish between formal and informal groups.

Accepted Answer

To achieve their goals of high performan

Question 7

When a member of the group fails to act consistently with a group norm,which of the following has occurred?

Accepted Answer

A)  Synergy 
B)  Deviance 
C)  Groupthink 
D)  Group polarization 
E)  Social loafing 
A)  Synergy 
B)  Deviance 
C)  Groupthink 
D)  Group polarization 
E)  Social loafing

Question 8

Which of the following is required to ensure that dysfunctional norms are discarded and replaced with functional ones?

Accepted Answer

A)  Deviance 
B)  Social loafing 
C)  Group polarization 
D)  Conformity 
E)  Groupthink 
A)  Deviance 
B)  Social loafing 
C)  Group polarization 
D)  Conformity 
E)  Groupthink

Question 9

A group of college professors from the Jackson Business School meets once a week for lunch to discuss the college's accreditation efforts.This is an example of a(n)::

Accepted Answer

A)  formal group. 
B)  virtual team. 
C)  interest group. 
D)  command group. 
E)  self-managed work team. 
A)  formal group. 
B)  virtual team. 
C)  interest group. 
D)  command group. 
E)  self-managed work team.

Question 10

Virtual teams are teams that rarely or never meet face-to-face.

Accepted Answer

A) True 
 B)False

Question 11

"Groups function and,ultimately,their effectiveness hinge on group characteristics and processes known collectively as group dynamics." With reference to the above statement,explain the importance of group size.

Accepted Answer

Managers need to take group size and gro

Question 12

Which of the following is the correct order of the stages of group development?

Accepted Answer

A)  Forming, storming, performing, norming, adjourning 
B)  Forming, storming, norming, performing, adjourning 
C)  Forming, norming, storming, performing, adjourning 
D)  Forming, performing, norming, storming, adjourning 
E)  Forming, performing, storming, norming, adjourning 
A)  Forming, storming, performing, norming, adjourning 
B)  Forming, storming, norming, performing, adjourning 
C)  Forming, norming, storming, performing, adjourning 
D)  Forming, performing, norming, storming, adjourning 
E)  Forming, performing, storming, norming, adjourning

Question 13

Discuss how the use of groups and teams can help an organization to gain a competitive advantage.

Accepted Answer

Groups and teams can help an organizatio

Question 14

As the size of a group increases,so does the amount of social loafing that is likely to occur.

Accepted Answer

A) True 
 B)False

Question 15

The salespersons who report to a common sales manager are known as a(n):

Accepted Answer

A)  informal group. 
B)  virtual group. 
C)  cross-functional group 
D)  cross-cultural group. 
E)  command group. 
A)  informal group. 
B)  virtual group. 
C)  cross-functional group 
D)  cross-cultural group. 
E)  command group.

Question 16

Shared guidelines or rules of behavior that most group members follow are called:

Accepted Answer

A)  sequential task interdependence rules. 
B)  group roles. 
C)  group norms. 
D)  group polarization. 
E)  groupthink. 
A)  sequential task interdependence rules. 
B)  group roles. 
C)  group norms. 
D)  group polarization. 
E)  groupthink.

Question 17

A task force submits its final report on the project on which the group has been working.At which stage is this group operating?

Accepted Answer

A)  Forming 
B)  Storming 
C)  Adjourning 
D)  Norming 
E)  Performing 
A)  Forming 
B)  Storming 
C)  Adjourning 
D)  Norming 
E)  Performing

Question 18

A strong emphasis on group goal accomplishment always leads to organizational effectiveness.

Accepted Answer

A) True 
 B)False

Question 19

A group of employees at Swift Motors has initiated a marathon run with the aim of raising funds for the maintenance of a children's park at Chicago.This group can be defined as a(n):

Accepted Answer

A)  virtual group. 
B)  formal group. 
C)  command group. 
D)  interest group. 
E)  friendship group. 
A)  virtual group. 
B)  formal group. 
C)  command group. 
D)  interest group. 
E)  friendship group.

Question 20

Write a note on command groups and self-managed work teams.

Accepted Answer

Subordinates who report to the same supe

The extent of conformity and reactions to deviance within groups is determined by managers.

A manager of a group encourages members of the group to take on additional responsibilities as they see the need.This is an example of:

When group cohesiveness increases:

When group cohesiveness is high,individuals strongly value their group membership,whereas when group cohesiveness is low,group members do not find their group particularly appealing.

During the first stage of group development,managers should:

Distinguish between formal and informal groups.

When a member of the group fails to act consistently with a group norm,which of the following has occurred?

Which of the following is required to ensure that dysfunctional norms are discarded and replaced with functional ones?

A group of college professors from the Jackson Business School meets once a week for lunch to discuss the college's accreditation efforts.This is an example of a(n)::

Virtual teams are teams that rarely or never meet face-to-face.

"Groups function and,ultimately,their effectiveness hinge on group characteristics and processes known collectively as group dynamics." With reference to the above statement,explain the importance of group size.

Which of the following is the correct order of the stages of group development?

Discuss how the use of groups and teams can help an organization to gain a competitive advantage.

As the size of a group increases,so does the amount of social loafing that is likely to occur.

The salespersons who report to a common sales manager are known as a(n):

Shared guidelines or rules of behavior that most group members follow are called:

A task force submits its final report on the project on which the group has been working.At which stage is this group operating?

A strong emphasis on group goal accomplishment always leads to organizational effectiveness.

A group of employees at Swift Motors has initiated a marathon run with the aim of raising funds for the maintenance of a children's park at Chicago.This group can be defined as a(n):

Write a note on command groups and self-managed work teams.

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

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Exam 11: Effective Team Management

The extent of conformity and reactions to deviance within groups is determined by managers.

A manager of a group encourages members of the group to take on additional responsibilities as they see the need.This is an example of:

When group cohesiveness increases:

When group cohesiveness is high,individuals strongly value their group membership,whereas when group cohesiveness is low,group members do not find their group particularly appealing.

During the first stage of group development,managers should:

Distinguish between formal and informal groups.

When a member of the group fails to act consistently with a group norm,which of the following has occurred?

Which of the following is required to ensure that dysfunctional norms are discarded and replaced with functional ones?

A group of college professors from the Jackson Business School meets once a week for lunch to discuss the college's accreditation efforts.This is an example of a(n)::

Virtual teams are teams that rarely or never meet face-to-face.

"Groups function and,ultimately,their effectiveness hinge on group characteristics and processes known collectively as group dynamics." With reference to the above statement,explain the importance of group size.

Which of the following is the correct order of the stages of group development?

Discuss how the use of groups and teams can help an organization to gain a competitive advantage.

As the size of a group increases,so does the amount of social loafing that is likely to occur.

The salespersons who report to a common sales manager are known as a(n):

Shared guidelines or rules of behavior that most group members follow are called:

A task force submits its final report on the project on which the group has been working.At which stage is this group operating?

A strong emphasis on group goal accomplishment always leads to organizational effectiveness.

A group of employees at Swift Motors has initiated a marathon run with the aim of raising funds for the maintenance of a children's park at Chicago.This group can be defined as a(n):

Write a note on command groups and self-managed work teams.

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters