Question 1

The creation and development of new products is known as synergy.

Accepted Answer

A) True 
 B)False

Question 2

The set of behaviors and tasks that a member of the group is expected to perform because he/she is a member of the group is known as ________.

Accepted Answer

A)  a group role 
B)  virtual teamwork 
C)  group polarization 
D)  a group norm 
A)  a group role 
B)  virtual teamwork 
C)  group polarization 
D)  a group norm

Question 3

Sam is a student in Dr. Arthur's Principles of Management course, in which team projects are assigned. Sam likes courses with group projects because he knows he can team up with good students who will work hard on the projects. He will undoubtedly miss some of his group's out-of-class meetings. What can Dr. Arthur do to help groups deal with students in Sam's situation?

Accepted Answer

A)  Assign groups randomly 
B)  Require group members to discipline other members when they "loaf" 
C)  Assign more members to groups 
D)  Help groups identify the potentially valuable contributions of each member and assign specific responsibilities 
A)  Assign groups randomly 
B)  Require group members to discipline other members when they "loaf" 
C)  Assign more members to groups 
D)  Help groups identify the potentially valuable contributions of each member and assign specific responsibilities

Question 4

Distinguish between formal and informal groups.

Accepted Answer

To achieve their goals of high performan

Question 5

As group size increases, ________.

Accepted Answer

A)  communication becomes more difficult 
B)  identifying individual contributions becomes easier 
C)  the chances of social loafing decrease 
D)  group cohesiveness increases 
A)  communication becomes more difficult 
B)  identifying individual contributions becomes easier 
C)  the chances of social loafing decrease 
D)  group cohesiveness increases

Question 6

A manager of a group encourages members of the group to take on additional responsibilities as they see the need. This is an example of ________.

Accepted Answer

A)  group polarization 
B)  role making 
C)  synergy 
D)  virtual teamwork 
A)  group polarization 
B)  role making 
C)  synergy 
D)  virtual teamwork

Question 7

All teams are groups and all groups are teams.

Accepted Answer

A) True 
 B)False

Question 8

The members of a particular group are getting to know one another and attempting to reach an understanding of how each of them should act within the group. This stage of group development is known as ________.

Accepted Answer

A)  storming 
B)  norming 
C)  forming 
D)  adjourning 
A)  storming 
B)  norming 
C)  forming 
D)  adjourning

Question 9

What is one of the biggest challenges faced by members of virtual teams?

Accepted Answer

A)  Building core teams 
B)  Sending in reports at the same time 
C)  Building trust and camaraderie 
D)  Communicating their feelings 
A)  Building core teams 
B)  Sending in reports at the same time 
C)  Building trust and camaraderie 
D)  Communicating their feelings

Question 10

When there is high conformity and low deviance in a group, the group's performance is likely to be ________.

Accepted Answer

A)  high because the group is well balanced 
B)  low because the group cannot control its members' behaviors 
C)  low because the group fails to change dysfunctional norms 
D)  high because the group is satisfied 
A)  high because the group is well balanced 
B)  low because the group cannot control its members' behaviors 
C)  low because the group fails to change dysfunctional norms 
D)  high because the group is satisfied

Question 11

Which of the following stage of group development applies only to groups that eventually are disbanded, such as task forces?

Accepted Answer

A)  Forming 
B)  Adjourning 
C)  Norming 
D)  Storming 
A)  Forming 
B)  Adjourning 
C)  Norming 
D)  Storming

Question 12

What do teams need to balance in order to effectively help an organization gain a competitive advantage?

Accepted Answer

A)  Behavior and group norms 
B)  Conformity and deviance 
C)  Performance and cohesiveness 
D)  Tolerance and polarization 
A)  Behavior and group norms 
B)  Conformity and deviance 
C)  Performance and cohesiveness 
D)  Tolerance and polarization

Question 13

Blue Bay International has formed a virtual team to improve quality in its five plants, which are located across three continents. In order to give this team the best chance of succeeding, what could the management do?

Accepted Answer

A)  Insist that the team use only asynchronous technologies to communicate 
B)  Expect that the team will be less cohesive than face-to-face teams and live with it 
C)  Trust the team to do its job 
D)  Schedule periodic face-to-face meetings for all team members 
A)  Insist that the team use only asynchronous technologies to communicate 
B)  Expect that the team will be less cohesive than face-to-face teams and live with it 
C)  Trust the team to do its job 
D)  Schedule periodic face-to-face meetings for all team members

Question 14

Managers promote organizational identity and make the organization the focus of the group's efforts when groups are ________.

Accepted Answer

A)  heading in different directions 
B)  less cohesive 
C)  at the point of breaking up 
D)  too cohesive 
A)  heading in different directions 
B)  less cohesive 
C)  at the point of breaking up 
D)  too cohesive

Question 15

A high-performing group is most likely the result of ________.

Accepted Answer

A)  low conformity/high deviance 
B)  moderate conformity/moderate deviance 
C)  moderate conformity/low deviance 
D)  high conformity/low deviance 
A)  low conformity/high deviance 
B)  moderate conformity/moderate deviance 
C)  moderate conformity/low deviance 
D)  high conformity/low deviance

Question 16

Joanna, a manager, is responsible for organizing a team for the development of a new product. To be successful in creating synergy in the team, Joanna's top priority should be to ________.

Accepted Answer

A)  choose members of the most diverse backgrounds possible 
B)  supervise the group closely 
C)  bring in members with complementary skills relevant to the work 
D)  choose members who have worked together previously without any problems 
A)  choose members of the most diverse backgrounds possible 
B)  supervise the group closely 
C)  bring in members with complementary skills relevant to the work 
D)  choose members who have worked together previously without any problems

Question 17

Groupthink is when members strive to agree instead of trying to make an accurate assessment of the situation.

Accepted Answer

A) True 
 B)False

Question 18

When group cohesiveness is low, managers can often increase it by encouraging groups to develop their own identities and engage in healthy competition.

Accepted Answer

A) True 
 B)False

Question 19

While forming a group, the primary job of a manager is to make sure the team is given responsibility and authority.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following defines a team?

Accepted Answer

A)  A group that managers or nonmanagerial employees form to help achieve their own goals or meet their own needs 
B)  A group whose members work intensely with one another to achieve a specific common goal or objective 
C)  A group composed of the CEO, the president, and the heads of the most important departments 
D)  A group of two or more people who interact with each other to accomplish certain goals or meet certain needs 
A)  A group that managers or nonmanagerial employees form to help achieve their own goals or meet their own needs 
B)  A group whose members work intensely with one another to achieve a specific common goal or objective 
C)  A group composed of the CEO, the president, and the heads of the most important departments 
D)  A group of two or more people who interact with each other to accomplish certain goals or meet certain needs

The creation and development of new products is known as synergy.

The set of behaviors and tasks that a member of the group is expected to perform because he/she is a member of the group is known as ________.

Distinguish between formal and informal groups.

As group size increases, ________.

A manager of a group encourages members of the group to take on additional responsibilities as they see the need. This is an example of ________.

All teams are groups and all groups are teams.

The members of a particular group are getting to know one another and attempting to reach an understanding of how each of them should act within the group. This stage of group development is known as ________.

What is one of the biggest challenges faced by members of virtual teams?

When there is high conformity and low deviance in a group, the group's performance is likely to be ________.

Which of the following stage of group development applies only to groups that eventually are disbanded, such as task forces?

What do teams need to balance in order to effectively help an organization gain a competitive advantage?

Blue Bay International has formed a virtual team to improve quality in its five plants, which are located across three continents. In order to give this team the best chance of succeeding, what could the management do?

Managers promote organizational identity and make the organization the focus of the group's efforts when groups are ________.

A high-performing group is most likely the result of ________.

Joanna, a manager, is responsible for organizing a team for the development of a new product. To be successful in creating synergy in the team, Joanna's top priority should be to ________.

Groupthink is when members strive to agree instead of trying to make an accurate assessment of the situation.

When group cohesiveness is low, managers can often increase it by encouraging groups to develop their own identities and engage in healthy competition.

While forming a group, the primary job of a manager is to make sure the team is given responsibility and authority.

Which of the following defines a team?

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

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Exam 11: Effective Team Management

The creation and development of new products is known as synergy.

The set of behaviors and tasks that a member of the group is expected to perform because he/she is a member of the group is known as ________.

Distinguish between formal and informal groups.

As group size increases, ________.

A manager of a group encourages members of the group to take on additional responsibilities as they see the need. This is an example of ________.

All teams are groups and all groups are teams.

The members of a particular group are getting to know one another and attempting to reach an understanding of how each of them should act within the group. This stage of group development is known as ________.

What is one of the biggest challenges faced by members of virtual teams?

When there is high conformity and low deviance in a group, the group's performance is likely to be ________.

Which of the following stage of group development applies only to groups that eventually are disbanded, such as task forces?

What do teams need to balance in order to effectively help an organization gain a competitive advantage?

Blue Bay International has formed a virtual team to improve quality in its five plants, which are located across three continents. In order to give this team the best chance of succeeding, what could the management do?

Managers promote organizational identity and make the organization the focus of the group's efforts when groups are ________.

A high-performing group is most likely the result of ________.

Joanna, a manager, is responsible for organizing a team for the development of a new product. To be successful in creating synergy in the team, Joanna's top priority should be to ________.

Groupthink is when members strive to agree instead of trying to make an accurate assessment of the situation.

When group cohesiveness is low, managers can often increase it by encouraging groups to develop their own identities and engage in healthy competition.

While forming a group, the primary job of a manager is to make sure the team is given responsibility and authority.

Which of the following defines a team?

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

Filters