Question 1

The term "diversity" refers to differences in gender and age, but not to those in sexual orientation.

Accepted Answer

A) True 
 B)False  False

Question 2

An example of how societal ethics vary among societies might be how they view ________.

Accepted Answer

A)  murdering a boss 
B)  bombing a competitor's factory 
C)  missing a meeting 
D)  bribing a public official 
A)  murdering a boss 
B)  bombing a competitor's factory 
C)  missing a meeting 
D)  bribing a public official D

Question 3

An organization's code of ethics is shaped by the ethics of the top managers of the organization.

Accepted Answer

A) True 
 B)False  True

Question 4

According to which of the following rules is an ethical decision one that best maintains people's fundamental privileges?

Accepted Answer

A)  Justice 
B)  Moral rights 
C)  Utilitarian 
D)  Practical 
A)  Justice 
B)  Moral rights 
C)  Utilitarian 
D)  Practical

Question 5

Which of the following protects employees with acquired immune deficiency syndrome (AIDS) from being discriminated against in the workplace?

Accepted Answer

A)  Age Discrimination in Employment Act of 1967 
B)  Family and Medical Leave Act of 1993 
C)  Civil Rights Act of 1991 
D)  Americans with Disabilities Act of 1990 
A)  Age Discrimination in Employment Act of 1967 
B)  Family and Medical Leave Act of 1993 
C)  Civil Rights Act of 1991 
D)  Americans with Disabilities Act of 1990

Question 6

Which of the following is true about capabilities/disabilities?

Accepted Answer

A)  A large number of employees abuse the ADA by seeking unnecessary accommodations for disabilities that do not exist. 
B)  The ADA requires that employers make any possible accommodations to enable people with disabilities to effectively perform their jobs. 
C)  Accommodations enabling students who may not be able to see to perform up to their capabilities are partially covered under the ADA. 
D)  The passage of the ADA does not appear to have increased employment rates significantly for those with disabilities. 
A)  A large number of employees abuse the ADA by seeking unnecessary accommodations for disabilities that do not exist. 
B)  The ADA requires that employers make any possible accommodations to enable people with disabilities to effectively perform their jobs. 
C)  Accommodations enabling students who may not be able to see to perform up to their capabilities are partially covered under the ADA. 
D)  The passage of the ADA does not appear to have increased employment rates significantly for those with disabilities.

Question 7

A female subordinate is offended by posters in her supervisor's office that are degrading to women. She avoids going into the office, even when she has a work-related question. Her supervisor has exhibited ________.

Accepted Answer

A)  the similar-to-me effect 
B)  a hostile work environment 
C)  the salience effect 
D)  quid pro quo sexual harassment 
A)  the similar-to-me effect 
B)  a hostile work environment 
C)  the salience effect 
D)  quid pro quo sexual harassment

Question 8

It has been said that managing diversity makes good business sense. Do you agree or disagree with this statement? Defend your argument with either pros or cons.

Accepted Answer

The diversity of organizational members

Question 9

The increasing racial and ethnic diversity of the workforce and the population as a whole underscores the importance of effectively managing diversity.

Accepted Answer

A) True 
 B)False

Question 10

A top manager giving a speech to employees about the importance of diversity is acting as a(n) ________.

Accepted Answer

A)  figurehead 
B)  leader 
C)  liaison 
D)  entrepreneur 
A)  figurehead 
B)  leader 
C)  liaison 
D)  entrepreneur

Question 11

Explain why customers are considered to be the most critical stakeholder group.

Accepted Answer

Customers are often regarded as the most

Question 12

According to the federal Glass Ceiling Commission Report, African Americans have the hardest time being promoted.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements is true of ethics and law?

Accepted Answer

A)  Both ethics and law are fixed principles. 
B)  Ethics are always fixed, but law is always flexible. 
C)  Ethics are always flexible, but law is always fixed. 
D)  Neither ethics nor laws are fixed principles. 
A)  Both ethics and law are fixed principles. 
B)  Ethics are always fixed, but law is always flexible. 
C)  Ethics are always flexible, but law is always fixed. 
D)  Neither ethics nor laws are fixed principles.

Question 14

Which of the following is an example of how managers should show flexibility in dealing with employees' religious beliefs?

Accepted Answer

A)  Give employees special bonuses during religious festivals. 
B)  Allow employees to hold religious services in the office. 
C)  Conduct mandatory company-wide prayer breakfasts. 
D)  Allow employees to have time off for religious observances. 
A)  Give employees special bonuses during religious festivals. 
B)  Allow employees to hold religious services in the office. 
C)  Conduct mandatory company-wide prayer breakfasts. 
D)  Allow employees to have time off for religious observances.

Question 15

Which of the following reflects an effective management of diversity that could help improve profitability?

Accepted Answer

A)  Retaining only low-paid employees 
B)  Hiring more Asian women 
C)  Retaining valued employees 
D)  Giving preference to Hispanics 
A)  Retaining only low-paid employees 
B)  Hiring more Asian women 
C)  Retaining valued employees 
D)  Giving preference to Hispanics

Question 16

There are a number of actions that managers can take to reduce and eliminate sexual harassment on the job. Discuss two of the four common steps that managers can take in an attempt to deal with this type of problem on the job.

Accepted Answer

The students may discuss any of the foll

Question 17

Describe the major provisions of Title VII of the Civil Rights Act of 1964, the Equal Pay Act, and the Americans with Disabilities Act.

Accepted Answer

Some of the major equal employment oppor

Question 18

Which of the following emanate from laws, customs, and practices, and from unwritten attitudes, values, and norms that influence how people interact with each other?

Accepted Answer

A)  Professional ethics 
B)  Chain ethics 
C)  Business ethics 
D)  Societal ethics 
A)  Professional ethics 
B)  Chain ethics 
C)  Business ethics 
D)  Societal ethics

Question 19

The combination of social class and income-related factors is referred to as ________ background.

Accepted Answer

A)  sociocultural 
B)  family health 
C)  demographic 
D)  socioeconomic 
A)  sociocultural 
B)  family health 
C)  demographic 
D)  socioeconomic

Question 20

Customers are stakeholders of an organization, but managers are not.

Accepted Answer

A) True 
 B)False

The term "diversity" refers to differences in gender and age, but not to those in sexual orientation.

An example of how societal ethics vary among societies might be how they view ________.

An organization's code of ethics is shaped by the ethics of the top managers of the organization.

According to which of the following rules is an ethical decision one that best maintains people's fundamental privileges?

Which of the following protects employees with acquired immune deficiency syndrome (AIDS) from being discriminated against in the workplace?

Which of the following is true about capabilities/disabilities?

A female subordinate is offended by posters in her supervisor's office that are degrading to women. She avoids going into the office, even when she has a work-related question. Her supervisor has exhibited ________.

It has been said that managing diversity makes good business sense. Do you agree or disagree with this statement? Defend your argument with either pros or cons.

The increasing racial and ethnic diversity of the workforce and the population as a whole underscores the importance of effectively managing diversity.

A top manager giving a speech to employees about the importance of diversity is acting as a(n) ________.

Explain why customers are considered to be the most critical stakeholder group.

According to the federal Glass Ceiling Commission Report, African Americans have the hardest time being promoted.

Which of the following statements is true of ethics and law?

Which of the following is an example of how managers should show flexibility in dealing with employees' religious beliefs?

Which of the following reflects an effective management of diversity that could help improve profitability?

There are a number of actions that managers can take to reduce and eliminate sexual harassment on the job. Discuss two of the four common steps that managers can take in an attempt to deal with this type of problem on the job.

Describe the major provisions of Title VII of the Civil Rights Act of 1964, the Equal Pay Act, and the Americans with Disabilities Act.

Which of the following emanate from laws, customs, and practices, and from unwritten attitudes, values, and norms that influence how people interact with each other?

The combination of social class and income-related factors is referred to as ________ background.

Customers are stakeholders of an organization, but managers are not.

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

Filters

Exam 3: Managing Ethics and Diversity

The term "diversity" refers to differences in gender and age, but not to those in sexual orientation.

An example of how societal ethics vary among societies might be how they view ________.

An organization's code of ethics is shaped by the ethics of the top managers of the organization.

According to which of the following rules is an ethical decision one that best maintains people's fundamental privileges?

Which of the following protects employees with acquired immune deficiency syndrome (AIDS) from being discriminated against in the workplace?

Which of the following is true about capabilities/disabilities?

A female subordinate is offended by posters in her supervisor's office that are degrading to women. She avoids going into the office, even when she has a work-related question. Her supervisor has exhibited ________.

It has been said that managing diversity makes good business sense. Do you agree or disagree with this statement? Defend your argument with either pros or cons.

The increasing racial and ethnic diversity of the workforce and the population as a whole underscores the importance of effectively managing diversity.

A top manager giving a speech to employees about the importance of diversity is acting as a(n) ________.

Explain why customers are considered to be the most critical stakeholder group.

According to the federal Glass Ceiling Commission Report, African Americans have the hardest time being promoted.

Which of the following statements is true of ethics and law?

Which of the following is an example of how managers should show flexibility in dealing with employees' religious beliefs?

Which of the following reflects an effective management of diversity that could help improve profitability?

There are a number of actions that managers can take to reduce and eliminate sexual harassment on the job. Discuss two of the four common steps that managers can take in an attempt to deal with this type of problem on the job.

Describe the major provisions of Title VII of the Civil Rights Act of 1964, the Equal Pay Act, and the Americans with Disabilities Act.

Which of the following emanate from laws, customs, and practices, and from unwritten attitudes, values, and norms that influence how people interact with each other?

The combination of social class and income-related factors is referred to as ________ background.

Customers are stakeholders of an organization, but managers are not.

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and

Filters