Exam 11: Effective Team Management

Generally, groups must "storm" before they can "form."

Shared rules of conduct that most group members follow are known as group roles.

Which of the following statements captures the essence of synergy?

What type of group is formed in order to encourage managers to institute flexible working hours?

Social loafing can be a very detrimental practice to the effectiveness of an organization. Explain what is meant by this concept and discuss three specific steps that managers can take to reduce or to eliminate this undesirable work behavior.

Teams that are empowered to take responsibility for acting autonomously in order to complete identifiable pieces of work are referred to as ________.

Task forces are sometimes referred to as standing committees.

Who takes part in cross-functional teams?

Teams that rarely interact with each other on a face-to-face basis are referred to as ________.

John, who is part of the R&D team at Digital World, has been a key player in formulating new ideas and strategies. His contribution has resulted in more clients and higher production rates. Of late, John has not been regularly attending team meetings and even if he does, he leaves midway. John's behavior is an example of ________.

Command groups are also known as ________.

Which of the following is a characteristic that distinguishes teams from groups?

The group who is responsible for developing the strategies that result in an organization's competitive advantage is the ________.

Shared guidelines or rules of behavior that most group members follow are called ________.

Members of virtual teams rely on information technology. Virtual team members communicate and interact with one another in real time simultaneously using technology such as videoconferencing, teleconferencing, and electronic meetings. This type of technology is known as ________.

To take advantage of the potential for synergy in groups, managers should ________.

Which of the following enables managers to disregard geographic distances?

Explain the effects of cohesiveness on group participation.

"Groups function and, ultimately, their effectiveness hinge on group characteristics and processes known collectively as group dynamics." With reference to this statement, explain the importance of group size.

Discuss how the use of groups and teams can help an organization to gain a competitive advantage.