Exam 11: Effective Team Management

To ensure that dysfunctional norms are discarded and replaced with functional ones, with the group members, the group should require ________.

In general, higher group cohesiveness is associated with ________.

In which stage of group development is it important for managers to strive to make each member feel that he or she is a valued part of the group?

A new product development team for Fountain Cards Limited includes an artist whose job it is to draw the illustrations that will accompany new cards. This artist is acting according to his/her ________.

Paul, the HR Manager, has worked with other managers over the years to set up groups and teams to handle issues. One of the recent groups, which is also a team, is the ________.

As the size of a group increases, so does the amount of social loafing that is likely to occur.

The members of a task force have disagreements because some members do not want to do what some of the other members want them to do. This stage of group development is known as ________.

Write a note on command groups and self-managed work teams.

The salespersons who report to a common sales manager are known as a(n) ________.

To encourage group cohesiveness, managers should ________.

In terms of group performance, the idea that "the whole is more than the sum of its parts" is the fundamental point in the concept of ________.

What does "top management" refer to? Write a note on the importance of top management.

Splitting the work to be performed into particular tasks and assigning tasks to individual workers is called ________.

A group of employees at Swift Motors has initiated a marathon run with the aim of raising funds for the maintenance of a children's park in Chicago. This group can be defined as a(n) ________ group.

Explain what is meant by a task force and a virtual team.

The strategic planning committee at Comfort Fabric Clothing Company consists of managers from engineering, R&D, production, marketing, and finance. This is an example of a(n) ________.

Discuss how groups and teams relate to responsiveness to customers.

Explain the five stages of group development.

Regarding organizational effectiveness, the best level of cohesiveness in groups ________.

In which of the following teams are the expertise and knowledge in different organizational departments brought together in the skills and knowledge of the team members?