Question 1

The ability to start and finish a project or job is important to some individuals and as such is considered an intrinsic reward.

Accepted Answer

A) True 
 B)False

Question 2

Using a cafeteria-style plan offers some distinct advantages,these include all of the following except: ___________.

Accepted Answer

A) it allows employees to play an active rather than a passive role in deciding on the allocation of fringe benefits 
B) employees receive the benefits of greatest personal value to them 
C) lower administrative costs 
D) the cafeteria-style plan makes the economic value of fringe benefits obvious to each employee 
A) it allows employees to play an active rather than a passive role in deciding on the allocation of fringe benefits 
B) employees receive the benefits of greatest personal value to them 
C) lower administrative costs 
D) the cafeteria-style plan makes the economic value of fringe benefits obvious to each employee

Question 3

Locke described the attributes of the mental (cognitive)processes of goal setting.The attributes he highlighted are goal specificity,goal difficulty,and goal intensity.

Accepted Answer

A) True 
 B)False

Question 4

Arguments against using goal setting or becoming too enthusiastic about it include ___________.

Accepted Answer

A) that it may encourage game playing 
B) that goal accomplishment can become an obsession 
C) that goal setting does not work well for complex jobs 
D) All of the above 
A) that it may encourage game playing 
B) that goal accomplishment can become an obsession 
C) that goal setting does not work well for complex jobs 
D) All of the above

Question 5

BigCo is implementing a system where any savings resulting from an increase in output in fewer than expected hours are shared between the organization and the employee group on the basis of a preestablished formula.This is an example of a(n)___________.

Accepted Answer

A) Scanlon Plan 
B) Rucker Plan 
C) Improshare 
D) Profit sharing 
A) Scanlon Plan 
B) Rucker Plan 
C) Improshare 
D) Profit sharing

Question 6

One of the nine conclusions regarding motivation presented in the text is that management can influence motivation.List four more of these conclusions regarding motivation.

Accepted Answer

Nine specific conclusions have been reac

Question 7

While popular,the use of rewards to encourage behaviors is not without its detractors.Based upon Kohn's view of rewards,what cautions would you give an organization regarding the use of rewards?
Researcher Alfie Kohn offers a compelling set of criticisms of performance-based rewards.He contends that rewards and punishments are just two sides of the same coin-and the coin doesn't buy very much.He suggests that managers must move beyond the use of rewards or punishments.Kohn raises some interesting arguments based on his review and interpretation of the research literature.His arguments are provocative enough that managers should at least be aware of the points he raises.
These are a few of Kohn's criticisms:

Rewards injure relationships.Individual rewards for performance create jealousies,envy,competition,and shame.The person not rewarded feels bad.There are always comparisons of what each person received.The result is less interpersonal goodwill and working together.

Rewards are really punishment.An individual who is extrinsically rewarded is reminded each time he or she receives something that the "boss" is in control.Pleasing the boss,being politically correct,and staying in a subservient role are forms of punishment.

Rewards have a Skinner bias.B.F.Skinner is a behaviorist who conducted most of his experiments on rodents and pigeons and wrote most of his books about people.Easy reinforcement application that works on pigeon-and rodent-dominated research is absurd.Emotions in employees are powerful,yet they are ignored by Skinner.

Rewards ignore reason.What makes incentive pay plans and other forms of extrinsic rewards so appealing is that they are quick fixes.Issuing these kinds of rewards does not require managers to pay any attention to why a particular behavior occurred.Why was John's bonus larger than Mark's bonus? What were the behavioral differences between John and Mark?

Rewards discourage risk taking.When people are driven by rewards,their focus become more narrow,their creativity wanes,and they are not inclined to take risks.Taking risks may distract them from receiving a reward.Keeping a narrow,less risky orientation becomes preferred.

Accepted Answer

Managers should think about the points K

Question 8

Satisfaction with rewards is a function of the amount of the reward and the individual's perception of how much should be received.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not a traditional form of gainsharing?

Accepted Answer

A) Improshare 
B) Rucker Plan 
C) Scanlon Plan 
D) Skinner Plan 
A) Improshare 
B) Rucker Plan 
C) Scanlon Plan 
D) Skinner Plan

Question 10

Jane was recognized by her former supervisor for bringing in fresh flowers for her office daily.Her new supervisor does not acknowledge the flowers and Jane stops bringing them.This may be an example of extinction.

Accepted Answer

A) True 
 B)False

Question 11

What are the primary advantages and disadvantages of a skill-based pay program? How can an organization determine if such a system would be better than a job-based pay program?

Accepted Answer

Skill-based pay programs afford several

Question 12

Interpersonal rewards are ________________ rewards such as receiving recognition or being able to interact socially on the job.

Accepted Answer

A) nontraditional 
B) peripheral 
C) extrinsic 
D) intrinsic 
A) nontraditional 
B) peripheral 
C) extrinsic 
D) intrinsic

Question 13

Does a difficult goal typically lead to better performance than an easier one? If so,should managers set goals so difficult that they most likely cannot be achieved? Provide an organizational example to justify your response.

Accepted Answer

Generally,the more difficult the goal,th

Question 14

One study of corporate business units determined that a ______ difference in pay between lower-level employees and upper echelon managers is associated with high product quality.

Accepted Answer

A) small 
B) moderate 
C) large 
D) There is no relation between pay difference and quality. 
A) small 
B) moderate 
C) large 
D) There is no relation between pay difference and quality.

Question 15

Which of the following is not one of the main objectives of reward programs?

Accepted Answer

A) To attract qualified people to join the organization. 
B) To keep employees coming to work. 
C) To motivate employees to achieve high levels of performance. 
D) None of the above. 
A) To attract qualified people to join the organization. 
B) To keep employees coming to work. 
C) To motivate employees to achieve high levels of performance. 
D) None of the above.

Question 16

Examples of intrinsic benefits include all of the following characteristics of a job except ___________.

Accepted Answer

A) challenge 
B) personal growth 
C) fringe benefits 
D) responsibility 
A) challenge 
B) personal growth 
C) fringe benefits 
D) responsibility

Question 17

A qualified ________ must provide a definite predetermined formula for allocating the contributions made to the plan among the participants and for distributing the funds accumulated under the plan after a fixed number of years,after the attainment of a stated age,or upon the prior occurrence of some event,such as layoff,disability,retirement,or severance of employment.

Accepted Answer

A) Scanlon Plan 
B) Rucker Plan 
C) Improshare 
D) Profit sharing plan 
A) Scanlon Plan 
B) Rucker Plan 
C) Improshare 
D) Profit sharing plan

Question 18

Behavior modification is individual learning by exception.

Accepted Answer

A) True 
 B)False

Question 19

Describe the research concerning the impact of participation on goal commitment and performance.

Accepted Answer

In one of the more interesting studies o

Question 20

Punishment is ____________________ accompanied by negative attitudes toward the activity that led to the punishment.

Accepted Answer

A) always 
B) seldom 
C) frequently 
D) never 
A) always 
B) seldom 
C) frequently 
D) never

The ability to start and finish a project or job is important to some individuals and as such is considered an intrinsic reward.

Using a cafeteria-style plan offers some distinct advantages,these include all of the following except: ___________.

Locke described the attributes of the mental (cognitive)processes of goal setting.The attributes he highlighted are goal specificity,goal difficulty,and goal intensity.

Arguments against using goal setting or becoming too enthusiastic about it include ___________.

BigCo is implementing a system where any savings resulting from an increase in output in fewer than expected hours are shared between the organization and the employee group on the basis of a preestablished formula.This is an example of a(n)___________.

One of the nine conclusions regarding motivation presented in the text is that management can influence motivation.List four more of these conclusions regarding motivation.

Satisfaction with rewards is a function of the amount of the reward and the individual's perception of how much should be received.

Which of the following is not a traditional form of gainsharing?

Jane was recognized by her former supervisor for bringing in fresh flowers for her office daily.Her new supervisor does not acknowledge the flowers and Jane stops bringing them.This may be an example of extinction.

What are the primary advantages and disadvantages of a skill-based pay program? How can an organization determine if such a system would be better than a job-based pay program?

Interpersonal rewards are ________________ rewards such as receiving recognition or being able to interact socially on the job.

Does a difficult goal typically lead to better performance than an easier one? If so,should managers set goals so difficult that they most likely cannot be achieved? Provide an organizational example to justify your response.

One study of corporate business units determined that a ______ difference in pay between lower-level employees and upper echelon managers is associated with high product quality.

Which of the following is not one of the main objectives of reward programs?

Examples of intrinsic benefits include all of the following characteristics of a job except ___________.

Behavior modification is individual learning by exception.

Describe the research concerning the impact of participation on goal commitment and performance.

Punishment is ____________________ accompanied by negative attitudes toward the activity that led to the punishment.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Work Design

Organization Structure

Managing Communication

Decision Making

Managing Organizational Change and Learning

Filters

Exam 6: Motivation: Organizational Applications

The ability to start and finish a project or job is important to some individuals and as such is considered an intrinsic reward.

Using a cafeteria-style plan offers some distinct advantages,these include all of the following except: ___________.

Locke described the attributes of the mental (cognitive)processes of goal setting.The attributes he highlighted are goal specificity,goal difficulty,and goal intensity.

Arguments against using goal setting or becoming too enthusiastic about it include ___________.

BigCo is implementing a system where any savings resulting from an increase in output in fewer than expected hours are shared between the organization and the employee group on the basis of a preestablished formula.This is an example of a(n)___________.

One of the nine conclusions regarding motivation presented in the text is that management can influence motivation.List four more of these conclusions regarding motivation.

Satisfaction with rewards is a function of the amount of the reward and the individual's perception of how much should be received.

Which of the following is not a traditional form of gainsharing?

Jane was recognized by her former supervisor for bringing in fresh flowers for her office daily.Her new supervisor does not acknowledge the flowers and Jane stops bringing them.This may be an example of extinction.

What are the primary advantages and disadvantages of a skill-based pay program? How can an organization determine if such a system would be better than a job-based pay program?

Interpersonal rewards are ________________ rewards such as receiving recognition or being able to interact socially on the job.

Does a difficult goal typically lead to better performance than an easier one? If so,should managers set goals so difficult that they most likely cannot be achieved? Provide an organizational example to justify your response.

One study of corporate business units determined that a ______ difference in pay between lower-level employees and upper echelon managers is associated with high product quality.

Which of the following is not one of the main objectives of reward programs?

Examples of intrinsic benefits include all of the following characteristics of a job except ___________.

Behavior modification is individual learning by exception.

Describe the research concerning the impact of participation on goal commitment and performance.

Punishment is ____________________ accompanied by negative attitudes toward the activity that led to the punishment.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Work Design

Organization Structure

Managing Communication

Decision Making

Managing Organizational Change and Learning

Filters