Question 1

Rites of integration transmit common norms and values to organization members.

Accepted Answer

A) True 
 B)False

Question 2

In what way do moods differ from emotions?

Accepted Answer

A) Unlike emotions, moods are extremely intense and are directly linked to a cause. 
B) Unlike emotions, moods do not affect ethical decision making. 
C) Unlike moods, emotions are relatively short-lived. 
D) Unlike moods, emotions never linger after being dealt with. 
E) Unlike moods, emotions can result in increased creativity, whether positive or negative. 
A) Unlike emotions, moods are extremely intense and are directly linked to a cause. 
B) Unlike emotions, moods do not affect ethical decision making. 
C) Unlike moods, emotions are relatively short-lived. 
D) Unlike moods, emotions never linger after being dealt with. 
E) Unlike moods, emotions can result in increased creativity, whether positive or negative.

Question 3

Michael was working with two of his colleagues to create a new marketing plan for his company's new product.The team was scheduled to meet with their manager on Monday to present the plan, but the plan wasn't final when the team met with the manager.Instead of accepting any responsibility, Michael told the manager that the plan was not final because the profile of the geographical area was inaccurate.Michael's view of the situation is an example of

Accepted Answer

A) external locus of control. 
B) internal locus of control. 
C) high self-esteem. 
D) tolerance of failure. 
E) need for affiliation. 
A) external locus of control. 
B) internal locus of control. 
C) high self-esteem. 
D) tolerance of failure. 
E) need for affiliation.

Question 4

_____ values signify what an organization and its employees are trying to accomplish.

Accepted Answer

A) Instrumental 
B) Terminal 
C) Intrinsic 
D) Nominal 
E) Extrinsic 
A) Instrumental 
B) Terminal 
C) Intrinsic 
D) Nominal 
E) Extrinsic

Question 5

Melanie is a financial advisor for an investment firm.Her formal business attire reflects and reinforces the firm's conservative culture.Furthermore, Melanie engages clients, coworkers, and superior managers in a professional and respectful manner.This is an example of the concept of a(n)

Accepted Answer

A) organizational socialization. 
B) organizational language. 
C) rite of enhancement. 
D) rite of passage. 
E) rite of integration. 
A) organizational socialization. 
B) organizational language. 
C) rite of enhancement. 
D) rite of passage. 
E) rite of integration.

Question 6

Satisfied managers are more likely to perform organizational citizenship behaviors than dissatisfied managers.

Accepted Answer

A) True 
 B)False

Question 7

The need for affiliation is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence.

Accepted Answer

A) True 
 B)False

Question 8

Managers in a(n) _____ culture are likely to establish clear reporting relationships so employees know exactly whom to report to and how to react to any problems that arise.

Accepted Answer

A) instrumental 
B) formal 
C) innovative 
D) terminal 
E) conservative 
A) instrumental 
B) formal 
C) innovative 
D) terminal 
E) conservative

Question 9

Which of the following is true about value systems?

Accepted Answer

A) They are the terminal and instrumental values that are guiding principles in an individual's life. 
B) They are reward systems that encourage valued employees to set high standards for themselves. 
C) They highlight valuable contributions employees have made toward organizations in the past. 
D) They are the rules valued by organizations by which employees are expected to abide. 
E) They are the personality traits of employees valued by organizations. 
A) They are the terminal and instrumental values that are guiding principles in an individual's life. 
B) They are reward systems that encourage valued employees to set high standards for themselves. 
C) They highlight valuable contributions employees have made toward organizations in the past. 
D) They are the rules valued by organizations by which employees are expected to abide. 
E) They are the personality traits of employees valued by organizations.

Question 10

Discuss the efficiency and effectiveness of a manager with an internal locus of control.

Accepted Answer

People differ in their views about how m

Question 11

_____ reflects the distinctive ways in which organization members perform their jobs and relate to others inside and outside the organization.

Accepted Answer

A) Organizational culture 
B) Emotional intelligence 
C) Organizational control 
D) Negative affectivity 
E) Conscientiousness 
A) Organizational culture 
B) Emotional intelligence 
C) Organizational control 
D) Negative affectivity 
E) Conscientiousness

Question 12

Which of the following is an instrumental value?

Accepted Answer

A) contentedness 
B) salvation 
C) social recognition 
D) responsibility 
E) freedom 
A) contentedness 
B) salvation 
C) social recognition 
D) responsibility 
E) freedom

Question 13

When people belong to the same organization, they tend to share certain beliefs and values that lead them to act in similar ways.This is known as

Accepted Answer

A) organizational socialization. 
B) organizational culture. 
C) emotional intelligence. 
D) conscientiousness. 
E) emotional integration. 
A) organizational socialization. 
B) organizational culture. 
C) emotional intelligence. 
D) conscientiousness. 
E) emotional integration.

Question 14

A(n) _____ is what a person is striving to achieve in life and how they want to behave.

Accepted Answer

A) terminal value 
B) value system 
C) instrumental value 
D) attitude 
E) need for affiliation 
A) terminal value 
B) value system 
C) instrumental value 
D) attitude 
E) need for affiliation

Question 15

People with an internal locus of control

Accepted Answer

A) believe that outside forces are responsible for events in their life. 
B) do not make attempts to solve problems or change situations. 
C) tend to be highly unethical and unhelpful. 
D) believe that they are responsible for their own fate. 
E) believe that their actions make no difference to the events around them. 
A) believe that outside forces are responsible for events in their life. 
B) do not make attempts to solve problems or change situations. 
C) tend to be highly unethical and unhelpful. 
D) believe that they are responsible for their own fate. 
E) believe that their actions make no difference to the events around them.

Question 16

Craig, a manager at Carzone Ltd., is a very positive individual.He rarely exhibits negative emotions and moods and is always optimistic about himself and others.It can be said that Craig is high on negative affectivity.

Accepted Answer

A) True 
 B)False

Question 17

A personal belief or opinion about lifelong goals or objectives is called a terminal value.

Accepted Answer

A) True 
 B)False

Question 18

The U.S.Army develops socialization programs to determine how individuals enter, advance within, and leave the organization.This is a rite of _____.

Accepted Answer

A) passage 
B) integration 
C) celebration 
D) ceremony 
E) enhancement 
A) passage 
B) integration 
C) celebration 
D) ceremony 
E) enhancement

Question 19

Which of the following statements demonstrates that Jonathan, the general manager of Dawson and Co., has low emotional intelligence?

Accepted Answer

A) He has no trouble handling his own moods. 
B) He is able to understand the challenges and frustrations faced by his employees. 
C) He cannot identify or interpret the moods of his employees. 
D) His emotions seldom interfere with his decision making. 
E) His ability to empathize with his employees creates strong interpersonal ties. 
A) He has no trouble handling his own moods. 
B) He is able to understand the challenges and frustrations faced by his employees. 
C) He cannot identify or interpret the moods of his employees. 
D) His emotions seldom interfere with his decision making. 
E) His ability to empathize with his employees creates strong interpersonal ties.

Question 20

When people are in negative moods

Accepted Answer

A)  they are less likely to resign and leave the organization. 
B) they feel elated. 
C) they are focused on the facts at hand. 
D) they feel fearless. 
E) they tend to be less detail-oriented. 
A)  they are less likely to resign and leave the organization. 
B) they feel elated. 
C) they are focused on the facts at hand. 
D) they feel fearless. 
E) they tend to be less detail-oriented.

Rites of integration transmit common norms and values to organization members.

In what way do moods differ from emotions?

_____ values signify what an organization and its employees are trying to accomplish.

Melanie is a financial advisor for an investment firm.Her formal business attire reflects and reinforces the firm's conservative culture.Furthermore, Melanie engages clients, coworkers, and superior managers in a professional and respectful manner.This is an example of the concept of a(n)

Satisfied managers are more likely to perform organizational citizenship behaviors than dissatisfied managers.

The need for affiliation is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence.

Managers in a(n) _____ culture are likely to establish clear reporting relationships so employees know exactly whom to report to and how to react to any problems that arise.

Which of the following is true about value systems?

Discuss the efficiency and effectiveness of a manager with an internal locus of control.

_____ reflects the distinctive ways in which organization members perform their jobs and relate to others inside and outside the organization.

Which of the following is an instrumental value?

When people belong to the same organization, they tend to share certain beliefs and values that lead them to act in similar ways.This is known as

A(n) _____ is what a person is striving to achieve in life and how they want to behave.

People with an internal locus of control

Craig, a manager at Carzone Ltd., is a very positive individual.He rarely exhibits negative emotions and moods and is always optimistic about himself and others.It can be said that Craig is high on negative affectivity.

A personal belief or opinion about lifelong goals or objectives is called a terminal value.

The U.S.Army develops socialization programs to determine how individuals enter, advance within, and leave the organization.This is a rite of _____.

Which of the following statements demonstrates that Jonathan, the general manager of Dawson and Co., has low emotional intelligence?

When people are in negative moods

Managers and Managing

The Evolution of Management

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 3: Values, Attitudes, Emotions, and Culture: The Manager As a Person

Rites of integration transmit common norms and values to organization members.

In what way do moods differ from emotions?

_____ values signify what an organization and its employees are trying to accomplish.

Melanie is a financial advisor for an investment firm.Her formal business attire reflects and reinforces the firm's conservative culture.Furthermore, Melanie engages clients, coworkers, and superior managers in a professional and respectful manner.This is an example of the concept of a(n)

Satisfied managers are more likely to perform organizational citizenship behaviors than dissatisfied managers.

The need for affiliation is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence.

Managers in a(n) _____ culture are likely to establish clear reporting relationships so employees know exactly whom to report to and how to react to any problems that arise.

Which of the following is true about value systems?

Discuss the efficiency and effectiveness of a manager with an internal locus of control.

_____ reflects the distinctive ways in which organization members perform their jobs and relate to others inside and outside the organization.

Which of the following is an instrumental value?

When people belong to the same organization, they tend to share certain beliefs and values that lead them to act in similar ways.This is known as

A(n) _____ is what a person is striving to achieve in life and how they want to behave.

People with an internal locus of control

Craig, a manager at Carzone Ltd., is a very positive individual.He rarely exhibits negative emotions and moods and is always optimistic about himself and others.It can be said that Craig is high on negative affectivity.

A personal belief or opinion about lifelong goals or objectives is called a terminal value.

The U.S.Army develops socialization programs to determine how individuals enter, advance within, and leave the organization.This is a rite of _____.

Which of the following statements demonstrates that Jonathan, the general manager of Dawson and Co., has low emotional intelligence?

When people are in negative moods

Managers and Managing

The Evolution of Management

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters