Exam 17: Leading Teams

Distributive negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

What are self-directed teams? Briefly discuss three characteristics or elements of self-directed teams.

The tendency for people to be so committed to a cohesive team that they are reluctant to express contrary opinions refers to ____.

Task force is sometimes called a(n)

Scenario - Malcolm Bagget Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small six-member production team. Malcolm is looking forward to the extensive cross training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building. -Malcolm has developed strong task skills and has normally taken the role of task specialist. His task specialist behaviors will include all of the following EXCEPT

What is the ideal size of work teams?

Leaders or team members, with primacy, can initiate norms by articulating them to the team.

Carolyn is a member of a work team at Creepy Clown's Company. She and her teammates possess a variety of skills and are able to perform a major organizational task with little or no oversight from management. Carolyn is a member of a(n)

According to your text, list three factors that can cause people to engage in conflict.

A(n) ____ is a person who benefits from team membership but does not make a proportionate contribution to the team's work.

The ____________________ stage of development is a period of orientation and getting acquainted.

Which of the following brings norms into the team from outside?

As one of the four common says in which norms develop in teams, ____________________ bring norms into the team from the outside.

____________________ are created by the organization as part of the formal organization structure.

Scenario - Malcolm Bagget Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small six-member production team. Malcolm is looking forward to the extensive cross training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building. -When Malcolm's team encounters the establishment of order and cohesion with the leader helping to clarify team roles and values, then his team is in the developmental stage of team development of

____________________ teams typically consist of 5 to 20 multiskilled workers who rotate jobs to produce an entire product or service or at least one complete aspect or portion of a product or service.

During which stage of team development should the team leader help clarify team roles, norms, and values?

The process of using a third party to settle a dispute is known as ____________________.

List the five stages of team development.

Amber is a member of a work team at Buchanon Dance, Inc. She often attempts to help disagreeing parties reach agreement. This is an example of which socioemotional role behavior?