Question 1

As one of the four common says in which norms develop in teams, ____________________ come from a team's history and establish important precedents.

Accepted Answer

The answer of As one of the four common says...

Question 2

The competing style of conflict resolution is based on a ____ degree of assertiveness and a ____ degree of cooperativeness.

Accepted Answer

A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium 
A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium

Question 3

Team cohesiveness does not necessarily lead to higher team productivity.

Accepted Answer

A) True 
 B)False

Question 4

The ____ conflict resolution style is best when maintaining harmony is important.

Accepted Answer

A)  competing style 
B)  collaborating style 
C)  accommodating style 
D)  avoiding style 
E)  comprising 
A)  competing style 
B)  collaborating style 
C)  accommodating style 
D)  avoiding style 
E)  comprising

Question 5

A common dysfunction of teams is to be results oriented.

Accepted Answer

A) True 
 B)False

Question 6

List the five behaviors associated with the task specialist role.

Accepted Answer

The five behaviors are (1) ini

Question 7

Kristen, in her role as team leader, has recently switched her style from one of clarifying team roles to one of emphasizing task accomplishment. Her change was driven by a desire to keep pace with her team, which has evolved from the ____ stage to the ____ stage of team development.

Accepted Answer

A)  forming, storming 
B)  storming, performing 
C)  performing, adjourning 
D)  norming, performing 
E)  storming, reforming 
A)  forming, storming 
B)  storming, performing 
C)  performing, adjourning 
D)  norming, performing 
E)  storming, reforming

Question 8

During the ____________________ stage of team development, the major emphasis is on problem solving and accomplishing the assigned task.

Accepted Answer

The answer of During the ____________________ stage of team development,...

Question 9

____ pertains to the team's ability to meet the personal needs of its members.

Accepted Answer

A)  Cohesiveness 
B)  Satisfaction 
C)  Commitment 
D)  Leadership 
E)  Norms 
A)  Cohesiveness 
B)  Satisfaction 
C)  Commitment 
D)  Leadership 
E)  Norms

Question 10

____ are goals that cannot be attained by a single party.

Accepted Answer

A)  Conflict goals 
B)  Mission-driven goals 
C)  Superordinate goals 
D)  Competitive goals 
E)  Extraordinary goals 
A)  Conflict goals 
B)  Mission-driven goals 
C)  Superordinate goals 
D)  Competitive goals 
E)  Extraordinary goals

Question 11

Which of the following is NOT one of the four key strategies for achieving a win-win solution through negotiation?

Accepted Answer

A)  separate the people from the problem 
B)  focus on interests 
C)  generate many alternatives for mutual gain 
D)  insist that results be based on objective standards 
E)  keep the demands at the center 
A)  separate the people from the problem 
B)  focus on interests 
C)  generate many alternatives for mutual gain 
D)  insist that results be based on objective standards 
E)  keep the demands at the center

Question 12

Functional team is also referred to as a

Accepted Answer

A)  command team. 
B)  task force. 
C)  special purpose team. 
D)  horizontal team. 
E)  interorganizational team. 
A)  command team. 
B)  task force. 
C)  special purpose team. 
D)  horizontal team. 
E)  interorganizational team.

Question 13

An accommodating style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

Accepted Answer

A) True 
 B)False

Question 14

Diet Soda Company has teams with high cohesiveness. Additionally, the teams are normally focused on their commitment to quality performance. This combination can be expected to result in high productivity.

Accepted Answer

A) True 
 B)False

Question 15

A group and a team are interchangeable terms.

Accepted Answer

A) True 
 B)False

Question 16

Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?

Accepted Answer

A)  She should waste little time; get the team focused on the task. 
B)  She should help the team clarify roles and responsibilities. 
C)  She should allow time for team members to become acquainted with one another; allow for informal social interaction. 
D)  She should let someone else worry about this since she is the leader. 
E)  She should propose to disband the team. 
A)  She should waste little time; get the team focused on the task. 
B)  She should help the team clarify roles and responsibilities. 
C)  She should allow time for team members to become acquainted with one another; allow for informal social interaction. 
D)  She should let someone else worry about this since she is the leader. 
E)  She should propose to disband the team.

Question 17

____ is a role in which the individual provides support for team members' emotional needs.

Accepted Answer

A)  A task specialist role 
B)  A dual role 
C)  A nonparticipator role 
D)  A socioemotional role 
E)  None of these 
A)  A task specialist role 
B)  A dual role 
C)  A nonparticipator role 
D)  A socioemotional role 
E)  None of these

Question 18

Problem-solving teams are one of an organization's first steps toward greater employee participation. As the organization matures, problem-solving teams may evolve into

Accepted Answer

A)  committees. 
B)  a collection of special-purpose teams. 
C)  task forces. 
D)  self-directed teams. 
E)  none of these. 
A)  committees. 
B)  a collection of special-purpose teams. 
C)  task forces. 
D)  self-directed teams. 
E)  none of these.

Question 19

List the four ways team norms develop.

Accepted Answer

(1) Critical events,

Question 20

Self-directed teams consist of 5 to 20 ____ workers.

Accepted Answer

A)  union 
B)  non-union 
C)  multiskilled 
D)  low wage 
E)  all of these 
A)  union 
B)  non-union 
C)  multiskilled 
D)  low wage 
E)  all of these

As one of the four common says in which norms develop in teams, ____________________ come from a team's history and establish important precedents.

The competing style of conflict resolution is based on a degree of assertiveness and a degree of cooperativeness.

Team cohesiveness does not necessarily lead to higher team productivity.

The ____ conflict resolution style is best when maintaining harmony is important.

A common dysfunction of teams is to be results oriented.

List the five behaviors associated with the task specialist role.

Kristen, in her role as team leader, has recently switched her style from one of clarifying team roles to one of emphasizing task accomplishment. Her change was driven by a desire to keep pace with her team, which has evolved from the stage to the stage of team development.

During the ____________________ stage of team development, the major emphasis is on problem solving and accomplishing the assigned task.

____ pertains to the team's ability to meet the personal needs of its members.

____ are goals that cannot be attained by a single party.

Which of the following is NOT one of the four key strategies for achieving a win-win solution through negotiation?

Functional team is also referred to as a

An accommodating style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

Diet Soda Company has teams with high cohesiveness. Additionally, the teams are normally focused on their commitment to quality performance. This combination can be expected to result in high productivity.

A group and a team are interchangeable terms.

Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?

____ is a role in which the individual provides support for team members' emotional needs.

Problem-solving teams are one of an organization's first steps toward greater employee participation. As the organization matures, problem-solving teams may evolve into

List the four ways team norms develop.

Self-directed teams consist of 5 to 20 ____ workers.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters

Exam 17: Leading Teams

As one of the four common says in which norms develop in teams, ____________________ come from a team's history and establish important precedents.

The competing style of conflict resolution is based on a ____ degree of assertiveness and a ____ degree of cooperativeness.

Team cohesiveness does not necessarily lead to higher team productivity.

The ____ conflict resolution style is best when maintaining harmony is important.

A common dysfunction of teams is to be results oriented.

List the five behaviors associated with the task specialist role.

Kristen, in her role as team leader, has recently switched her style from one of clarifying team roles to one of emphasizing task accomplishment. Her change was driven by a desire to keep pace with her team, which has evolved from the ____ stage to the ____ stage of team development.

During the ____________________ stage of team development, the major emphasis is on problem solving and accomplishing the assigned task.

____ pertains to the team's ability to meet the personal needs of its members.

____ are goals that cannot be attained by a single party.

Which of the following is NOT one of the four key strategies for achieving a win-win solution through negotiation?

Functional team is also referred to as a

An accommodating style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

Diet Soda Company has teams with high cohesiveness. Additionally, the teams are normally focused on their commitment to quality performance. This combination can be expected to result in high productivity.

A group and a team are interchangeable terms.

Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?

____ is a role in which the individual provides support for team members' emotional needs.

Problem-solving teams are one of an organization's first steps toward greater employee participation. As the organization matures, problem-solving teams may evolve into

List the four ways team norms develop.

Self-directed teams consist of 5 to 20 ____ workers.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters

The competing style of conflict resolution is based on a degree of assertiveness and a degree of cooperativeness.

Kristen, in her role as team leader, has recently switched her style from one of clarifying team roles to one of emphasizing task accomplishment. Her change was driven by a desire to keep pace with her team, which has evolved from the stage to the stage of team development.