Question 1

Which of the following is a standard of conduct that is shared by team members and guides their behavior?

Accepted Answer

A)  Leadership 
B)  Cohesiveness 
C)  Norm 
D)  Attitude 
E)  None of these 
A)  Leadership 
B)  Cohesiveness 
C)  Norm 
D)  Attitude 
E)  None of these

Question 2

A tremendous impact on team processes and effectiveness can come from the diversity of the team.

Accepted Answer

A) True 
 B)False

Question 3

The ____________________ style to handle conflict involves a high degree of assertiveness and a low degree of cooperation.

Accepted Answer

The answer of The ____________________ style to handle conflict involves...

Question 4

Which of the five stages of team development is marked by conflict and disagreement?

Accepted Answer

A)  Performing 
B)  Norming 
C)  Storming 
D)  Forming 
E)  Reforming 
A)  Performing 
B)  Norming 
C)  Storming 
D)  Forming 
E)  Reforming

Question 5

____________________ is the stage of team development in which members prepare for the team's disbandment.

Accepted Answer

The answer of ____________________ is the stage of team development...

Question 6

As a general rule, large teams make need satisfaction for individuals more difficult.

Accepted Answer

A) True 
 B)False

Question 7

A vertical team typically includes only one department in an organization.

Accepted Answer

A) True 
 B)False

Question 8

____________________ can present enormous challenges for team leaders, who have to bridge gaps of time, distance, and culture.

Accepted Answer

The answer of ____________________ can present enormous challenges for team...

Question 9

Today, many virtual teams use ____ to facilitate regular collaboration and open information sharing.

Accepted Answer

A)  blogs 
B)  face-to-face communication 
C)  brainstorming 
D)  e-mail 
E)  wikis 
A)  blogs 
B)  face-to-face communication 
C)  brainstorming 
D)  e-mail 
E)  wikis

Question 10

A common cause of conflict includes scarce resources.

Accepted Answer

A) True 
 B)False

Question 11

People who play the task specialist role often display the compromising behavior.

Accepted Answer

A) True 
 B)False

Question 12

Satisficing is a team's ability to meet personal needs of its members and hence maintain their membership and commitment.

Accepted Answer

A) True 
 B)False

Question 13

The avoiding style of conflict resolution is based on a ____ degree of assertiveness and a ____ degree of cooperativeness.

Accepted Answer

A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium 
A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium

Question 14

A competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party, is called

Accepted Answer

A)  BATNA. 
B)  a bargaining zone. 
C)  mediation. 
D)  integrative negotiation. 
E)  distributive negotiation. 
A)  BATNA. 
B)  a bargaining zone. 
C)  mediation. 
D)  integrative negotiation. 
E)  distributive negotiation.

Question 15

____________________ negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Accepted Answer

The answer of ____________________ negotiation is a collaborative approach to...

Question 16

Which of the following refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?

Accepted Answer

A)  A special-purpose team 
B)  A horizontal team 
C)  A self-managed team 
D)  A vertical team 
E)  A diagonal team 
A)  A special-purpose team 
B)  A horizontal team 
C)  A self-managed team 
D)  A vertical team 
E)  A diagonal team

Question 17

A goal that cannot be reached by a single party is called a(n) ____________________.

Accepted Answer

The answer of A goal that cannot be reached by...

Question 18

Self-directed teams consist of 5 to 20 multi-skilled workers who rotate jobs and produce an entire product or service.

Accepted Answer

A) True 
 B)False

Question 19

What are the three key components of the author's definition of a team?

Accepted Answer

The three key components are (

Question 20

The four common ways in which norms develop for controlling and directing behavior are critical events, primacy, carryover behaviors, and implicit statements.

Accepted Answer

A) True 
 B)False

Which of the following is a standard of conduct that is shared by team members and guides their behavior?

A tremendous impact on team processes and effectiveness can come from the diversity of the team.

The ____________________ style to handle conflict involves a high degree of assertiveness and a low degree of cooperation.

Which of the five stages of team development is marked by conflict and disagreement?

____________________ is the stage of team development in which members prepare for the team's disbandment.

As a general rule, large teams make need satisfaction for individuals more difficult.

A vertical team typically includes only one department in an organization.

____________________ can present enormous challenges for team leaders, who have to bridge gaps of time, distance, and culture.

Today, many virtual teams use ____ to facilitate regular collaboration and open information sharing.

A common cause of conflict includes scarce resources.

People who play the task specialist role often display the compromising behavior.

Satisficing is a team's ability to meet personal needs of its members and hence maintain their membership and commitment.

The avoiding style of conflict resolution is based on a degree of assertiveness and a degree of cooperativeness.

A competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party, is called

____________________ negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Which of the following refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?

A goal that cannot be reached by a single party is called a(n) ____________________.

Self-directed teams consist of 5 to 20 multi-skilled workers who rotate jobs and produce an entire product or service.

What are the three key components of the author's definition of a team?

The four common ways in which norms develop for controlling and directing behavior are critical events, primacy, carryover behaviors, and implicit statements.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

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Exam 17: Leading Teams

Which of the following is a standard of conduct that is shared by team members and guides their behavior?

A tremendous impact on team processes and effectiveness can come from the diversity of the team.

The ____________________ style to handle conflict involves a high degree of assertiveness and a low degree of cooperation.

Which of the five stages of team development is marked by conflict and disagreement?

____________________ is the stage of team development in which members prepare for the team's disbandment.

As a general rule, large teams make need satisfaction for individuals more difficult.

A vertical team typically includes only one department in an organization.

____________________ can present enormous challenges for team leaders, who have to bridge gaps of time, distance, and culture.

Today, many virtual teams use ____ to facilitate regular collaboration and open information sharing.

A common cause of conflict includes scarce resources.

People who play the task specialist role often display the compromising behavior.

Satisficing is a team's ability to meet personal needs of its members and hence maintain their membership and commitment.

The avoiding style of conflict resolution is based on a ____ degree of assertiveness and a ____ degree of cooperativeness.

A competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party, is called

____________________ negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Which of the following refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?

A goal that cannot be reached by a single party is called a(n) ____________________.

Self-directed teams consist of 5 to 20 multi-skilled workers who rotate jobs and produce an entire product or service.

What are the three key components of the author's definition of a team?

The four common ways in which norms develop for controlling and directing behavior are critical events, primacy, carryover behaviors, and implicit statements.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters

The avoiding style of conflict resolution is based on a degree of assertiveness and a degree of cooperativeness.