Question 1

There are two types of roles that emerge in teams. They are the ____ role and the ____ role.

Accepted Answer

A)  task specialist, socioeconomic 
B)  generalists, socioeconomic 
C)  task specialist, socioemotional 
D)  generalists, socioemotional 
E)  socioemotional, socioeconomic 
A)  task specialist, socioeconomic 
B)  generalists, socioeconomic 
C)  task specialist, socioemotional 
D)  generalists, socioemotional 
E)  socioemotional, socioeconomic C

Question 2

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called

Accepted Answer

A)  self-directed teams. 
B)  project teams. 
C)  multinational teams. 
D)  long distance teams. 
E)  global teams. 
A)  self-directed teams. 
B)  project teams. 
C)  multinational teams. 
D)  long distance teams. 
E)  global teams. E

Question 3

____ refers to the tendency for the presence of others to enhance one's motivation and performance.

Accepted Answer

A)  Public praise 
B)  Social facilitation 
C)  Community motivation 
D)  Social performance 
E)  Societal inspiration 
A)  Public praise 
B)  Social facilitation 
C)  Community motivation 
D)  Social performance 
E)  Societal inspiration B

Question 4

Discuss the determinants of team cohesiveness and its consequences.

Accepted Answer

Determinants of team cohesiveness go in

Question 5

According to MANAGER'S SHOPTALK in Chapter 17, techniques that will bring out the best in people and ensure a productive meeting include all of the following EXCEPT:

Accepted Answer

A)  give everyone a voice 
B)  state the purpose 
C)  discourage a clash of ideas 
D)  stick to the purpose 
E)  create involvement 
A)  give everyone a voice 
B)  state the purpose 
C)  discourage a clash of ideas 
D)  stick to the purpose 
E)  create involvement

Question 6

For a win-win solution, stay focused on interests and not demands.

Accepted Answer

A) True 
 B)False

Question 7

Carmen's group found itself unable to handle a conflict. The group decides to bring in an outside consultant to discuss the conflict with both sides and work toward a resolution. The group is using

Accepted Answer

A)  BATNA. 
B)  a bargaining zone. 
C)  mediation. 
D)  integrative negotiation. 
E)  distributive negotiation. 
A)  BATNA. 
B)  a bargaining zone. 
C)  mediation. 
D)  integrative negotiation. 
E)  distributive negotiation.

Question 8

Research studies have confirmed that both functional diversity and gender diversity can have a positive impact on work team performance.

Accepted Answer

A) True 
 B)False

Question 9

Josh is a manager at On-The-Go Cars. He recently has read quite a bit of literature on the benefits of work teams. He is particularly interested in forming a vertical team. There are twenty-eight employees in his department. Josh should

Accepted Answer

A)  recruit more employees for his department; twenty-eight is too small for a work team. 
B)  form one team of twenty-eight employees. 
C)  divide the group into four teams of seven employees each. 
D)  forget the team idea; he has too many employees and he shouldn't divide his work group. 
E)  do his job and not worry about teams. 
A)  recruit more employees for his department; twenty-eight is too small for a work team. 
B)  form one team of twenty-eight employees. 
C)  divide the group into four teams of seven employees each. 
D)  forget the team idea; he has too many employees and he shouldn't divide his work group. 
E)  do his job and not worry about teams.

Question 10

Scenario - Malcolm Bagget
Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small six-member production team. Malcolm is looking forward to the extensive cross training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building.
-The way that Malcolm sees it, task forces and committees offer several advantages, including all of the following EXCEPT

Accepted Answer

A)  they allow organization members to exchange information. 
B)  they help coordinate the organizational units that are represented. 
C)  they develop new ideas and solutions for existing organizational problems. 
D)  they assist in developing new organizational practice and policies. 
E)  all of these are included. 
A)  they allow organization members to exchange information. 
B)  they help coordinate the organizational units that are represented. 
C)  they develop new ideas and solutions for existing organizational problems. 
D)  they assist in developing new organizational practice and policies. 
E)  all of these are included.

Question 11

The first step in a company's move toward greater employee participation is usually problem-solving teams.

Accepted Answer

A) True 
 B)False

Question 12

____________________ refers to the tendency for the presence of others to enhance an individual's motivation and performance.

Accepted Answer

The answer of ____________________ refers to the tendency for the...

Question 13

The stage of team development in which conflicts are resolved and members focus on problem solving is called reforming.

Accepted Answer

A) True 
 B)False

Question 14

A competing style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

Accepted Answer

A) True 
 B)False

Question 15

Once a month, the top managers at George's Greenhouse make a point of meeting with the work teams in their respective divisions in order to communicate to them the organization's priorities, goals, and needs. This is an example of top management attempting to influence team norms through

Accepted Answer

A)  explicit statements. 
B)  primacy. 
C)  carryover behaviors. 
D)  critical events. 
E)  all of these. 
A)  explicit statements. 
B)  primacy. 
C)  carryover behaviors. 
D)  critical events. 
E)  all of these.

Question 16

Which of the following does NOT pertain to teams?

Accepted Answer

A)  Teams have a designated strong leader 
B)  Teams have individual and mutual accountability 
C)  Specific team vision or purpose 
D)  Collective work products 
E)  All of these pertain to teams 
A)  Teams have a designated strong leader 
B)  Teams have individual and mutual accountability 
C)  Specific team vision or purpose 
D)  Collective work products 
E)  All of these pertain to teams

Question 17

During the ____ stage of team development, the major emphasis is on task accomplishment.

Accepted Answer

A)  forming 
B)  performing 
C)  achieving 
D)  norming 
E)  storming 
A)  forming 
B)  performing 
C)  achieving 
D)  norming 
E)  storming

Question 18

Nancy belongs to a horizontal team in her organization. She was selected on the basis of her title, not her expertise. The type of horizontal team she belongs to is likely a(n)

Accepted Answer

A)  self-managed work team. 
B)  task force. 
C)  cross-functional team. 
D)  committee. 
E)  ad-hoc committee. 
A)  self-managed work team. 
B)  task force. 
C)  cross-functional team. 
D)  committee. 
E)  ad-hoc committee.

Question 19

A team is defined as a group of two or more people who interact and coordinate their work to accomplish a specific objective.

Accepted Answer

A) True 
 B)False

Question 20

Which of these is consistent with the role of the socioemotional role?

Accepted Answer

A)  Encourage 
B)  Follow 
C)  Compromise 
D)  All of these 
E)  Both encourage and follow 
A)  Encourage 
B)  Follow 
C)  Compromise 
D)  All of these 
E)  Both encourage and follow

There are two types of roles that emerge in teams. They are the role and the role.

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called

____ refers to the tendency for the presence of others to enhance one's motivation and performance.

Discuss the determinants of team cohesiveness and its consequences.

According to MANAGER'S SHOPTALK in Chapter 17, techniques that will bring out the best in people and ensure a productive meeting include all of the following EXCEPT:

For a win-win solution, stay focused on interests and not demands.

Carmen's group found itself unable to handle a conflict. The group decides to bring in an outside consultant to discuss the conflict with both sides and work toward a resolution. The group is using

Research studies have confirmed that both functional diversity and gender diversity can have a positive impact on work team performance.

Josh is a manager at On-The-Go Cars. He recently has read quite a bit of literature on the benefits of work teams. He is particularly interested in forming a vertical team. There are twenty-eight employees in his department. Josh should

The first step in a company's move toward greater employee participation is usually problem-solving teams.

____________________ refers to the tendency for the presence of others to enhance an individual's motivation and performance.

The stage of team development in which conflicts are resolved and members focus on problem solving is called reforming.

A competing style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

Once a month, the top managers at George's Greenhouse make a point of meeting with the work teams in their respective divisions in order to communicate to them the organization's priorities, goals, and needs. This is an example of top management attempting to influence team norms through

Which of the following does NOT pertain to teams?

During the ____ stage of team development, the major emphasis is on task accomplishment.

Nancy belongs to a horizontal team in her organization. She was selected on the basis of her title, not her expertise. The type of horizontal team she belongs to is likely a(n)

A team is defined as a group of two or more people who interact and coordinate their work to accomplish a specific objective.

Which of these is consistent with the role of the socioemotional role?

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

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Exam 17: Leading Teams

There are two types of roles that emerge in teams. They are the ____ role and the ____ role.

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called

____ refers to the tendency for the presence of others to enhance one's motivation and performance.

Discuss the determinants of team cohesiveness and its consequences.

According to MANAGER'S SHOPTALK in Chapter 17, techniques that will bring out the best in people and ensure a productive meeting include all of the following EXCEPT:

For a win-win solution, stay focused on interests and not demands.

Carmen's group found itself unable to handle a conflict. The group decides to bring in an outside consultant to discuss the conflict with both sides and work toward a resolution. The group is using

Research studies have confirmed that both functional diversity and gender diversity can have a positive impact on work team performance.

Josh is a manager at On-The-Go Cars. He recently has read quite a bit of literature on the benefits of work teams. He is particularly interested in forming a vertical team. There are twenty-eight employees in his department. Josh should

The first step in a company's move toward greater employee participation is usually problem-solving teams.

____________________ refers to the tendency for the presence of others to enhance an individual's motivation and performance.

The stage of team development in which conflicts are resolved and members focus on problem solving is called reforming.

A competing style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

Once a month, the top managers at George's Greenhouse make a point of meeting with the work teams in their respective divisions in order to communicate to them the organization's priorities, goals, and needs. This is an example of top management attempting to influence team norms through

Which of the following does NOT pertain to teams?

During the ____ stage of team development, the major emphasis is on task accomplishment.

Nancy belongs to a horizontal team in her organization. She was selected on the basis of her title, not her expertise. The type of horizontal team she belongs to is likely a(n)

A team is defined as a group of two or more people who interact and coordinate their work to accomplish a specific objective.

Which of these is consistent with the role of the socioemotional role?

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters

There are two types of roles that emerge in teams. They are the role and the role.