Exam 17: Leading Teams

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As a common way group norms develop, primacy means that the first behaviors that occur in a team often set a precedent for later team expectations.

(True/False)
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The lowest level of team productivity can be expected when the team combines weak cohesiveness and low performance norms.

(True/False)
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Work team effectiveness is based on three outcomes: productive output, capacity to adapt and learn, and

(Multiple Choice)
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Briefly discuss the various styles that can be used to handle conflict.

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____ means that the first behaviors that occur in a team often set a precedent for later team expectations.

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Global teams can pose a problem for team leaders with regards to language, technology, and belief differences.

(True/False)
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A manger can put together a(n) ____________________ of people, but never build a(n) ____________________.

(Short Answer)
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During the norming stage of team development, individual personalities emerge causing conflict and disagreements.

(True/False)
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A dual role goal is a goal that cannot be reached by a single party.

(True/False)
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A(n) ____________________ is composed of a manager and his or her subordinates in the formal chain of command.

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An accommodating style to handle conflict involves a high degree of assertiveness and a low degree of cooperation.

(True/False)
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An avoiding style to handle conflict involves a high degree of assertiveness and a low degree of cooperation.

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Standards of conduct that are shared by team members, guide their behavior and are written down are called team norms.

(True/False)
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An avoiding style to handle conflict involves a low degree of assertiveness and a low degree of cooperation.

(True/False)
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Horizontal teams are created by the organization as part of the formal organization structure.

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Randy is a team leader at Welldrilling.net. His team is made up of fifteen co-workers. Recently, he has noticed a tendency for some team members to participate much less than others. They seem uninterested and content to let others do the work. This is called

(Multiple Choice)
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The leader should concentrate on managing high task performance during the performing stage of team development.

(True/False)
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A(n) ____________________ team is composed of employees from about the same hierarchical level but from different areas of expertise.

(Short Answer)
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Individual personalities emerge during the performing stage.

(True/False)
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Employee involvement represents a revolution in business prompted by the success of teamwork in German companies.

(True/False)
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