Question 1

The ABC Corporation should create a crisis management group that is not cross-functional, but does work together well under pressure.

Accepted Answer

A) True 
 B)False  False

Question 2

Tactical goals are specific, measurable results expected from departments, work groups, and individuals within the organization.

Accepted Answer

A) True 
 B)False  False

Question 3

Which of the following symbolizes the legitimacy of the organization to external audiences?

Accepted Answer

A)  Operational goals 
B)  Tactical plans 
C)  Strategic goals 
D)  Mission statement 
E)  Tactical goals 
A)  Operational goals 
B)  Tactical plans 
C)  Strategic goals 
D)  Mission statement 
E)  Tactical goals D

Question 4

____________________ describes the organization's reason for existence.

Accepted Answer

The answer of ____________________ describes the organization's reason for existence....

Question 5

____ is the final step in the MBO process.

Accepted Answer

A)  Appraise overall performance 
B)  Develop an action plan 
C)  Review progress 
D)  Set goals 
E)  Conduct periodic checkups 
A)  Appraise overall performance 
B)  Develop an action plan 
C)  Review progress 
D)  Set goals 
E)  Conduct periodic checkups

Question 6

Which of the following is NOT involved in the stages of crisis planning?

Accepted Answer

A)  Setting up effective communication systems 
B)  Creating detailed crisis management plans 
C)  Investigating all stakeholders 
D)  Designating a crisis management team and spokesperson 
E)  Building relationships 
A)  Setting up effective communication systems 
B)  Creating detailed crisis management plans 
C)  Investigating all stakeholders 
D)  Designating a crisis management team and spokesperson 
E)  Building relationships

Question 7

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's

Accepted Answer

A)  tactical goals. 
B)  operational goals. 
C)  mission. 
D)  tactical plans. 
E)  operational plans. 
A)  tactical goals. 
B)  operational goals. 
C)  mission. 
D)  tactical plans. 
E)  operational plans.

Question 8

____ is the act of determining the organization's goals and the means for achieving them.

Accepted Answer

A)  Brainstorming 
B)  Organizing 
C)  Planning 
D)  Developing a mission 
E)  A blueprint 
A)  Brainstorming 
B)  Organizing 
C)  Planning 
D)  Developing a mission 
E)  A blueprint

Question 9

Operational planning specifies plans for department managers, supervisors, and individual employees.

Accepted Answer

A) True 
 B)False

Question 10

The crisis management plan should be a ____ that specifies the actions to be taken, and by whom, if a crisis occurs.

Accepted Answer

A)  vague, verbal plan 
B)  detailed, verbal plan 
C)  long, difficult to read plan 
D)  vague, written plan 
E)  detailed, written plan 
A)  vague, verbal plan 
B)  detailed, verbal plan 
C)  long, difficult to read plan 
D)  vague, written plan 
E)  detailed, written plan

Question 11

Step 1 in the Operational Planning Process is to plan operations.

Accepted Answer

A) True 
 B)False

Question 12

A long-term time frame is most closely associated with

Accepted Answer

A)  operational plans. 
B)  tactical plans. 
C)  strategic plans. 
D)  mission plans. 
E)  tactical goals. 
A)  operational plans. 
B)  tactical plans. 
C)  strategic plans. 
D)  mission plans. 
E)  tactical goals.

Question 13

The ____ is the department manager's tool for daily and weekly operations.

Accepted Answer

A)  conventional goal 
B)  strategic goal 
C)  strategic plan 
D)  operational plan 
E)  targeted plan 
A)  conventional goal 
B)  strategic goal 
C)  strategic plan 
D)  operational plan 
E)  targeted plan

Question 14

Specific and measurable goal characteristics apply only to the lower-level goals.

Accepted Answer

A) True 
 B)False

Question 15

Managers use ____ to direct employees and resources toward achieving specific outcomes that enable the organization to perform efficiently and effectively.

Accepted Answer

A)  strategic goals 
B)  operational goals 
C)  growth goals 
D)  financial results 
E)  internal business process goals 
A)  strategic goals 
B)  operational goals 
C)  growth goals 
D)  financial results 
E)  internal business process goals

Question 16

A broad statement of where the organization wants to be in the future refers to a mission statement.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following represent plans developed at the organization's lower levels that specify action steps toward achieving operational goals and that support tactical planning activities?

Accepted Answer

A)  Tactical plans 
B)  Strategic plans 
C)  Operational plans 
D)  Supervisory plans 
E)  Organizational plans 
A)  Tactical plans 
B)  Strategic plans 
C)  Operational plans 
D)  Supervisory plans 
E)  Organizational plans

Question 18

A visual representation of the key drivers of an organization's success and shows how specific goals and plans in each area are linked is called an operations map.

Accepted Answer

A) True 
 B)False

Question 19

____________________ plans are developed to achieve a set of goals that are not likely to be repeated in the future.

Accepted Answer

Single-use

Question 20

A project is an example of a

Accepted Answer

A)  policy. 
B)  standing plan. 
C)  procedure. 
D)  single-use plan. 
E)  rule. 
A)  policy. 
B)  standing plan. 
C)  procedure. 
D)  single-use plan. 
E)  rule.

The ABC Corporation should create a crisis management group that is not cross-functional, but does work together well under pressure.

Tactical goals are specific, measurable results expected from departments, work groups, and individuals within the organization.

Which of the following symbolizes the legitimacy of the organization to external audiences?

____________________ describes the organization's reason for existence.

____ is the final step in the MBO process.

Which of the following is NOT involved in the stages of crisis planning?

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's

____ is the act of determining the organization's goals and the means for achieving them.

Operational planning specifies plans for department managers, supervisors, and individual employees.

The crisis management plan should be a ____ that specifies the actions to be taken, and by whom, if a crisis occurs.

Step 1 in the Operational Planning Process is to plan operations.

A long-term time frame is most closely associated with

The ____ is the department manager's tool for daily and weekly operations.

Specific and measurable goal characteristics apply only to the lower-level goals.

Managers use ____ to direct employees and resources toward achieving specific outcomes that enable the organization to perform efficiently and effectively.

A broad statement of where the organization wants to be in the future refers to a mission statement.

Which of the following represent plans developed at the organization's lower levels that specify action steps toward achieving operational goals and that support tactical planning activities?

A visual representation of the key drivers of an organization's success and shows how specific goals and plans in each area are linked is called an operations map.

____________________ plans are developed to achieve a set of goals that are not likely to be repeated in the future.

A project is an example of a

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

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Exam 6: Managerial Planning and Goal Setting

The ABC Corporation should create a crisis management group that is not cross-functional, but does work together well under pressure.

Tactical goals are specific, measurable results expected from departments, work groups, and individuals within the organization.

Which of the following symbolizes the legitimacy of the organization to external audiences?

____________________ describes the organization's reason for existence.

____ is the final step in the MBO process.

Which of the following is NOT involved in the stages of crisis planning?

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's

____ is the act of determining the organization's goals and the means for achieving them.

Operational planning specifies plans for department managers, supervisors, and individual employees.

The crisis management plan should be a ____ that specifies the actions to be taken, and by whom, if a crisis occurs.

Step 1 in the Operational Planning Process is to plan operations.

A long-term time frame is most closely associated with

The ____ is the department manager's tool for daily and weekly operations.

Specific and measurable goal characteristics apply only to the lower-level goals.

Managers use ____ to direct employees and resources toward achieving specific outcomes that enable the organization to perform efficiently and effectively.

A broad statement of where the organization wants to be in the future refers to a mission statement.

Which of the following represent plans developed at the organization's lower levels that specify action steps toward achieving operational goals and that support tactical planning activities?

A visual representation of the key drivers of an organization's success and shows how specific goals and plans in each area are linked is called an operations map.

____________________ plans are developed to achieve a set of goals that are not likely to be repeated in the future.

A project is an example of a

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters