Exam 6: Managerial Planning and Goal Setting

Operational plans and goals are those that focus on the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals.

(True/False)

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Question 61

____________________ are designed to help execute major strategic plans and to accomplish a specific part of the company's strategy.

(Short Answer)

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Question 62

Which of the following is NOT one of the benefits of MBO?

(Multiple Choice)

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Question 63

Building good relationships with suppliers and partners would be considered customer service goals.

(True/False)

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Question 64

Goals that define the outcomes that major departments must achieve in order for the organization to reach its overall goals are known as ____________________ goals.

(Short Answer)

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Question 65

Metacognitive awareness means to step back and see the big picture required for effective planning, monitoring, and evaluating an organization.

(True/False)

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Question 66

Managers work with planning experts to develop their own goals and plans in decentralized planning.

(True/False)

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Question 67

List the five characteristics of effective goals.

(Essay)

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Question 68

Which of the following is a visual representation of the key drivers of an organization's success, showing the cause-and-effect relationships among goals and plans?

(Multiple Choice)

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Question 69

The mission is the basis for the strategic level of goals and plans, which in turn shapes the tactical and operational level.

(True/False)

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Question 70

____ define boundaries within which to make a decision.

(Multiple Choice)

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Question 71

The goals should be easy, for employees to feel motivated, so that they can achieve them easily which in turn increases their motivation level.

(True/False)

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Question 72

According to MANAGER'S SHOPTALK in Chapter 6, effective policies governing the use of e-mail include all of the following EXCEPT:

(Multiple Choice)

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Question 73

The planning process begins with which of these?

(Multiple Choice)

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Question 74

Which of the following is NOT a tool for executing a plan?

(Multiple Choice)

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Question 75

Briefly define the characteristics of an effective goal.

(Essay)

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Question 76

Contingency plans are also referred to as

(Multiple Choice)

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Question 77

Prevention and preparation are the two stages of crisis management.

(True/False)

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Question 78

Kate is a salesperson at a large retail chain. She was assigned a goal of $265,000 in sales for the current quarter. She is unhappy because she knows that the most any salesperson has sold in one quarter in the past is $150,000. Her goal of $265,000 is probably

(Multiple Choice)

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Question 79

Goals must be set for every aspect of employee behavior or organizational performance to be effective.

(True/False)

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Question 80

Showing 61 - 80 of 162

Operational plans and goals are those that focus on the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals.

____________________ are designed to help execute major strategic plans and to accomplish a specific part of the company's strategy.

Which of the following is NOT one of the benefits of MBO?

Building good relationships with suppliers and partners would be considered customer service goals.

Goals that define the outcomes that major departments must achieve in order for the organization to reach its overall goals are known as ____________________ goals.

Metacognitive awareness means to step back and see the big picture required for effective planning, monitoring, and evaluating an organization.

Managers work with planning experts to develop their own goals and plans in decentralized planning.

List the five characteristics of effective goals.

Which of the following is a visual representation of the key drivers of an organization's success, showing the cause-and-effect relationships among goals and plans?

The mission is the basis for the strategic level of goals and plans, which in turn shapes the tactical and operational level.

____ define boundaries within which to make a decision.

The goals should be easy, for employees to feel motivated, so that they can achieve them easily which in turn increases their motivation level.

According to MANAGER'S SHOPTALK in Chapter 6, effective policies governing the use of e-mail include all of the following EXCEPT:

The planning process begins with which of these?

Which of the following is NOT a tool for executing a plan?

Briefly define the characteristics of an effective goal.

Contingency plans are also referred to as

Prevention and preparation are the two stages of crisis management.

Kate is a salesperson at a large retail chain. She was assigned a goal of $265,000 in sales for the current quarter. She is unhappy because she knows that the most any salesperson has sold in one quarter in the past is $150,000. Her goal of $265,000 is probably

Goals must be set for every aspect of employee behavior or organizational performance to be effective.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

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