Exam 9: Ethical Power, Politics, and Etiquette

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Give an example of when you or someone else in an organization for which you work or have worked used one of the five influencing tactics to achieve an objective. Be sure to state the tactic used.

(Essay)
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Give an example of reciprocity, preferably from an organization for which you work or have worked. Explain the trade-off.

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"Hanna always makes the same mistake despite several warnings." Which of the following power bases would be most appropriate to use in this situation?

(Multiple Choice)
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Which of the following should be utilized when developing an inspirational appeal?

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_____ is derived from top-level management and is delegated down the chain of command.

(Short Answer)
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Which of the following guidelines is most effective when using ingratiation?

(Multiple Choice)
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The code of behavior expected in work situations is known as _____.

(Multiple Choice)
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Mention appropriate uses of the influencing tactics.

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The use of _____ power is appropriate when trying to maintain discipline or enforce rules.

(Multiple Choice)
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Describe your relationship with your current peers and members from other departments. How do you cooperate with them, compete with them, and criticize them? How can you improve your relationship with your current peers and members of other departments?

(Essay)
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How would you assess your political skill at using networking, reciprocity, and coalition building to help you get what you want? What can you do to improve?

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Give a job example of when a coworker behaved with improper in person etiquette.

(Short Answer)
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An open-door policy does not mean that a supervisor must stop everything whenever an employee wants to see him.

(True/False)
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The use of _____ involves threats and/or punishment to influence compliance.

(Short Answer)
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The ingratiation tactic attempts to arouse people's enthusiasm through internalization to meet the objective.

(True/False)
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Do you agree with the saying, "It's not what you know, it's who you know that is important"? Is it ethical to use connection power to get jobs and other things?

(Short Answer)
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"Did you finish the task I assigned to you yesterday?" Which of the following parties is being addressed in this statement?

(Multiple Choice)
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_____ power is essential to people who have to work with people from other departments and organizations.

(Short Answer)
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_____ is the sharing of workspace and equipment.

(Multiple Choice)
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"Nora wants me to proofread the article and send it out by eleven." Which of the following parties is being referred to in this statement?

(Multiple Choice)
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