Question 1

Overcontrol is most problematic in areas dealing with ____ resources.

Accepted Answer

A) financial 
B) physical 
C) human 
D) information 
E) international 
A) financial 
B) physical 
C) human 
D) information 
E) international

Question 2

Tasking a subordinate who does not complain about work instead of a subordinate who complains all the time,can hurt control by ____________________.

Accepted Answer

rewarding

Question 3

When Boeing bought the aviation parts and services company Aviall,it stated that it expected to have no initial change in earnings and the following year a modest gain.It was

Accepted Answer

A) attempting to control its external environment. 
B) attempting to be timely with its controls. 
C) integrating planning with control. 
D) relying on bureaucratic controls. 
E) None of these choices 
A) attempting to control its external environment. 
B) attempting to be timely with its controls. 
C) integrating planning with control. 
D) relying on bureaucratic controls. 
E) None of these choices

Question 4

A(n)____ is a financial statement that lists all of the organization's assets and liabilities at a given point in time.

Accepted Answer

A) balance sheet 
B) revenue statement 
C) income statement 
D) financial plan 
E) capital expenditures budget 
A) balance sheet 
B) revenue statement 
C) income statement 
D) financial plan 
E) capital expenditures budget

Question 5

____ control is an approach to organizational control characterized by informal and organic structural arrangements.

Accepted Answer

A) Decentralized 
B) Organic 
C) Mechanistic 
D) Bureaucratic 
E) Laissez-faire 
A) Decentralized 
B) Organic 
C) Mechanistic 
D) Bureaucratic 
E) Laissez-faire

Question 6

The ____ budgets are organizational budgets that outline quantities of product/service to be produced and what resources will be used.

Accepted Answer

A) operating 
B) capital expenditure 
C) revenue 
D) cash-flow 
E) nonmonetary 
A) operating 
B) capital expenditure 
C) revenue 
D) cash-flow 
E) nonmonetary

Question 7

Businesses that use H-form or M-form organizational design may have several ____ who are responsible for helping line managers with their control functions,for coordinating the organization's overall control system,and for gathering and assimilating relevant information.

Accepted Answer

A) ombudsmen 
B) facilitators 
C) change agents 
D) controllers 
E) control champions 
A) ombudsmen 
B) facilitators 
C) change agents 
D) controllers 
E) control champions

Question 8

Operations controls monitor input,transformation,and output.

Accepted Answer

A) True 
 B)False

Question 9

____________________ control is concerned with how elements of the organization's structure are serving their intended purpose.

Accepted Answer

The answer of ____________________ control is concerned with how elements...

Question 10

Control provides an organization with a mechanism for adjusting its course if performance falls outside of acceptable boundaries.

Accepted Answer

A) True 
 B)False

Question 11

As much as possible,standards established for control purposes should reflect the goals of the organization.

Accepted Answer

A) True 
 B)False

Question 12

Many contemporary organizations do not allow managers to participate in the budget process.

Accepted Answer

A) True 
 B)False

Question 13

Internal audits are not as effective as external audits.

Accepted Answer

A) True 
 B)False

Question 14

Financial resource controls are interrelated with the control of all other organizational resources.

Accepted Answer

A) True 
 B)False

Question 15

Briefly describe the strengths and weaknesses of budgeting.

Accepted Answer

Budgeting has several strengths, includi

Question 16

Which of the following is NOT one of the characteristics of an effective control system?

Accepted Answer

A) Developed and implemented by top management 
B) Flexibility 
C) Integrated with planning 
D) Developed with accurate input 
E) Timeliness 
A) Developed and implemented by top management 
B) Flexibility 
C) Integrated with planning 
D) Developed with accurate input 
E) Timeliness

Question 17

The ____ at McDonald's fast-food restaurants is to fill each order within 90 seconds and to have no customer wait longer than 3.5 minutes.

Accepted Answer

A) structural goal 
B) physical resource control 
C) financial control 
D) corrective strategy 
E) control standard 
A) structural goal 
B) physical resource control 
C) financial control 
D) corrective strategy 
E) control standard

Question 18

According to the text,what are the two broad schemes by which controls can be classified?

Accepted Answer

A) Level and cost 
B) Cost and focus 
C) Area and level 
D) Level and complexity 
E) Complexity and focus 
A) Level and cost 
B) Cost and focus 
C) Area and level 
D) Level and complexity 
E) Complexity and focus

Question 19

Controls applied to screen employees before they are hired are called ____________________ controls.

Accepted Answer

The answer of Controls applied to screen employees before they...

Question 20

Internal audits examine the efficiency and appropriateness of financial and accounting procedures.

Accepted Answer

A) True 
 B)False

Exam 20: Basic Elements of Control

Overcontrol is most problematic in areas dealing with ____ resources.

Tasking a subordinate who does not complain about work instead of a subordinate who complains all the time,can hurt control by ____________________.

When Boeing bought the aviation parts and services company Aviall,it stated that it expected to have no initial change in earnings and the following year a modest gain.It was

A(n)____ is a financial statement that lists all of the organization's assets and liabilities at a given point in time.

____ control is an approach to organizational control characterized by informal and organic structural arrangements.

The ____ budgets are organizational budgets that outline quantities of product/service to be produced and what resources will be used.

Businesses that use H-form or M-form organizational design may have several ____ who are responsible for helping line managers with their control functions,for coordinating the organization's overall control system,and for gathering and assimilating relevant information.

Operations controls monitor input,transformation,and output.

____________________ control is concerned with how elements of the organization's structure are serving their intended purpose.

Control provides an organization with a mechanism for adjusting its course if performance falls outside of acceptable boundaries.

As much as possible,standards established for control purposes should reflect the goals of the organization.

Many contemporary organizations do not allow managers to participate in the budget process.

Internal audits are not as effective as external audits.

Financial resource controls are interrelated with the control of all other organizational resources.

Briefly describe the strengths and weaknesses of budgeting.

Which of the following is NOT one of the characteristics of an effective control system?

The ____ at McDonald's fast-food restaurants is to fill each order within 90 seconds and to have no customer wait longer than 3.5 minutes.

According to the text,what are the two broad schemes by which controls can be classified?

Controls applied to screen employees before they are hired are called ____________________ controls.

Internal audits examine the efficiency and appropriateness of financial and accounting procedures.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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