Question 1

Conscientiousness refers to the extent that people are sensitive,flexible,creative,and curious.

Accepted Answer

A) True 
 B)False

Question 2

People who have high ethical sensitivity:

Accepted Answer

A)  are always more ethical than people with a moderate or low level of ethical sensitivity. 
B)  tend to have higher empathy. 
C)  tend to have more information about the specific situation. 
D)  All of the answers are correct. 
E)  tend to have higher empathy and tend to have more information about the specific situation. 
A)  are always more ethical than people with a moderate or low level of ethical sensitivity. 
B)  tend to have higher empathy. 
C)  tend to have more information about the specific situation. 
D)  All of the answers are correct. 
E)  tend to have higher empathy and tend to have more information about the specific situation.

Question 3

Which of the following ensures that job incumbents have appropriate aptitudes to perform the job?

Accepted Answer

A)  Hire applicants with appropriate aptitudes to begin with. 
B)  Train employees so they develop appropriate aptitudes. 
C)  Motivate employees to have appropriate aptitudes. 
D)  Provide resources that allow employees to perform their jobs. 
E)  Educate incumbents so they can learn appropriate attitudes. 
A)  Hire applicants with appropriate aptitudes to begin with. 
B)  Train employees so they develop appropriate aptitudes. 
C)  Motivate employees to have appropriate aptitudes. 
D)  Provide resources that allow employees to perform their jobs. 
E)  Educate incumbents so they can learn appropriate attitudes.

Question 4

The relatively stable pattern of behaviours and consistent internal states that explain a person's behavioural tendencies refers to

Accepted Answer

A)  personality. 
B)  values. 
C)  motivation. 
D)  locus of control. 
E)  job satisfaction. 
A)  personality. 
B)  values. 
C)  motivation. 
D)  locus of control. 
E)  job satisfaction.

Question 5

Sabotage,threatening harm,and insulting others represent:

Accepted Answer

A)  three forms of counterproductive work behaviours. 
B)  the most common forms of organizational citizenship. 
C)  three dimensions of Schwartz's values model. 
D)  evidence of people with an introverted personality. 
E)  behaviours that are no longer found in organizations. 
A)  three forms of counterproductive work behaviours. 
B)  the most common forms of organizational citizenship. 
C)  three dimensions of Schwartz's values model. 
D)  evidence of people with an introverted personality. 
E)  behaviours that are no longer found in organizations.

Question 6

Our habitual behaviours tend to be consistent with our values,but our everyday conscious decisions and actions apply our values much less consistently.

Accepted Answer

A) True 
 B)False

Question 7

Organizational citizenship behaviours are usually described clearly in job descriptions.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following represents values that determine whether actions are right or wrong and outcomes are good or bad?

Accepted Answer

A)  Conscientiousness 
B)  Sensing 
C)  Moral intensity 
D)  Self-monitoring 
E)  Ethics 
A)  Conscientiousness 
B)  Sensing 
C)  Moral intensity 
D)  Self-monitoring 
E)  Ethics

Question 9

Which of the following cultures has/have the strongest preference for patriarchal authority?

Accepted Answer

A)  Anglophone Canadians 
B)  Francophone Canadians 
C)  Americans 
D)  All of the answers are correct. 
E)  Both "A" and "B." 
A)  Anglophone Canadians 
B)  Francophone Canadians 
C)  Americans 
D)  All of the answers are correct. 
E)  Both "A" and "B."

Question 10

Moral intensity is higher when:

Accepted Answer

A)  the issue produces good decisions but not bad decisions. 
B)  the decision has little or no effect on other people. 
C)  the decision maker is neutral and far removed from the issue or its consequences. 
D)  All of the answers are correct. 
E)  None of the answers apply. 
A)  the issue produces good decisions but not bad decisions. 
B)  the decision has little or no effect on other people. 
C)  the decision maker is neutral and far removed from the issue or its consequences. 
D)  All of the answers are correct. 
E)  None of the answers apply.

Question 11

Ethics is most closely related to:

Accepted Answer

A)  values. 
B)  locus of control. 
C)  the Myers-Briggs type Indicator. 
D)  personality. 
E)  ability. 
A)  values. 
B)  locus of control. 
C)  the Myers-Briggs type Indicator. 
D)  personality. 
E)  ability.

Question 12

Motowa is a new employee who comes from a culture that values respect for people in higher positions and values the wellbeing of others more than goal achievement.Motowa's culture would have:

Accepted Answer

A)  a high power distance and nurturing orientation. 
B)  high collectivism and short-term orientation. 
C)  low uncertainty avoidance and high individualism. 
D)  low power distance and strong nurturing orientation. 
E)  None of the answers apply. 
A)  a high power distance and nurturing orientation. 
B)  high collectivism and short-term orientation. 
C)  low uncertainty avoidance and high individualism. 
D)  low power distance and strong nurturing orientation. 
E)  None of the answers apply.

Question 13

It is sometimes difficult to apply the individual rights principle of ethical decision making because one individual's rights may conflict with another.

Accepted Answer

A) True 
 B)False

Question 14

Store #34 of CDA Hardware Associates has had below average sales over the past few years.As head of franchise operations,you are concerned with the continued low sales volume.The store manager wants you to diagnose the problem and recommend possible causes.Use the MARS model of individual behaviour and performance to provide four different types of reasons why employees at Store #34 might be performing below average.Provide one example for each type of explanation.

Accepted Answer

Students should answer this question by

Question 15

Explain why you agree or disagree with the following statement: Hiring and keeping talented employees is the most important task for managers.

Accepted Answer

a)Task performance,organizational citize

Question 16

Aptitudes,skills,and competencies all fall under which of the following concepts?

Accepted Answer

A)  Motivation 
B)  Personality 
C)  Values 
D)  Ethics 
E)  Ability 
A)  Motivation 
B)  Personality 
C)  Values 
D)  Ethics 
E)  Ability

Question 17

Which of the following countries generally has high achievement orientation values?

Accepted Answer

A)  Canada 
B)  Russia 
C)  Japan 
D)  Sweden 
E)  The Netherlands 
A)  Canada 
B)  Russia 
C)  Japan 
D)  Sweden 
E)  The Netherlands

Question 18

Which of the following statements about cross-cultural values is TRUE?

Accepted Answer

A)  People with a high achievement-orientation emphasize relationships and the well-being of others. 
B)  People with high individualism can have any level (high or low) of collectivism. 
C)  People with high power distance value independence and personal uniqueness 
D)  People with low uncertainty avoidance must also have high power distance. 
E)  People in almost all cultures have high uncertainty avoidance. 
A)  People with a high achievement-orientation emphasize relationships and the well-being of others. 
B)  People with high individualism can have any level (high or low) of collectivism. 
C)  People with high power distance value independence and personal uniqueness 
D)  People with low uncertainty avoidance must also have high power distance. 
E)  People in almost all cultures have high uncertainty avoidance.

Question 19

All of these factors directly influence an employee's voluntary behaviour and performance EXCEPT:

Accepted Answer

A)  motivation. 
B)  role perceptions. 
C)  situational factors. 
D)  moral intensity. 
E)  ability. 
A)  motivation. 
B)  role perceptions. 
C)  situational factors. 
D)  moral intensity. 
E)  ability.

Question 20

Evidence regarding the effectiveness of the Myers-Briggs Type Indicator (MBTI)and Jung's psychological types is inconclusive.

Accepted Answer

A) True 
 B)False

Conscientiousness refers to the extent that people are sensitive,flexible,creative,and curious.

People who have high ethical sensitivity:

Which of the following ensures that job incumbents have appropriate aptitudes to perform the job?

The relatively stable pattern of behaviours and consistent internal states that explain a person's behavioural tendencies refers to

Sabotage,threatening harm,and insulting others represent:

Our habitual behaviours tend to be consistent with our values,but our everyday conscious decisions and actions apply our values much less consistently.

Organizational citizenship behaviours are usually described clearly in job descriptions.

Which of the following represents values that determine whether actions are right or wrong and outcomes are good or bad?

Which of the following cultures has/have the strongest preference for patriarchal authority?

Moral intensity is higher when:

Ethics is most closely related to:

Motowa is a new employee who comes from a culture that values respect for people in higher positions and values the wellbeing of others more than goal achievement.Motowa's culture would have:

It is sometimes difficult to apply the individual rights principle of ethical decision making because one individual's rights may conflict with another.

Explain why you agree or disagree with the following statement: Hiring and keeping talented employees is the most important task for managers.

Aptitudes,skills,and competencies all fall under which of the following concepts?

Which of the following countries generally has high achievement orientation values?

Which of the following statements about cross-cultural values is TRUE?

All of these factors directly influence an employee's voluntary behaviour and performance EXCEPT:

Evidence regarding the effectiveness of the Myers-Briggs Type Indicator (MBTI)and Jung's psychological types is inconclusive.

Introduction to the Field of Organizational Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 2: Individual Behaviour, Personality, and Values

Conscientiousness refers to the extent that people are sensitive,flexible,creative,and curious.

People who have high ethical sensitivity:

Which of the following ensures that job incumbents have appropriate aptitudes to perform the job?

The relatively stable pattern of behaviours and consistent internal states that explain a person's behavioural tendencies refers to

Sabotage,threatening harm,and insulting others represent:

Our habitual behaviours tend to be consistent with our values,but our everyday conscious decisions and actions apply our values much less consistently.

Organizational citizenship behaviours are usually described clearly in job descriptions.

Which of the following represents values that determine whether actions are right or wrong and outcomes are good or bad?

Which of the following cultures has/have the strongest preference for patriarchal authority?

Moral intensity is higher when:

Ethics is most closely related to:

Motowa is a new employee who comes from a culture that values respect for people in higher positions and values the wellbeing of others more than goal achievement.Motowa's culture would have:

It is sometimes difficult to apply the individual rights principle of ethical decision making because one individual's rights may conflict with another.

Explain why you agree or disagree with the following statement: Hiring and keeping talented employees is the most important task for managers.

Aptitudes,skills,and competencies all fall under which of the following concepts?

Which of the following countries generally has high achievement orientation values?

Which of the following statements about cross-cultural values is TRUE?

All of these factors directly influence an employee's voluntary behaviour and performance EXCEPT:

Evidence regarding the effectiveness of the Myers-Briggs Type Indicator (MBTI)and Jung's psychological types is inconclusive.

Introduction to the Field of Organizational Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters