Question 1

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour.

Accepted Answer

A) True 
 B)False  False

Question 2

According to equity theory,feelings of inequity can be reduced by all of the following EXCEPT:

Accepted Answer

A)  disassociating inputs from outcomes 
B)  changing the comparison other 
C)  leaving the field 
D)  cognitively distorting inputs and outcomes 
E)  actually altering inputs or outcomes 
A)  disassociating inputs from outcomes 
B)  changing the comparison other 
C)  leaving the field 
D)  cognitively distorting inputs and outcomes 
E)  actually altering inputs or outcomes A

Question 3

With respect to procedural justice,the "value-expressive" function which "voice" provides refers to:

Accepted Answer

A)  the feeling employees get when they feel valued at work. 
B)  the way employees feel after voicing their opinions. 
C)  the cathartic benefits of shouting at each other. 
D)  the sense of pride employees derive when they are eloquent during presentations. 
E)  None of the answers are correct. 
A)  the feeling employees get when they feel valued at work. 
B)  the way employees feel after voicing their opinions. 
C)  the cathartic benefits of shouting at each other. 
D)  the sense of pride employees derive when they are eloquent during presentations. 
E)  None of the answers are correct. B

Question 4

Employees who believe that accomplishing a particular task will almost certainly result in a day off with pay would have:

Accepted Answer

A)  an E-to-P expectancy above 100. 
B)  a P-to-O expectancy close to 1:0. 
C)  an outcome valence above 0:0. 
D)  an E-to-P expectancy close to minus 100. 
E)  a P-to-O expectancy close to 100. 
A)  an E-to-P expectancy above 100. 
B)  a P-to-O expectancy close to 1:0. 
C)  an outcome valence above 0:0. 
D)  an E-to-P expectancy close to minus 100. 
E)  a P-to-O expectancy close to 100.

Question 5

Which drive in four-drive theory is reactive rather than proactive?

Accepted Answer

A)  Drive to acquire 
B)  Drive to learn 
C)  Drive to defend 
D)  Drive to bond 
E)  Drive for power 
A)  Drive to acquire 
B)  Drive to learn 
C)  Drive to defend 
D)  Drive to bond 
E)  Drive for power

Question 6

One feature of Maslow's needs hierarchy theory that continues to have support is that:

Accepted Answer

A)  everyone has the same needs hierarchy. 
B)  no one ever experiences self-actualization. 
C)  motivation is caused by the environment, not by internal thoughts or emotions. 
D)  we should build positive qualities and perspectives within individuals and institutions as opposed to focussing on trying to fix what might be wrong with them. 
E)  everyone compares themselves to other people when determining what is fair. 
A)  everyone has the same needs hierarchy. 
B)  no one ever experiences self-actualization. 
C)  motivation is caused by the environment, not by internal thoughts or emotions. 
D)  we should build positive qualities and perspectives within individuals and institutions as opposed to focussing on trying to fix what might be wrong with them. 
E)  everyone compares themselves to other people when determining what is fair.

Question 7

One problem with behaviour modification programs is that some employees view the variable ratio schedule of reinforcement as a form of gambling,like a lottery.

Accepted Answer

A) True 
 B)False

Question 8

If supervisors are able to observe only a small portion of an employee's behaviour and performance,then they should:

Accepted Answer

A)  evaluate several employees and average their performance results. 
B)  evaluate the employee's performance based on their personal observations. 
C)  consider using 360-degree feedback for that employee. 
D)  infer job performance on unobserved tasks from the person's performance on observed tasks. 
E)  None of the answers apply. 
A)  evaluate several employees and average their performance results. 
B)  evaluate the employee's performance based on their personal observations. 
C)  consider using 360-degree feedback for that employee. 
D)  infer job performance on unobserved tasks from the person's performance on observed tasks. 
E)  None of the answers apply.

Question 9

Employees change their comparison other:

Accepted Answer

A)  never; people do not change their comparison other. 
B)  every three or four months. 
C)  only when they feel overpaid. 
D)  as the main way to alter their inputs. 
E)  as a means of reducing feelings of inequity. 
A)  never; people do not change their comparison other. 
B)  every three or four months. 
C)  only when they feel overpaid. 
D)  as the main way to alter their inputs. 
E)  as a means of reducing feelings of inequity.

Question 10

The definition of employee engagement is still in debate.

Accepted Answer

A) True 
 B)False

Question 11

Which theory most explicitly relies on emotions to explain employee motivation?

Accepted Answer

A)  Four-drive theory 
B)  Maslow's needs hierarchy 
C)  Goal setting theory 
D)  McClelland's learned needs theory 
E)  Expectancy theory 
A)  Four-drive theory 
B)  Maslow's needs hierarchy 
C)  Goal setting theory 
D)  McClelland's learned needs theory 
E)  Expectancy theory

Question 12

One way to increase a person's P-to-O expectancy is to measure his or her job performance more accurately.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following translates the organizations' vision and mission into specific,measurable performance goals related to financial,customer,internal,and learning/growth processes?

Accepted Answer

A)  Profit sharing plans. 
B)  Strategic report cards. 
C)  Point-factor reports 
D)  Balanced scorecard 
E)  All of the answers are correct. 
A)  Profit sharing plans. 
B)  Strategic report cards. 
C)  Point-factor reports 
D)  Balanced scorecard 
E)  All of the answers are correct.

Question 14

According to learned needs theory,people with a high personalized need for power enjoy power for its own sake and use it to advance their career rather than to benefit others.

Accepted Answer

A) True 
 B)False

Question 15

McClelland's learned needs theory does NOT include which of these needs?

Accepted Answer

A)  Safety need 
B)  Achievement need 
C)  Socialized power need 
D)  Personalized power need 
E)  Affiliation need 
A)  Safety need 
B)  Achievement need 
C)  Socialized power need 
D)  Personalized power need 
E)  Affiliation need

Question 16

Susan and Courtney have been in the same job for about the same length of time and perform very similar tasks.Susan's bonus for her performance over the past year was higher than Courtney's bonus.Susan believes that Courtney's job performance was lower than her job performance.Based on this information:

Accepted Answer

A)  Susan would definitely have feelings of underreward inequity. 
B)  Susan would definitely have feelings of overreward inequity. 
C)  Susan would definitely feel that she is rewarded equitably. 
D)  Susan would never have Courtney as a comparison other. 
E)  we cannot determine Susan's feelings of equity or inequity. 
A)  Susan would definitely have feelings of underreward inequity. 
B)  Susan would definitely have feelings of overreward inequity. 
C)  Susan would definitely feel that she is rewarded equitably. 
D)  Susan would never have Courtney as a comparison other. 
E)  we cannot determine Susan's feelings of equity or inequity.

Question 17

According to expectancy theory,linking valued rewards to higher job performance mainly increases motivation by:

Accepted Answer

A)  strengthening the E-to-P expectancy. 
B)  increasing the valence of a $1,000 bonus. 
C)  weakening the E-to-P expectancy. 
D)  strengthening both the E-to-P and P-to-O expectancies. 
E)  strengthening the P-to-O expectancy. 
A)  strengthening the E-to-P expectancy. 
B)  increasing the valence of a $1,000 bonus. 
C)  weakening the E-to-P expectancy. 
D)  strengthening both the E-to-P and P-to-O expectancies. 
E)  strengthening the P-to-O expectancy.

Question 18

People with __________ are more effective in many jobs requiring social interaction,but they tend to be less effective at allocating scarce resources.

Accepted Answer

A)  High nAch 
B)  Low nPow 
C)  High nPow 
D)  Low nAff 
E)  High nAff 
A)  High nAch 
B)  Low nPow 
C)  High nPow 
D)  Low nAff 
E)  High nAff

Question 19

Four-drive theory states that people have a hierarchy of needs that they progress through as lower level needs are fulfilled.

Accepted Answer

A) True 
 B)False

Question 20

The distributive justice principle states that everyone should receive the same rewards in life.

Accepted Answer

A) True 
 B)False

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour.

According to equity theory,feelings of inequity can be reduced by all of the following EXCEPT:

With respect to procedural justice,the "value-expressive" function which "voice" provides refers to:

Employees who believe that accomplishing a particular task will almost certainly result in a day off with pay would have:

Which drive in four-drive theory is reactive rather than proactive?

One feature of Maslow's needs hierarchy theory that continues to have support is that:

One problem with behaviour modification programs is that some employees view the variable ratio schedule of reinforcement as a form of gambling,like a lottery.

If supervisors are able to observe only a small portion of an employee's behaviour and performance,then they should:

Employees change their comparison other:

The definition of employee engagement is still in debate.

Which theory most explicitly relies on emotions to explain employee motivation?

One way to increase a person's P-to-O expectancy is to measure his or her job performance more accurately.

Which of the following translates the organizations' vision and mission into specific,measurable performance goals related to financial,customer,internal,and learning/growth processes?

According to learned needs theory,people with a high personalized need for power enjoy power for its own sake and use it to advance their career rather than to benefit others.

McClelland's learned needs theory does NOT include which of these needs?

According to expectancy theory,linking valued rewards to higher job performance mainly increases motivation by:

People with __________ are more effective in many jobs requiring social interaction,but they tend to be less effective at allocating scarce resources.

Four-drive theory states that people have a hierarchy of needs that they progress through as lower level needs are fulfilled.

The distributive justice principle states that everyone should receive the same rewards in life.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 5: Foundations of Employee Motivation

Negative reinforcement occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour.

According to equity theory,feelings of inequity can be reduced by all of the following EXCEPT:

With respect to procedural justice,the "value-expressive" function which "voice" provides refers to:

Employees who believe that accomplishing a particular task will almost certainly result in a day off with pay would have:

Which drive in four-drive theory is reactive rather than proactive?

One feature of Maslow's needs hierarchy theory that continues to have support is that:

One problem with behaviour modification programs is that some employees view the variable ratio schedule of reinforcement as a form of gambling,like a lottery.

If supervisors are able to observe only a small portion of an employee's behaviour and performance,then they should:

Employees change their comparison other:

The definition of employee engagement is still in debate.

Which theory most explicitly relies on emotions to explain employee motivation?

One way to increase a person's P-to-O expectancy is to measure his or her job performance more accurately.

Which of the following translates the organizations' vision and mission into specific,measurable performance goals related to financial,customer,internal,and learning/growth processes?

According to learned needs theory,people with a high personalized need for power enjoy power for its own sake and use it to advance their career rather than to benefit others.

McClelland's learned needs theory does NOT include which of these needs?

According to expectancy theory,linking valued rewards to higher job performance mainly increases motivation by:

People with __________ are more effective in many jobs requiring social interaction,but they tend to be less effective at allocating scarce resources.

Four-drive theory states that people have a hierarchy of needs that they progress through as lower level needs are fulfilled.

The distributive justice principle states that everyone should receive the same rewards in life.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters