Exam 5: Foundations of Employee Motivation

Jack Smith and Sam Clemens are neighbours who work as purchasing managers in different companies in the petrochemical industry.During one neighbourly discussion,Jack learned that Sam's salary was nearly 15 per cent higher than his even though their job duties were similar.Other than this difference,both received similar benefits and seemed to enjoy their jobs and colleagues.Jack was upset about Sam's higher salary,although he hid his emotions from Sam.(After all,it wasn't Sam's fault that they received different salary levels.)Jack was frustrated not only because Sam received a significantly higher salary,but also because Jack was certain that he worked longer hours and was more productive than Sam.Use the equity theory model to explain Jack's frustration.

If individuals are unable to satisfy a particular need,Maslow's needs hierarchy theory states that they:

The A-B-C model of behaviour modification helps us to:

Four-drive theory states that the four drives:

Which of the following needs is NOT explicitly stated in Maslow's needs hierarchy theory?

Abraham Maslow was the first to recognize that human thoughts play a role in motivation.

After completing a difficult assignment,you reward your accomplishment by playing a game on your computer.This reward is part of which of the following organizational behaviour concepts?

Behaviour modification has been very effective in some settings,but also has several limitations.Describe two limitations of behaviour modification and give an example of each.

Goal setting influences employee behaviour and performance mainly by improving:

Four-drive theory recommends:

Effective feedback is all of the following EXCEPT:

Punishment is the same negative reinforcement.

To determine the fairness of pay or other outcomes,people usually apply:

Big Box Construction Company has received warnings from government safety inspectors that employees at some of its construction sites are not wearing the required safety helmets and noise-protection equipment.The company could lose these contracts if safety practices are not maintained.The company has warned employees that they could be fired if they don't wear the safety gear,but this has had little effect.Describe an A-B-C analysis for this situation and provide two types of behaviour modification interventions that might change employee behaviour in this situation.

In expectancy theory,the performance-to-outcome expectancy represents the anticipated satisfaction or dissatisfaction that an individual places on an outcome.

Needs are defined as goal-oriented forces that people experience.

The optimal level of goal difficulty occurs where the goal has more than a low level but less than a moderate level of goal difficulty.

The distributive justice rule applies the concept of:

Feedback from social sources is generally better than from non-social sources when:

Which of the following provides feedback from a full circle of people around the employee?