Question 1

In Maslow's needs hierarchy,the bottom four levels are collectively known as ___________ needs,whereas self-actualization is called a ______________ need.

Accepted Answer

A)  belongingness; infinite 
B)  fictitious; factual 
C)  primary; secondary 
D)  subordinate; superordinate 
E)  None of the above. 
A)  belongingness; infinite 
B)  fictitious; factual 
C)  primary; secondary 
D)  subordinate; superordinate 
E)  None of the above.

Question 2

In four-drive theory,the drive to bond does not produce any emotional markers.

Accepted Answer

A) True 
 B)False

Question 3

The two types of need for power in learned needs theory are:

Accepted Answer

A)  personalized and socialized. 
B)  individual and team. 
C)  corporate and political. 
D)  high and low. 
E)  monetary and non-monetary. 
A)  personalized and socialized. 
B)  individual and team. 
C)  corporate and political. 
D)  high and low. 
E)  monetary and non-monetary.

Question 4

Goal setting tends to be more effective when the goals are specific rather than general.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements about expectancy theory is FALSE?

Accepted Answer

A)  Expectancy theory is a drive-based theory of motivation. 
B)  Expectancy theory has been applied to a wide variety of studies. 
C)  The process of employee motivation is explained reasonably well by expectancy theory. 
D)  One way to increase the P-to-O expectancy in the expectancy theory model is to accurately measure job performance. 
E)  Expectancy theory has three main components relating to effort, performance and performance outcomes. 
A)  Expectancy theory is a drive-based theory of motivation. 
B)  Expectancy theory has been applied to a wide variety of studies. 
C)  The process of employee motivation is explained reasonably well by expectancy theory. 
D)  One way to increase the P-to-O expectancy in the expectancy theory model is to accurately measure job performance. 
E)  Expectancy theory has three main components relating to effort, performance and performance outcomes.

Question 6

Employees who receive a fixed amount of pay each week and who feel underrewarded are likely to:

Accepted Answer

A)  reduce their work effort. 
B)  increase their work effort. 
C)  change their perceptions, thinking that they work harder than they really do. 
D)  encourage the comparison other to reduce his or her work effort. 
E)  None of the answers apply. 
A)  reduce their work effort. 
B)  increase their work effort. 
C)  change their perceptions, thinking that they work harder than they really do. 
D)  encourage the comparison other to reduce his or her work effort. 
E)  None of the answers apply.

Question 7

An individual's perceived probability that a particular level of effort will result in a particular level of performance refers to the:

Accepted Answer

A)  E-to-P need. 
B)  EP-to-PO outcome. 
C)  E-to-V expectancy. 
D)  E-to-P expectancy. 
E)  EV-to-PE outcome. 
A)  E-to-P need. 
B)  EP-to-PO outcome. 
C)  E-to-V expectancy. 
D)  E-to-P expectancy. 
E)  EV-to-PE outcome.

Question 8

Which theory explicitly includes the following concepts: acquire,bond,learn?

Accepted Answer

A)  Goal setting theory 
B)  Four-drive theory 
C)  Maslow's needs hierarchy 
D)  McClelland's learned needs theory 
E)  Expectancy theory 
A)  Goal setting theory 
B)  Four-drive theory 
C)  Maslow's needs hierarchy 
D)  McClelland's learned needs theory 
E)  Expectancy theory

Question 9

Commonly mentioned influences on employee engagement include:

Accepted Answer

A)  rate of pay. 
B)  appealing company mission statement. 
C)  organizational justice. 
D)  work/life balance. 
E)  All of the above. 
A)  rate of pay. 
B)  appealing company mission statement. 
C)  organizational justice. 
D)  work/life balance. 
E)  All of the above.

Question 10

A British food company reduced absenteeism by giving employees with perfect attendance two chances (through a lottery)to win $500.This is an example of:

Accepted Answer

A)  tacit knowledge. 
B)  behaviour modelling. 
C)  social learning. 
D)  a variable ratio schedule of reinforcement. 
E)  behaviour modification and a variable ratio schedule of reinforcement. 
A)  tacit knowledge. 
B)  behaviour modelling. 
C)  social learning. 
D)  a variable ratio schedule of reinforcement. 
E)  behaviour modification and a variable ratio schedule of reinforcement.

Question 11

Which of the following is an example of punishment?

Accepted Answer

A)  The organization takes away some of your pay cheque to cover the cost of a machine that you carelessly broke. 
B)  Your boss doesn't say anything after you have the highest sales of the month. 
C)  Your boss stops complaining about your late arrival at work after you arrive early for several weeks. 
D)  After signing a contract with an important client, the company announces its appreciation of your work. 
E)  The organization takes away some of your pay cheque to cover the cost of a machine that you carelessly broke and your boss stops complaining about your late arrival at work after you arrive early for several weeks. 
A)  The organization takes away some of your pay cheque to cover the cost of a machine that you carelessly broke. 
B)  Your boss doesn't say anything after you have the highest sales of the month. 
C)  Your boss stops complaining about your late arrival at work after you arrive early for several weeks. 
D)  After signing a contract with an important client, the company announces its appreciation of your work. 
E)  The organization takes away some of your pay cheque to cover the cost of a machine that you carelessly broke and your boss stops complaining about your late arrival at work after you arrive early for several weeks.

Question 12

Maslow's needs hierarchy theory discusses all of the following concepts EXCEPT:

Accepted Answer

A)  physiological needs. 
B)  belongingness/love. 
C)  drive to acquire. 
D)  self-actualization. 
E)  safety needs. 
A)  physiological needs. 
B)  belongingness/love. 
C)  drive to acquire. 
D)  self-actualization. 
E)  safety needs.

Question 13

People with a high need for affiliation:

Accepted Answer

A)  want to form positive relationships with others. 
B)  try to project a favourable image of themselves. 
C)  try to smooth out conflicts that occur in meetings and other social settings. 
D)  tend to work well in coordinating roles. 
E)  All of the answers are correct. 
A)  want to form positive relationships with others. 
B)  try to project a favourable image of themselves. 
C)  try to smooth out conflicts that occur in meetings and other social settings. 
D)  tend to work well in coordinating roles. 
E)  All of the answers are correct.

Question 14

The main practical implication of four-drive theory is that:

Accepted Answer

A)  companies should ensure everyone fulfills their social needs before status needs. 
B)  companies should avoid offering rewards with a high valence. 
C)  people experience a sense of fairness in the process, not just the outcomes. 
D)  companies should provide a balanced opportunity for employees to acquire, bond, learn, and defend. 
E)  employees should receive 360-degree feedback rather than just from their supervisor. 
A)  companies should ensure everyone fulfills their social needs before status needs. 
B)  companies should avoid offering rewards with a high valence. 
C)  people experience a sense of fairness in the process, not just the outcomes. 
D)  companies should provide a balanced opportunity for employees to acquire, bond, learn, and defend. 
E)  employees should receive 360-degree feedback rather than just from their supervisor.

Question 15

ABC Corp.introduced a training program that ensured everyone had the required knowledge and skills to perform the work.The company also brought in a performance-based reward system that accurately identified employees who performed better than others.According to expectancy theory,these practices improve employee motivation by:

Accepted Answer

A)  increasing employee needs. 
B)  reducing feelings of inequity. 
C)  improving E-to-P expectancies. 
D)  improving P-to-O expectancies. 
E)  improving E-to-P expectancies and improving P-to-O expectancies. 
A)  increasing employee needs. 
B)  reducing feelings of inequity. 
C)  improving E-to-P expectancies. 
D)  improving P-to-O expectancies. 
E)  improving E-to-P expectancies and improving P-to-O expectancies.

Question 16

If you praise an employee every time after he or she has performed the job well,then extinction of the desired behaviours is less likely to occur after you stop giving any more praise.

Accepted Answer

A) True 
 B)False

Question 17

Four-drive theory is one of the few theories of motivation that recognizes the central role of human emotions in the motivation process.Explain how four-drive theory applies emotions to employee motivation.

Accepted Answer

Four-drive theory recognizes that we per

Question 18

Effective feedback:

Accepted Answer

A)  is general enough that it applies to any employee. 
B)  is provided only through social sources. 
C)  is provided no more frequently than once every three months. 
D)  All of the answers are correct. 
E)  None of the answers apply. 
A)  is general enough that it applies to any employee. 
B)  is provided only through social sources. 
C)  is provided no more frequently than once every three months. 
D)  All of the answers are correct. 
E)  None of the answers apply.

Question 19

Self-reinforcement is a component of:

Accepted Answer

A)  social cognitive theory. 
B)  behaviour modification. 
C)  Johari Window. 
D)  attribution theory. 
E)  None of the answers apply. 
A)  social cognitive theory. 
B)  behaviour modification. 
C)  Johari Window. 
D)  attribution theory. 
E)  None of the answers apply.

Question 20

One problem with equity theory is that it incorrectly assumes people are individualistic,rational,and selfish.

Accepted Answer

A) True 
 B)False

In Maslow's needs hierarchy,the bottom four levels are collectively known as _ needs,whereas self-actualization is called a ____ need.

In four-drive theory,the drive to bond does not produce any emotional markers.

The two types of need for power in learned needs theory are:

Goal setting tends to be more effective when the goals are specific rather than general.

Which of the following statements about expectancy theory is FALSE?

Employees who receive a fixed amount of pay each week and who feel underrewarded are likely to:

An individual's perceived probability that a particular level of effort will result in a particular level of performance refers to the:

Which theory explicitly includes the following concepts: acquire,bond,learn?

Commonly mentioned influences on employee engagement include:

A British food company reduced absenteeism by giving employees with perfect attendance two chances (through a lottery)to win $500.This is an example of:

Which of the following is an example of punishment?

Maslow's needs hierarchy theory discusses all of the following concepts EXCEPT:

People with a high need for affiliation:

The main practical implication of four-drive theory is that:

If you praise an employee every time after he or she has performed the job well,then extinction of the desired behaviours is less likely to occur after you stop giving any more praise.

Four-drive theory is one of the few theories of motivation that recognizes the central role of human emotions in the motivation process.Explain how four-drive theory applies emotions to employee motivation.

Effective feedback:

Self-reinforcement is a component of:

One problem with equity theory is that it incorrectly assumes people are individualistic,rational,and selfish.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 5: Foundations of Employee Motivation

In Maslow's needs hierarchy,the bottom four levels are collectively known as ___________ needs,whereas self-actualization is called a ______________ need.

In four-drive theory,the drive to bond does not produce any emotional markers.

The two types of need for power in learned needs theory are:

Goal setting tends to be more effective when the goals are specific rather than general.

Which of the following statements about expectancy theory is FALSE?

Employees who receive a fixed amount of pay each week and who feel underrewarded are likely to:

An individual's perceived probability that a particular level of effort will result in a particular level of performance refers to the:

Which theory explicitly includes the following concepts: acquire,bond,learn?

Commonly mentioned influences on employee engagement include:

A British food company reduced absenteeism by giving employees with perfect attendance two chances (through a lottery)to win $500.This is an example of:

Which of the following is an example of punishment?

Maslow's needs hierarchy theory discusses all of the following concepts EXCEPT:

People with a high need for affiliation:

The main practical implication of four-drive theory is that:

If you praise an employee every time after he or she has performed the job well,then extinction of the desired behaviours is less likely to occur after you stop giving any more praise.

Four-drive theory is one of the few theories of motivation that recognizes the central role of human emotions in the motivation process.Explain how four-drive theory applies emotions to employee motivation.

Effective feedback:

Self-reinforcement is a component of:

One problem with equity theory is that it incorrectly assumes people are individualistic,rational,and selfish.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

In Maslow's needs hierarchy,the bottom four levels are collectively known as _ needs,whereas self-actualization is called a ____ need.