Question 1

Companies can improve employee performance through situational factors by:

Accepted Answer

A)  asking employees about the things that motivate them. 
B)  testing employee skills and knowledge before they are hired. 
C)  providing training so employees learn the required competencies. 
D)  redesigning the job so employees are only given tasks within their capabilities. 
E)  asking employees to identify problems they experience with time and resources, then removing those obstacles to job performance. 
A)  asking employees about the things that motivate them. 
B)  testing employee skills and knowledge before they are hired. 
C)  providing training so employees learn the required competencies. 
D)  redesigning the job so employees are only given tasks within their capabilities. 
E)  asking employees to identify problems they experience with time and resources, then removing those obstacles to job performance.

Question 2

Schwartz's model organizes _____________ into ____________.

Accepted Answer

A)  personality traits; six dimensions. 
B)  values; a hierarchy. 
C)  needs; three statistical formulas 
D)  values; ten dimensions. 
E)  emotions; a time line. 
A)  personality traits; six dimensions. 
B)  values; a hierarchy. 
C)  needs; three statistical formulas 
D)  values; ten dimensions. 
E)  emotions; a time line.

Question 3

One way to increase the effect of values on behaviour is to make people mindful of their values.

Accepted Answer

A) True 
 B)False

Question 4

Organizations with First Nations founders and leaders tend to have high collectivism and low power distance values.

Accepted Answer

A) True 
 B)False

Question 5

Organizational citizenship refers to:

Accepted Answer

A)  the employee's right to vote for the company president. 
B)  employee behaviours that extend beyond normal job duties. 
C)  the organization's obligations to society. 
D)  the organization's attachment to a particular country rather than being a global entity. 
E)  the organization's obligations to society and the organization's attachment to a particular country rather than being a global entity 
A)  the employee's right to vote for the company president. 
B)  employee behaviours that extend beyond normal job duties. 
C)  the organization's obligations to society. 
D)  the organization's attachment to a particular country rather than being a global entity. 
E)  the organization's obligations to society and the organization's attachment to a particular country rather than being a global entity

Question 6

Which of these factors directly influences an employee's voluntary behaviour and performance?

Accepted Answer

A)  Motivation 
B)  Role perceptions 
C)  Uncertainty avoidance 
D)  All of the answers are correct. 
E)  Motivation and role perceptions 
A)  Motivation 
B)  Role perceptions 
C)  Uncertainty avoidance 
D)  All of the answers are correct. 
E)  Motivation and role perceptions

Question 7

One of the more persistent problems with values is that employees don't seem to apply them very consistently in their decisions and actions.Explain why this problem occurs and describe two ways to increase the individual's likelihood of applying a personal value to his or her behaviour.

Accepted Answer

Increase awareness (mindfulness).A speci

Question 8

Values are defined in your text as:

Accepted Answer

A)  stable evaluative beliefs that guide our preferences for outcome in a variety of situations. 
B)  beliefs about what is moral. 
C)  a person's beliefs about the amount of control they have over their actions. 
D)  an accounting concept imported into the field of organizational behaviour. 
E)  personality dimensions that stabilize up to at least the age of 30 and possibly to age 50. 
A)  stable evaluative beliefs that guide our preferences for outcome in a variety of situations. 
B)  beliefs about what is moral. 
C)  a person's beliefs about the amount of control they have over their actions. 
D)  an accounting concept imported into the field of organizational behaviour. 
E)  personality dimensions that stabilize up to at least the age of 30 and possibly to age 50.

Question 9

One problem with the distributive justice principle is that it is difficult to agree on who is similar and what factors are relevant in making that determination.

Accepted Answer

A) True 
 B)False

Question 10

According to the MARS model of individual behaviour and performance,employee performance will remain high even if one of the four factors significantly weakens.

Accepted Answer

A) True 
 B)False

Question 11

The distributive justice principle of ethical decision making is based largely on a cost-benefit analysis of each decision alternative.

Accepted Answer

A) True 
 B)False

Question 12

The ability to recognize the presence and determine the relative importance of an ethical issue is known as:

Accepted Answer

A)  neuroticism. 
B)  moral intensity. 
C)  ethical sensitivity. 
D)  utilitarianism. 
E)  uncertainty avoidance. 
A)  neuroticism. 
B)  moral intensity. 
C)  ethical sensitivity. 
D)  utilitarianism. 
E)  uncertainty avoidance.

Question 13

When choosing the most ethically correct action in a particular situation,the distributive justice principle overrules (is more important than)the others.

Accepted Answer

A) True 
 B)False

Question 14

According to your text,which of the following is considered a moral intensity factor?

Accepted Answer

A)  Social consensus. 
B)  Environmental impact. 
C)  Economic impact. 
D)  Social impact. 
E)  None of the above. 
A)  Social consensus. 
B)  Environmental impact. 
C)  Economic impact. 
D)  Social impact. 
E)  None of the above.

Question 15

People arrange values into a needs hierarchy.

Accepted Answer

A) True 
 B)False

Question 16

Supplementing ethical codes of conduct with ethical training eliminates wrongdoing in the workplace.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements about task performance is FALSE?

Accepted Answer

A)  Employees are evaluated against a performance standard. 
B)  Task performance refers to goal-directed activities under the individual's control. 
C)  Employees are almost always evaluated on just one performance dimension. 
D)  Employees are expected to perform their work above a minimum acceptable level. 
E)  Each performance dimension requires specific skills and knowledge. 
A)  Employees are evaluated against a performance standard. 
B)  Task performance refers to goal-directed activities under the individual's control. 
C)  Employees are almost always evaluated on just one performance dimension. 
D)  Employees are expected to perform their work above a minimum acceptable level. 
E)  Each performance dimension requires specific skills and knowledge.

Question 18

The chief executive of a start-up high-technology company recently made several public announcements about the company's values.She emphasized that,although the company is less than one year old,its employees already have adopted a strong set of values around sharing,freedom and achievement.However,you personally know two employees at the company who say that employees don't really have a common set of values,and they are certainly not unanimous about the three values stated by the CEO.The CEO is likely describing the company's:

Accepted Answer

A)  espoused values. 
B)  ethical values. 
C)  professional values. 
D)  organizational values. 
E)  enacted values. 
A)  espoused values. 
B)  ethical values. 
C)  professional values. 
D)  organizational values. 
E)  enacted values.

Question 19

One person-job matching strategy is to select applicants whose existing competencies best fit the required task.

Accepted Answer

A) True 
 B)False

Question 20

Sensing,thinking,and judging represent three dimensions of:

Accepted Answer

A)  Schwartz's values model. 
B)  the MARS model. 
C)  Holland's model of occupational choice. 
D)  the 'Big Five' personality dimensions 
E)  the Myers-Briggs Type Indicator 
A)  Schwartz's values model. 
B)  the MARS model. 
C)  Holland's model of occupational choice. 
D)  the 'Big Five' personality dimensions 
E)  the Myers-Briggs Type Indicator

Companies can improve employee performance through situational factors by:

Schwartz's model organizes _ into .

One way to increase the effect of values on behaviour is to make people mindful of their values.

Organizations with First Nations founders and leaders tend to have high collectivism and low power distance values.

Organizational citizenship refers to:

Which of these factors directly influences an employee's voluntary behaviour and performance?

One of the more persistent problems with values is that employees don't seem to apply them very consistently in their decisions and actions.Explain why this problem occurs and describe two ways to increase the individual's likelihood of applying a personal value to his or her behaviour.

Values are defined in your text as:

One problem with the distributive justice principle is that it is difficult to agree on who is similar and what factors are relevant in making that determination.

According to the MARS model of individual behaviour and performance,employee performance will remain high even if one of the four factors significantly weakens.

The distributive justice principle of ethical decision making is based largely on a cost-benefit analysis of each decision alternative.

The ability to recognize the presence and determine the relative importance of an ethical issue is known as:

When choosing the most ethically correct action in a particular situation,the distributive justice principle overrules (is more important than)the others.

According to your text,which of the following is considered a moral intensity factor?

People arrange values into a needs hierarchy.

Supplementing ethical codes of conduct with ethical training eliminates wrongdoing in the workplace.

Which of the following statements about task performance is FALSE?

One person-job matching strategy is to select applicants whose existing competencies best fit the required task.

Sensing,thinking,and judging represent three dimensions of:

Introduction to the Field of Organizational Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 2: Individual Behaviour, Personality, and Values

Companies can improve employee performance through situational factors by:

Schwartz's model organizes _____________ into ____________.

One way to increase the effect of values on behaviour is to make people mindful of their values.

Organizations with First Nations founders and leaders tend to have high collectivism and low power distance values.

Organizational citizenship refers to:

Which of these factors directly influences an employee's voluntary behaviour and performance?

One of the more persistent problems with values is that employees don't seem to apply them very consistently in their decisions and actions.Explain why this problem occurs and describe two ways to increase the individual's likelihood of applying a personal value to his or her behaviour.

Values are defined in your text as:

One problem with the distributive justice principle is that it is difficult to agree on who is similar and what factors are relevant in making that determination.

According to the MARS model of individual behaviour and performance,employee performance will remain high even if one of the four factors significantly weakens.

The distributive justice principle of ethical decision making is based largely on a cost-benefit analysis of each decision alternative.

The ability to recognize the presence and determine the relative importance of an ethical issue is known as:

When choosing the most ethically correct action in a particular situation,the distributive justice principle overrules (is more important than)the others.

According to your text,which of the following is considered a moral intensity factor?

People arrange values into a needs hierarchy.

Supplementing ethical codes of conduct with ethical training eliminates wrongdoing in the workplace.

Which of the following statements about task performance is FALSE?

One person-job matching strategy is to select applicants whose existing competencies best fit the required task.

Sensing,thinking,and judging represent three dimensions of:

Introduction to the Field of Organizational Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Schwartz's model organizes _ into .