Question 1

One problem with balanced scorecards is that they:

Accepted Answer

A) apply to executives rather than to non-management employees. 
B) rely on the company's share price to measure organizational performance. 
C) operate as an individual incentive. 
D) companies chose goals that easily measured rather than valuable. 
E) All of the answers are correct. 
A) apply to executives rather than to non-management employees. 
B) rely on the company's share price to measure organizational performance. 
C) operate as an individual incentive. 
D) companies chose goals that easily measured rather than valuable. 
E) All of the answers are correct.

Question 2

Why is it such a challenge for employers to maintain feelings of equity among employees?

Accepted Answer

Maintaining the perception of equity is

Question 3

The distributive justice rule applies the concept of:

Accepted Answer

A) motivation. 
B) individual needs. 
C) equity. 
D) goal setting. 
E) None of the answers apply. 
A) motivation. 
B) individual needs. 
C) equity. 
D) goal setting. 
E) None of the answers apply.

Question 4

One of the main problems with expectancy theory of motivation is that it does not identify the 'comparison other' in the motivation process.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an advantage of behavioural modelling?

Accepted Answer

A) Behavioural modelling helps employees to acquire tacit knowledge and skills from others. 
B) Behavioural modelling often transmits information more efficiently than through documentation. 
C) People learn by imitating and practicing those behaviours. 
D) All of the answers are correct. 
E) Behavioural modelling has none of these advantages. 
A) Behavioural modelling helps employees to acquire tacit knowledge and skills from others. 
B) Behavioural modelling often transmits information more efficiently than through documentation. 
C) People learn by imitating and practicing those behaviours. 
D) All of the answers are correct. 
E) Behavioural modelling has none of these advantages.

Question 6

Which of the following basic needs is explicitly stated in needs hierarchy theory and theory of learned needs?

Accepted Answer

A) Physiological needs 
B) Safety needs 
C) Power needs 
D) Financial needs 
E) None of the answers apply. 
A) Physiological needs 
B) Safety needs 
C) Power needs 
D) Financial needs 
E) None of the answers apply.

Question 7

You have been asked to design a training program that will help managers create a better sense of procedural justice in their day-to-day decisions.Describe what this training program would emphasize to improve perceptions of procedural justice.

Accepted Answer

The textbook discusses the need to provi

Question 8

Research has concluded that punishment and negative reinforcement should never be used in organizational settings.

Accepted Answer

A) True 
 B)False

Question 9

Behaviour modification does NOT consider:

Accepted Answer

A) the types of actions that reinforce behaviour. 
B) the effect of feedback on behaviour. 
C) employee behaviour before the behaviour modification strategy is applied. 
D) employee attitudes towards the person reinforcing the behaviour. 
E) changes in employee behaviour when the reinforcer is removed. 
A) the types of actions that reinforce behaviour. 
B) the effect of feedback on behaviour. 
C) employee behaviour before the behaviour modification strategy is applied. 
D) employee attitudes towards the person reinforcing the behaviour. 
E) changes in employee behaviour when the reinforcer is removed.

Question 10

Feedback is a source of motivation as well as learning.

Accepted Answer

A) True 
 B)False

Question 11

To increase goal performance,employees should participate in the goal-setting process:

Accepted Answer

A) when employees would otherwise lack commitment to those goals. 
B) whenever supervisors have any control over setting goals. 
C) when employees possess knowledge that would improve goal quality. 
D) Never; participation weakens the effectiveness of goal setting. 
E) when employees would otherwise lack commitment to those goals and when employees possess knowledge that would improve goal quality. 
A) when employees would otherwise lack commitment to those goals. 
B) whenever supervisors have any control over setting goals. 
C) when employees possess knowledge that would improve goal quality. 
D) Never; participation weakens the effectiveness of goal setting. 
E) when employees would otherwise lack commitment to those goals and when employees possess knowledge that would improve goal quality.

Question 12

Compared with supervisor-only feedback,360-degree feedback tends to be:

Accepted Answer

A) less accurate. 
B) less relevant to the employee's actual performance. 
C) less ambiguous. 
D) All of the answers are correct. 
E) None of the answers apply. 
A) less accurate. 
B) less relevant to the employee's actual performance. 
C) less ambiguous. 
D) All of the answers are correct. 
E) None of the answers apply.

Question 13

Goal setting is rated by experts as:

Accepted Answer

A) one of the top OB theories in terms of validity and usefulness. 
B) a theory that motivates executives but has little or no effect on the motivation of non-management staff. 
C) a theory which has the opposite effect on employee motivation than was originally intended. 
D) None of the answers apply. 
E) one of the top OB theories in terms of validity and usefulness,but has the opposite effect on employee motivation than was originally intended. 
A) one of the top OB theories in terms of validity and usefulness. 
B) a theory that motivates executives but has little or no effect on the motivation of non-management staff. 
C) a theory which has the opposite effect on employee motivation than was originally intended. 
D) None of the answers apply. 
E) one of the top OB theories in terms of validity and usefulness,but has the opposite effect on employee motivation than was originally intended.

Question 14

Four-drive theory offers a contemporary view of how individual drives influence behaviour.The first part of the theory explains how drives generate emotions.Explain how these emotions are translated into employee behaviour.Your answer should identify the three factors that people consider in this translation process.

Accepted Answer

This question asks students to describe

Question 15

Which reinforcement schedule is best for helping employees to learn new behaviours?

Accepted Answer

A) Continuous 
B) Fixed interval 
C) Fixed ratio 
D) Variable ratio 
E) Variable interval 
A) Continuous 
B) Fixed interval 
C) Fixed ratio 
D) Variable ratio 
E) Variable interval

Question 16

According to four-drive theory,organizations maximize motivation by focusing employees on opportunities to fulfill only one of the four drives.

Accepted Answer

A) True 
 B)False

Question 17

Which of these theories states that we are motivated by several needs,but the strongest source is the lowest unsatisfied need?

Accepted Answer

A) Four-drive theory 
B) Needs hierarchy theory 
C) Equity theory 
D) Distributive justice theory 
E) Learned needs theory 
A) Four-drive theory 
B) Needs hierarchy theory 
C) Equity theory 
D) Distributive justice theory 
E) Learned needs theory

Question 18

According to expectancy theory,linking valued rewards to higher job performance mainly increases motivation by:

Accepted Answer

A) strengthening the E-to-P expectancy. 
B) increasing the valence of a $1,000 bonus. 
C) weakening the E-to-P expectancy. 
D) strengthening both the E-to-P and P-to-O expectancies. 
E) strengthening the P-to-O expectancy. 
A) strengthening the E-to-P expectancy. 
B) increasing the valence of a $1,000 bonus. 
C) weakening the E-to-P expectancy. 
D) strengthening both the E-to-P and P-to-O expectancies. 
E) strengthening the P-to-O expectancy.

Question 19

Which of the following theories emphasizes the idea that some needs can be strengthened or weakened through training programs?

Accepted Answer

A) Maslow's needs hierarchy theory 
B) ERG theory 
C) Learned needs theory 
D) Four-drive theory 
E) All of the answers are correct. 
A) Maslow's needs hierarchy theory 
B) ERG theory 
C) Learned needs theory 
D) Four-drive theory 
E) All of the answers are correct.

Question 20

Compared to supervisor-only feedback,360-degree feedback tends to produce more ambiguous and conflicting feedback.

Accepted Answer

A) True 
 B)False

One problem with balanced scorecards is that they:

Why is it such a challenge for employers to maintain feelings of equity among employees?

The distributive justice rule applies the concept of:

One of the main problems with expectancy theory of motivation is that it does not identify the 'comparison other' in the motivation process.

Which of the following is an advantage of behavioural modelling?

Which of the following basic needs is explicitly stated in needs hierarchy theory and theory of learned needs?

You have been asked to design a training program that will help managers create a better sense of procedural justice in their day-to-day decisions.Describe what this training program would emphasize to improve perceptions of procedural justice.

Research has concluded that punishment and negative reinforcement should never be used in organizational settings.

Behaviour modification does NOT consider:

Feedback is a source of motivation as well as learning.

To increase goal performance,employees should participate in the goal-setting process:

Compared with supervisor-only feedback,360-degree feedback tends to be:

Goal setting is rated by experts as:

Which reinforcement schedule is best for helping employees to learn new behaviours?

According to four-drive theory,organizations maximize motivation by focusing employees on opportunities to fulfill only one of the four drives.

Which of these theories states that we are motivated by several needs,but the strongest source is the lowest unsatisfied need?

According to expectancy theory,linking valued rewards to higher job performance mainly increases motivation by:

Which of the following theories emphasizes the idea that some needs can be strengthened or weakened through training programs?

Compared to supervisor-only feedback,360-degree feedback tends to produce more ambiguous and conflicting feedback.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 5: Foundations of Employee Motivation

One problem with balanced scorecards is that they:

Why is it such a challenge for employers to maintain feelings of equity among employees?

The distributive justice rule applies the concept of:

One of the main problems with expectancy theory of motivation is that it does not identify the 'comparison other' in the motivation process.

Which of the following is an advantage of behavioural modelling?

Which of the following basic needs is explicitly stated in needs hierarchy theory and theory of learned needs?

You have been asked to design a training program that will help managers create a better sense of procedural justice in their day-to-day decisions.Describe what this training program would emphasize to improve perceptions of procedural justice.

Research has concluded that punishment and negative reinforcement should never be used in organizational settings.

Behaviour modification does NOT consider:

Feedback is a source of motivation as well as learning.

To increase goal performance,employees should participate in the goal-setting process:

Compared with supervisor-only feedback,360-degree feedback tends to be:

Goal setting is rated by experts as:

Which reinforcement schedule is best for helping employees to learn new behaviours?

According to four-drive theory,organizations maximize motivation by focusing employees on opportunities to fulfill only one of the four drives.

Which of these theories states that we are motivated by several needs,but the strongest source is the lowest unsatisfied need?

According to expectancy theory,linking valued rewards to higher job performance mainly increases motivation by:

Which of the following theories emphasizes the idea that some needs can be strengthened or weakened through training programs?

Compared to supervisor-only feedback,360-degree feedback tends to produce more ambiguous and conflicting feedback.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters