Exam 5: Foundations of Employee Motivation

Maslow's needs hierarchy theory was dismissed by experts more than three decades ago,yet Maslow's writing has had a lasting and valuable effect by advocating a more holistic and humanistic approach to human motivation.Discuss these two elements and point out how they were applied in Maslow's needs hierarchy theory.

One problem with behaviour modification programs is that some employees view the variable ratio schedule of reinforcement as a form of gambling,like a lottery.

Commonly mentioned influences on employee engagement include:

Receiving a commission only when a sale is made represents:

All of the following are reasons given for why some employees are "disengaged" EXCEPT:

Punishment is the same negative reinforcement.

Inputs,outcomes,and comparison other are elements of:

Employees who receive a fixed amount of pay each week and who feel underrewarded are likely to:

Which of the following theories suggests that employee motivation is influenced by what other people contribute to and receive from the organization?

In the equity theory model,a 'comparison other' is an individual or group of people against whom the person compares his or her outcome/input ratio.

Goal setting tends to be more effective when the goals are specific rather than general.

In Maslow's needs hierarchy,the bottom four levels are collectively known as ___________ needs,whereas self-actualization is called a ______________ need.

Maslow's needs hierarchy theory discusses all of the following concepts EXCEPT:

The balanced scorecard is a performance measurement system that rewards people on several factors.

To determine the fairness of pay or other outcomes,people almost always rely on the equity principle.

ABC Corp.introduced a training program that ensured everyone had the required knowledge and skills to perform the work.The company also brought in a performance-based reward system that accurately identified employees who performed better than others.According to expectancy theory,these practices improve employee motivation by:

The main problem with behavioural modelling is that it transfers explicit knowledge,but not tacit knowledge.

Co-workers no longer praise you when you engage in dangerous pranks,so you stop engaging in these pranks.This is an example of:

Feedback to employees is most effective when it is frequent,credible,and general.

Feedback affects behaviour and job performance by improving which of the following?