Question 1

Four-drive theory states that people have a hierarchy of needs that they progress through as lower level needs are fulfilled.

Accepted Answer

A) True 
 B)False

Question 2

You want production employees at your company to be more motivated to complete their assignments more efficiently.They are confident that they can perform their jobs more efficiently and the rewards you give employees (pay cheques,paid time off,etc.)are valued by these people.Identify the one element of expectancy theory that requires improvement and identify three possible actions that would increase employee motivation through this element.

Accepted Answer

Students need to answer this question by

Question 3

People with a high need for affiliation:

Accepted Answer

A) want to form positive relationships with others. 
B) try to project a favourable image of themselves. 
C) try to smooth out conflicts that occur in meetings and other social settings. 
D) tend to work well in coordinating roles. 
E) All of the answers are correct. 
A) want to form positive relationships with others. 
B) try to project a favourable image of themselves. 
C) try to smooth out conflicts that occur in meetings and other social settings. 
D) tend to work well in coordinating roles. 
E) All of the answers are correct.

Question 4

According to learned needs theory,people with a high personalized need for power enjoy power for its own sake and use it to advance their career rather than to benefit others.

Accepted Answer

A) True 
 B)False

Question 5

According to needs hierarchy theory,the need for self-actualization continues to develop even when it is fulfilled.

Accepted Answer

A) True 
 B)False

Question 6

A large project engineering company assigns engineering,purchasing,marketing and support staff to client-based projects,which last anywhere from four months to one year.These project staff report to both the project leader and the manager of their functional specialization.For example,a marketing employee in Project Z would receive day-to-day instructions from the Project Z manager,but would receive career development guidance from the company's director of marketing.The functional manager also places employees in future projects.In the past,project staff were evaluated by the employee's project leader at the time of the annual performance evaluation.However,some employees complained that they had just started the project,so the project leader didn't know their performance.The company wants to introduce a 360-degree feedback process to overcome this and other problems with the performance evaluation system.Describe the specific characteristics of a 360-degree feedback process for project staff at this company and identify two problems that the company should know about 360-degree feedback systems.

Accepted Answer

To answer this question,students need to

Question 7

Having a formalized way of appealing the decision of managers to a higher authority is a form of procedural justice.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following translates the organizations' vision and mission into specific,measurable performance goals related to financial,customer,internal,and learning/growth processes?

Accepted Answer

A) Profit sharing plans. 
B) Strategic report cards. 
C) Point-factor reports 
D) Balanced scorecard 
E) All of the answers are correct. 
A) Profit sharing plans. 
B) Strategic report cards. 
C) Point-factor reports 
D) Balanced scorecard 
E) All of the answers are correct.

Question 9

Feedback from social sources is generally better than from non-social sources when:

Accepted Answer

A) the feedback is negative. 
B) employees want accurate information about their job performance. 
C) employees perform poorly and are easily offended by negative feedback. 
D) All of the answers are correct. 
E) None of the answers apply. 
A) the feedback is negative. 
B) employees want accurate information about their job performance. 
C) employees perform poorly and are easily offended by negative feedback. 
D) All of the answers are correct. 
E) None of the answers apply.

Question 10

McClelland's learned needs theory does NOT include which of these needs?

Accepted Answer

A) Safety need 
B) Achievement need 
C) Socialized power need 
D) Personalized power need 
E) Affiliation need 
A) Safety need 
B) Achievement need 
C) Socialized power need 
D) Personalized power need 
E) Affiliation need

Question 11

Which of the following employee motivation theories does NOT arrange needs in a hierarchy of importance?

Accepted Answer

A) Maslow's theory 
B) Four-drive theory. 
C) McClelland's learned needs theory 
D) All of the above are correct. 
E) 'C' and 'D' only. 
A) Maslow's theory 
B) Four-drive theory. 
C) McClelland's learned needs theory 
D) All of the above are correct. 
E) 'C' and 'D' only.

Question 12

After completing a difficult assignment,you reward your accomplishment by playing a game on your computer.This reward is part of which of the following organizational behaviour concepts?

Accepted Answer

A) MARS model 
B) Behaviour modification 
C) Four-needs theory 
D) Social cognitive theory 
E) Organizational citizenship 
A) MARS model 
B) Behaviour modification 
C) Four-needs theory 
D) Social cognitive theory 
E) Organizational citizenship

Question 13

Drives are needs,and are essential parts of human psychology.

Accepted Answer

A) True 
 B)False

Question 14

Maslow is credited for bringing a mechanistic perspective to the study of motivation.

Accepted Answer

A) True 
 B)False

Question 15

Behavioural modelling can increase an observer's self-confidence.

Accepted Answer

A) True 
 B)False

Question 16

Goal setting influences employee behaviour and performance mainly by improving:

Accepted Answer

A) situational contingencies and learned abilities. 
B) aptitudes and learned abilities. 
C) motivation and role perceptions. 
D) role perceptions and learned abilities. 
E) motivation and aptitudes. 
A) situational contingencies and learned abilities. 
B) aptitudes and learned abilities. 
C) motivation and role perceptions. 
D) role perceptions and learned abilities. 
E) motivation and aptitudes.

Question 17

Research suggests that feedback originating only from the supervisor provides more complete and accurate information than feedback received through a 360-degree process.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements about expectancy theory is FALSE?

Accepted Answer

A) Expectancy theory is a drive-based theory of motivation. 
B) Expectancy theory has been applied to a wide variety of studies. 
C) The process of employee motivation is explained reasonably well by expectancy theory. 
D) One way to increase the P-to-O expectancy in the expectancy theory model is to accurately measure job performance. 
E) Expectancy theory has three main components relating to effort,performance and performance outcomes. 
A) Expectancy theory is a drive-based theory of motivation. 
B) Expectancy theory has been applied to a wide variety of studies. 
C) The process of employee motivation is explained reasonably well by expectancy theory. 
D) One way to increase the P-to-O expectancy in the expectancy theory model is to accurately measure job performance. 
E) Expectancy theory has three main components relating to effort,performance and performance outcomes.

Question 19

In four-drive theory,the drive to bond does not produce any emotional markers.

Accepted Answer

A) True 
 B)False

Question 20

Which of these occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour?

Accepted Answer

A) Positive reinforcement 
B) Extinction 
C) Job dissatisfaction 
D) Punishment 
E) Negative reinforcement 
A) Positive reinforcement 
B) Extinction 
C) Job dissatisfaction 
D) Punishment 
E) Negative reinforcement

Four-drive theory states that people have a hierarchy of needs that they progress through as lower level needs are fulfilled.

People with a high need for affiliation:

According to learned needs theory,people with a high personalized need for power enjoy power for its own sake and use it to advance their career rather than to benefit others.

According to needs hierarchy theory,the need for self-actualization continues to develop even when it is fulfilled.

Having a formalized way of appealing the decision of managers to a higher authority is a form of procedural justice.

Which of the following translates the organizations' vision and mission into specific,measurable performance goals related to financial,customer,internal,and learning/growth processes?

Feedback from social sources is generally better than from non-social sources when:

McClelland's learned needs theory does NOT include which of these needs?

Which of the following employee motivation theories does NOT arrange needs in a hierarchy of importance?

After completing a difficult assignment,you reward your accomplishment by playing a game on your computer.This reward is part of which of the following organizational behaviour concepts?

Drives are needs,and are essential parts of human psychology.

Maslow is credited for bringing a mechanistic perspective to the study of motivation.

Behavioural modelling can increase an observer's self-confidence.

Goal setting influences employee behaviour and performance mainly by improving:

Research suggests that feedback originating only from the supervisor provides more complete and accurate information than feedback received through a 360-degree process.

Which of the following statements about expectancy theory is FALSE?

In four-drive theory,the drive to bond does not produce any emotional markers.

Which of these occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 5: Foundations of Employee Motivation

Four-drive theory states that people have a hierarchy of needs that they progress through as lower level needs are fulfilled.

People with a high need for affiliation:

According to learned needs theory,people with a high personalized need for power enjoy power for its own sake and use it to advance their career rather than to benefit others.

According to needs hierarchy theory,the need for self-actualization continues to develop even when it is fulfilled.

Having a formalized way of appealing the decision of managers to a higher authority is a form of procedural justice.

Which of the following translates the organizations' vision and mission into specific,measurable performance goals related to financial,customer,internal,and learning/growth processes?

Feedback from social sources is generally better than from non-social sources when:

McClelland's learned needs theory does NOT include which of these needs?

Which of the following employee motivation theories does NOT arrange needs in a hierarchy of importance?

After completing a difficult assignment,you reward your accomplishment by playing a game on your computer.This reward is part of which of the following organizational behaviour concepts?

Drives are needs,and are essential parts of human psychology.

Maslow is credited for bringing a mechanistic perspective to the study of motivation.

Behavioural modelling can increase an observer's self-confidence.

Goal setting influences employee behaviour and performance mainly by improving:

Research suggests that feedback originating only from the supervisor provides more complete and accurate information than feedback received through a 360-degree process.

Which of the following statements about expectancy theory is FALSE?

In four-drive theory,the drive to bond does not produce any emotional markers.

Which of these occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters