Question 1

The problem with membership and seniority-based rewards is that:

Accepted Answer

A) they discourage people from remaining with the organization. 
B) they are difficult to use in organizational settings. 
C) they do not directly motivate job performance. 
D) All of the answers are correct. 
E) they discourage people from remaining with the organization and they do not directly motivate job performance. 
A) they discourage people from remaining with the organization. 
B) they are difficult to use in organizational settings. 
C) they do not directly motivate job performance. 
D) All of the answers are correct. 
E) they discourage people from remaining with the organization and they do not directly motivate job performance.

Question 2

Self-leadership suggests that goals should be set by the employee's supervisor with or without the employee's involvement.

Accepted Answer

A) True 
 B)False

Question 3

Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.

Accepted Answer

A) True 
 B)False

Question 4

At a television station,camera operators learned how to become reporters,while reporters learned to operate cameras.These jobs were then merged into the job of video journalist,which involved operating a camera and reporting the news.This change is an example of:

Accepted Answer

A) increasing job specialization. 
B) encouraging mental imagery. 
C) increasing job enrichment by establishing client relationships. 
D) introducing job rotation. 
E) None of the answers apply. 
A) increasing job specialization. 
B) encouraging mental imagery. 
C) increasing job enrichment by establishing client relationships. 
D) introducing job rotation. 
E) None of the answers apply.

Question 5

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Accepted Answer

A) True 
 B)False

Question 6

Most employee benefits are based on which type of reward system?

Accepted Answer

A) Membership of the organization 
B) Job status 
C) Individual job performance 
D) Competency 
E) Corporate performance 
A) Membership of the organization 
B) Job status 
C) Individual job performance 
D) Competency 
E) Corporate performance

Question 7

Job enrichment usually:

Accepted Answer

A) reduces product and service quality. 
B) increases error rates and defects. 
C) reduces job satisfaction among qualified employees with high growth need strength. 
D) increases absenteeism and turnover. 
E) None of the answers apply. 
A) reduces product and service quality. 
B) increases error rates and defects. 
C) reduces job satisfaction among qualified employees with high growth need strength. 
D) increases absenteeism and turnover. 
E) None of the answers apply.

Question 8

When only subjective sources of information about an employee's performance are available,companies should rely on multiple sources of information.

Accepted Answer

A) True 
 B)False

Question 9

One problem with empowerment is that it tends to make employees less responsive to the company's needs and objectives.

Accepted Answer

A) True 
 B)False

Question 10

Mental imagery is one of the most beneficial outcomes of job enrichment.

Accepted Answer

A) True 
 B)False

Question 11

The level of work quality tends to increase with the level of job specialization.

Accepted Answer

A) True 
 B)False

Question 12

Employees are empowered when they:

Accepted Answer

A) practice job specialization. 
B) experience self-reinforcement. 
C) engage in positive self-talk. 
D) experience freedom and discretion. 
E) experience self-reinforcement and engage in positive self-talk. 
A) practice job specialization. 
B) experience self-reinforcement. 
C) engage in positive self-talk. 
D) experience freedom and discretion. 
E) experience self-reinforcement and engage in positive self-talk.

Question 13

According to your text,the likelihood of a person engaging in self-leadership depends on:

Accepted Answer

A) educational level 
B) work environment 
C) mental imagery 
D) positive self-talk 
E) financial incentives 
A) educational level 
B) work environment 
C) mental imagery 
D) positive self-talk 
E) financial incentives

Question 14

Busy Bee Ltd.has a large secretarial pool on the third floor of company headquarters where professional and lower-level managers have their reports and other documents word-processed.The tasks are received by the secretarial pool coordinator and assigned randomly (on an availability basis)to secretaries in the pool.The secretaries often do not know the managers or professionals for whom the word-processing assignment is being completed.They rarely find out about the quality of their work because revisions are often sent to other secretaries in the pool due to the rotating work assignment system.Some assignments involve simple word-processing while others require complex formatting using more sophisticated word-processing software.Some secretaries don't mind working in the pool,but most are there because it represents the entry-level secretarial position.They resent the lack of control over work assignments and look forward to being transferred to other secretarial jobs in the firm where there is more freedom to schedule their own work activities.Turnover in the pool is much higher than for other support staff at Busy Bee Ltd.Would job enlargement (combining tasks)be an effective job design strategy for employees in Busy Bee's secretarial pool?

Accepted Answer

Job enlargement would involve giving emp

Question 15

Empowerment is known to:

Accepted Answer

A) increase employee motivation and performance. 
B) reduce conflict between employees and their supervisors. 
C) increase employee trust in management. 
D) increase employee responsiveness to problems and opportunities. 
E) All of the answers are correct. 
A) increase employee motivation and performance. 
B) reduce conflict between employees and their supervisors. 
C) increase employee trust in management. 
D) increase employee responsiveness to problems and opportunities. 
E) All of the answers are correct.

Question 16

Skill-based pay plans give an employee a higher pay rate for those days that he or she performs two or more jobs at the same time.

Accepted Answer

A) True 
 B)False

Question 17

Job evaluations systematically evaluate the worth of each job within the organization by measuring its required skill,effort,responsibility and working conditions.

Accepted Answer

A) True 
 B)False

Question 18

When jobs are highly interdependent,employers should:

Accepted Answer

A) avoid using any form of performance-based reward system. 
B) use a team-based reward. 
C) use an individual-based reward. 
D) use an organizational-based reward system. 
E) use a team-based reward and use an organizational-based reward system 
A) avoid using any form of performance-based reward system. 
B) use a team-based reward. 
C) use an individual-based reward. 
D) use an organizational-based reward system. 
E) use a team-based reward and use an organizational-based reward system

Question 19

Which of the following is NOT an individual level performance reward?

Accepted Answer

A) Piece rates 
B) Commissions 
C) Awards 
D) Gainsharing 
E) Bonuses 
A) Piece rates 
B) Commissions 
C) Awards 
D) Gainsharing 
E) Bonuses

Question 20

All of the following tend to increase the quality of work performed,EXCEPT:

Accepted Answer

A) job enrichment. 
B) job specialization. 
C) job rotation. 
D) natural grouping of tasks into one job. 
E) 'B' and 'C' only. 
A) job enrichment. 
B) job specialization. 
C) job rotation. 
D) natural grouping of tasks into one job. 
E) 'B' and 'C' only.

The problem with membership and seniority-based rewards is that:

Self-leadership suggests that goals should be set by the employee's supervisor with or without the employee's involvement.

Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.

At a television station,camera operators learned how to become reporters,while reporters learned to operate cameras.These jobs were then merged into the job of video journalist,which involved operating a camera and reporting the news.This change is an example of:

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Most employee benefits are based on which type of reward system?

Job enrichment usually:

When only subjective sources of information about an employee's performance are available,companies should rely on multiple sources of information.

One problem with empowerment is that it tends to make employees less responsive to the company's needs and objectives.

Mental imagery is one of the most beneficial outcomes of job enrichment.

The level of work quality tends to increase with the level of job specialization.

Employees are empowered when they:

According to your text,the likelihood of a person engaging in self-leadership depends on:

Empowerment is known to:

Skill-based pay plans give an employee a higher pay rate for those days that he or she performs two or more jobs at the same time.

Job evaluations systematically evaluate the worth of each job within the organization by measuring its required skill,effort,responsibility and working conditions.

When jobs are highly interdependent,employers should:

Which of the following is NOT an individual level performance reward?

All of the following tend to increase the quality of work performed,EXCEPT:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 6: Applied Performance Practices

The problem with membership and seniority-based rewards is that:

Self-leadership suggests that goals should be set by the employee's supervisor with or without the employee's involvement.

Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.

At a television station,camera operators learned how to become reporters,while reporters learned to operate cameras.These jobs were then merged into the job of video journalist,which involved operating a camera and reporting the news.This change is an example of:

Motivator-hygiene theory highlights the idea that job content is an important source of employee motivation.

Most employee benefits are based on which type of reward system?

Job enrichment usually:

When only subjective sources of information about an employee's performance are available,companies should rely on multiple sources of information.

One problem with empowerment is that it tends to make employees less responsive to the company's needs and objectives.

Mental imagery is one of the most beneficial outcomes of job enrichment.

The level of work quality tends to increase with the level of job specialization.

Employees are empowered when they:

According to your text,the likelihood of a person engaging in self-leadership depends on:

Empowerment is known to:

Skill-based pay plans give an employee a higher pay rate for those days that he or she performs two or more jobs at the same time.

Job evaluations systematically evaluate the worth of each job within the organization by measuring its required skill,effort,responsibility and working conditions.

When jobs are highly interdependent,employers should:

Which of the following is NOT an individual level performance reward?

All of the following tend to increase the quality of work performed,EXCEPT:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters