Question 1

A process flowchart uses symbols to represent which of the following?

Accepted Answer

A) Factory location 
B) Warehouse space available 
C) Workforce schedules 
D) Flows of material or customers 
E) Data analysis 
A) Factory location 
B) Warehouse space available 
C) Workforce schedules 
D) Flows of material or customers 
E) Data analysis

Question 2

McDonald's fast-food restaurants use a make-to-order production process.

Accepted Answer

A) True 
 B)False

Question 3

Utilization of a production process is the ratio of output to input.

Accepted Answer

A) True 
 B)False

Question 4

To reduce process flow time, you might try which of the following actions?

Accepted Answer

A) Perform activities in parallel. 
B) Change the sequence of activities. 
C) Reduce interruptions. 
D) Acquire additional equipment. 
E) All of these 
A) Perform activities in parallel. 
B) Change the sequence of activities. 
C) Reduce interruptions. 
D) Acquire additional equipment. 
E) All of these

Question 5

If you want to reduce process flow time, it has been suggested that you can reduce interruptions in the production process.

Accepted Answer

A) True 
 B)False

Question 6

Job design is defined as the function of specifying the work activities of an individual or group in an organizational setting.

Accepted Answer

A) True 
 B)False

Question 7

What might you do in designing a two-stage process where each process had equal average process time but with high process time variability in the first stage and low variability in the second stage? Why?

Accepted Answer

One solution is to place a small buffer

Question 8

Three fast-food chains are discussed in the text.McDonald's traditional process is make-to-stock; Wendy's has a make-to-order process; Burger King has a process which is a hybrid of the other two.Discuss the advantages and disadvantages of each of these approaches.Why do you suppose that each of these approaches can survive in the fast-food industry?

Accepted Answer

Discussion of the first part of the ques

Question 9

Little's law says there is a long-term relationship among the inventory, throughput, and flow time of a production system in steady state.

Accepted Answer

A) True 
 B)False

Question 10

Run time is calculated by multiplying the number of units in a batch by the setup time.

Accepted Answer

A) True 
 B)False

Question 11

When we use a make-to-stock production process, we control our production based on a desired amount of finished goods inventory.

Accepted Answer

A) True 
 B)False

Question 12

The formula (Flow time = Inventory/Throughput rate) is known as _____________.

Accepted Answer

Little's law
Explanation: Little's law s

Question 13

A diamond is conventionally used in a process flowchart to represent a storage area or queue.

Accepted Answer

A) True 
 B)False

Question 14

When you compare the metrics of your company to another you are ___________.

Accepted Answer

benchmarking
Explanation: Comp

Question 15

Process analysis can help answer many important questions such as why change in a process is necessary.

Accepted Answer

A) True 
 B)False

Question 16

Efficiency of a production process is the ratio of the actual output of a process to some standard.

Accepted Answer

A) True 
 B)False

Question 17

Productivity in a production process can be measured by the ratio of output to input.

Accepted Answer

A) True 
 B)False

Question 18

Inventory turn is the cost of goods sold divided by the average inventory value.

Accepted Answer

A) True 
 B)False

Question 19

Make-to-order production processes are well suited for high-volume production of a standardized product.

Accepted Answer

A) True 
 B)False

Question 20

Make-to-stock production processes can easily handle requests for customized product features.

Accepted Answer

A) True 
 B)False

Exam 11: Process Design and Analysis

A process flowchart uses symbols to represent which of the following?

McDonald's fast-food restaurants use a make-to-order production process.

Utilization of a production process is the ratio of output to input.

To reduce process flow time, you might try which of the following actions?

If you want to reduce process flow time, it has been suggested that you can reduce interruptions in the production process.

Job design is defined as the function of specifying the work activities of an individual or group in an organizational setting.

What might you do in designing a two-stage process where each process had equal average process time but with high process time variability in the first stage and low variability in the second stage? Why?

Little's law says there is a long-term relationship among the inventory, throughput, and flow time of a production system in steady state.

Run time is calculated by multiplying the number of units in a batch by the setup time.

When we use a make-to-stock production process, we control our production based on a desired amount of finished goods inventory.

The formula (Flow time = Inventory/Throughput rate) is known as _____________.

A diamond is conventionally used in a process flowchart to represent a storage area or queue.

When you compare the metrics of your company to another you are ___________.

Process analysis can help answer many important questions such as why change in a process is necessary.

Efficiency of a production process is the ratio of the actual output of a process to some standard.

Productivity in a production process can be measured by the ratio of output to input.

Inventory turn is the cost of goods sold divided by the average inventory value.

Make-to-order production processes are well suited for high-volume production of a standardized product.

Make-to-stock production processes can easily handle requests for customized product features.

Introduction

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Learning Curves

Manufacturing Processes

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Waiting Line Analysis and Simulation

Six Sigma Quality

Statistical Quality Control

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Logistics Distribution, and Transportation

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Workcenter Scheduling

Theory of Constraints

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