Question 1

Define organizational politics and political strategies. Why is it important for managers to engage in organizational politics?

Accepted Answer

not answered
Explanation:Organizational

Question 2

Discord arising from the incompatibility of goals of different individuals and their attempts to thwart each other's pursuit of objectives is known as:

Accepted Answer

A)  workplace bullying. 
B)  social loafing. 
C)  organizational conflict. 
D)  participative behavior. 
E)  workplace harassment. 
A)  workplace bullying. 
B)  social loafing. 
C)  organizational conflict. 
D)  participative behavior. 
E)  workplace harassment.

Question 3

Arbitrators cannot force the parties involved in a conflict to make concessions, nor can they force an agreement to resolve a conflict.

Accepted Answer

A) True 
 B)False

Question 4

Conflict that takes place across different companies is known as:

Accepted Answer

A)  interorganizational conflict. 
B)  interpersonal conflict. 
C)  top-down conflict. 
D)  intragroup conflict. 
E)  intergroup conflict. 
A)  interorganizational conflict. 
B)  interpersonal conflict. 
C)  top-down conflict. 
D)  intragroup conflict. 
E)  intergroup conflict.

Question 5

David and Jose have been business partners for 8 years. While David wants to acquire one of their major competitors, Jose is keen on expanding operations to other states. After a few rounds of discussions, they decide on buying out two smaller firms in different states. David is happy with this decision because the acquisitions significantly enhance the prospect of acquiring major firms in the future, and Jose's interest in expanding operations to other states is also met. Which of the following conflict resolution strategies does this situation represent?

Accepted Answer

A)  Compromise 
B)  Distributive negotiation 
C)  Accommodation 
D)  Avoidance 
E)  Competition 
A)  Compromise 
B)  Distributive negotiation 
C)  Accommodation 
D)  Avoidance 
E)  Competition

Question 6

Conflict is likely to occur when two or more managers, departments, or functions claim authority for the same activities or tasks.

Accepted Answer

A) True 
 B)False

Question 7

Lack of conflict in an organization signals that managers strive for agreement rather than effective decision making.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is an advantage of managers exercising power unobtrusively?

Accepted Answer

A)  It keeps other members of an organization unaware that managers are using their power to influence them. 
B)  It results in sharing of power between managers and employees. 
C)  It helps employees understand that the decisions of managers will not benefit them. 
D)  It helps parties in conflict to stay focused on the problem and avoid the temptation to discredit one another. 
E)  It helps parties in conflict to view conflict cooperatively, as a win-win situation in which both parties can gain. 
A)  It keeps other members of an organization unaware that managers are using their power to influence them. 
B)  It results in sharing of power between managers and employees. 
C)  It helps employees understand that the decisions of managers will not benefit them. 
D)  It helps parties in conflict to stay focused on the problem and avoid the temptation to discredit one another. 
E)  It helps parties in conflict to view conflict cooperatively, as a win-win situation in which both parties can gain.

Question 9

Organizational politics always has a negative effect on organizational effectiveness.

Accepted Answer

A) True 
 B)False

Question 10

When conflicts are handled by accommodation, the parties to a conflict try to ignore the problem and do nothing to resolve the disagreement.

Accepted Answer

A) True 
 B)False

Question 11

When two or more managers claim responsibility for the same activities or tasks, the source of conflict is _____.

Accepted Answer

A)  task interdependence 
B)  different reward systems 
C)  scarce resources 
D)  overlapping authority 
E)  status inconsistency 
A)  task interdependence 
B)  different reward systems 
C)  scarce resources 
D)  overlapping authority 
E)  status inconsistency

Question 12

Michelle, the manager of human resources at KLP Consulting, and Carrie, the vice president of operations of the same organization, are in disagreement about their company's diversity policy. This is an example of _____ conflict.

Accepted Answer

A)  intragroup 
B)  intradepartmental 
C)  interpersonal 
D)  interorganizational 
E)  horizontal 
A)  intragroup 
B)  intradepartmental 
C)  interpersonal 
D)  interorganizational 
E)  horizontal

Define organizational politics and political strategies. Why is it important for managers to engage in organizational politics?

Discord arising from the incompatibility of goals of different individuals and their attempts to thwart each other's pursuit of objectives is known as:

Arbitrators cannot force the parties involved in a conflict to make concessions, nor can they force an agreement to resolve a conflict.

Conflict that takes place across different companies is known as:

Conflict is likely to occur when two or more managers, departments, or functions claim authority for the same activities or tasks.

Lack of conflict in an organization signals that managers strive for agreement rather than effective decision making.

Which of the following is an advantage of managers exercising power unobtrusively?

Organizational politics always has a negative effect on organizational effectiveness.

When conflicts are handled by accommodation, the parties to a conflict try to ignore the problem and do nothing to resolve the disagreement.

When two or more managers claim responsibility for the same activities or tasks, the source of conflict is _____.

Michelle, the manager of human resources at KLP Consulting, and Carrie, the vice president of operations of the same organization, are in disagreement about their company's diversity policy. This is an example of _____ conflict.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Used Advanced Information Technology to Increase Performance

Filters

Exam 17: Managing Conflict, Politics, and Negotiation

Define organizational politics and political strategies. Why is it important for managers to engage in organizational politics?

Discord arising from the incompatibility of goals of different individuals and their attempts to thwart each other's pursuit of objectives is known as:

Arbitrators cannot force the parties involved in a conflict to make concessions, nor can they force an agreement to resolve a conflict.

Conflict that takes place across different companies is known as:

Conflict is likely to occur when two or more managers, departments, or functions claim authority for the same activities or tasks.

Lack of conflict in an organization signals that managers strive for agreement rather than effective decision making.

Which of the following is an advantage of managers exercising power unobtrusively?

Organizational politics always has a negative effect on organizational effectiveness.

When conflicts are handled by accommodation, the parties to a conflict try to ignore the problem and do nothing to resolve the disagreement.

When two or more managers claim responsibility for the same activities or tasks, the source of conflict is _____.

Michelle, the manager of human resources at KLP Consulting, and Carrie, the vice president of operations of the same organization, are in disagreement about their company's diversity policy. This is an example of _____ conflict.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Used Advanced Information Technology to Increase Performance

Filters