Exam 17: Managing Conflict, Politics, and Negotiation

Handling conflicts through accommodation, avoidance, or competition is ineffective from an organizational point of view because the parties do not cooperate with each other.

In integrative bargaining, the parties in conflict perceive that they can increase the resource pie by finding a creative solution to the conflict.

Which of the following is true of the integrative bargaining strategy that emphasizes creating new options for joint gains?

Conflict that takes place between different departments of the same organization is known as:

Managers often engage in organizational politics to resolve conflicts in their favor.

If the source of a conflict is overlapping authority, a manager should:

Compromise is possible when each party involved in the conflict is willing to make concessions until a reasonable resolution of the conflict is reached.

Which of the following is true of organizational politics?

What are the various political strategies that managers can use to increase and maintain their power?

The activities that managers engage in to increase their power and to use power effectively to achieve their goals are known as:

A manager develops mutually beneficial relationships with other managers in order to accomplish the goals of the organization. Which of the following political strategies is the manager using in this situation?

Managers who use political strategies to increase and maintain their power are better able to influence others to work toward the achievement of group and organizational goals.

Which of the following is true of organizational politics?

Creating new options for joint gain occurs by focusing on a(n) _____ scenario.

Managers at Delaware Appliances feel that an advertisement of one of their major competitors is false and tarnishes the reputation of Delaware Appliances. This can lead to which of the following types of conflict?

Focusing on what is fair is consistent with the principle of _____, which emphasizes the fair distribution of outcomes based on the meaningful contributions that people make to organizations.

Which of the following is true of the political strategy that emphasizes building alliances?

When avoidance takes place, one party to the conflict simply gives in to the demands of the other party.

By increasing people's awareness of the source of conflict, managers can help resolve conflict functionally.

Jaden, the head of the human resources department, reduces the list of candidates to be considered for a position in his department to include only those applicants who are acceptable to him. Which of the following political strategies is Jaden using in this situation?