Exam 17: Evidence-Based Decision Making

Basic corrective action corrects problems at once to get performance back on track.

Control that prevents anticipated problems is ________ control.

An effective control system can provide information and feedback on employee performance and ________.

Types of Control (Scenario) Sam has not been receiving the information that he needs from his current control system. By the time Sam receives his reports, the activity has been completed and mistakes have already been made. Direct supervision is used extensively on the production floor now, so some activities are corrected before they become costly mistakes. But Sam would like to do better. Ideally, he would like to fix mistakes before they happen and anticipate more of the problems before they occur. -Ideally,Sam would like to use more ________ control.

Feedforward control takes place while a work activity is in progress.

The accumulated end results of all the organization's work processes and activities are called ________.

The dashboard presents ________ to decision makers that a relevant to the decisions they are making.

Most employees do their jobs well and never require disciplinary action.

A manufacturer of pesticides developed a training video to show customers how to handle the potentially dangerous products.They hoped this form of ________ control would reduce the risk of injury associated with their products.

A dashboard is a ________ that enables decision markers make informed decisions quickly.

Concurrent control implements controls before an activity begins.

Research shows that best practices can often be found ________.

The system of organizational governance is in place to monitor and control organizational practices.

Information Controls (Scenario) Computing Solutions Inc. is a high-tech consulting firm that focuses on helping companies to implement and adapt new technological developments in daily operations. Ted is the department head and needs to train John and Kelly, both project managers, on the proper applications of technological solutions for businesses. -Ted also informs John and Kelly that the term ________ in MIS implies numbers,names or quantities.

Financial Ratios (Scenario) Jan was in a big hurry. She had just been given the assignment of reporting on the financial health of her company to the new divisional vice-president, Donna. Donna had asked Jan to provide several calculations to help her gain an understanding of the company's financial shape. Jan realized that this was a great career opportunity—one that could make or break her reputation with the new vice-president. She quickly pulled out her old financial management textbook and turned to the chapter on financial ratios to review the required calculations. -Donna was also interested in predicting the company's ability to meet short-term obligations,which meant that Jan had to calculate a(n)________ ratio.

Organizational performance is also measured by the quantity and quality of employees' work efforts towards accomplishment of organizational goals.

Controlling is the process of monitoring,comparing,and correcting work performance.

________ measure how efficiently and effectively the company uses its assets.

Managers should do nothing if the variance observed from the standard is acceptable.

Information Controls (Scenario) Computing Solutions Inc. is a high-tech consulting firm that focuses on helping companies to implement and adapt new technological developments in daily operations. Ted is the department head and needs to train John and Kelly, both project managers, on the proper applications of technological solutions for businesses. -Ted also informs John and Kelly that the term ________ in MIS implies order,arrangement,and purpose.