Question 1

According to equity theory,when perceived inequities exist,employees ________.

Accepted Answer

A) rarely notice 
B) become more motivated 
C) ignore the information 
D) attempt to correct the inequities 
A) rarely notice 
B) become more motivated 
C) ignore the information 
D) attempt to correct the inequities

Question 2

In countries such as Japan,Greece,and Mexico where uncertainty avoidance characteristics are strong,security needs would be at the top of the needs hierarchy.

Accepted Answer

A) True 
 B)False

Question 3

In the context of Maslow's hierarchy of needs theory,when a company names an "Employee of the Month" and "Employee of the Year," the company is addressing employees' ________ needs.

Accepted Answer

A) safety 
B) self-actualization 
C) social 
D) esteem 
A) safety 
B) self-actualization 
C) social 
D) esteem

Question 4

Which of the following motivating factors or concepts is important to all workers,regardless of their national culture?

Accepted Answer

A) extrinsic factors like pay 
B) need for achievement 
C) physiological needs 
D) interesting work 
A) extrinsic factors like pay 
B) need for achievement 
C) physiological needs 
D) interesting work

Question 5

Job ________ is the horizontal expansion of a job by increasing the number of different tasks required in a job.

Accepted Answer

A) enlargement 
B) scope 
C) extension 
D) enrichment 
A) enlargement 
B) scope 
C) extension 
D) enrichment

Question 6

Job ________ refers to the degree of control employees have over their work.

Accepted Answer

A) scope 
B) rotation 
C) enrichment 
D) depth 
A) scope 
B) rotation 
C) enrichment 
D) depth

Question 7

________ is the degree to which a job requires completion of a whole and identifiable piece of work.

Accepted Answer

A) Task significance 
B) Task identity 
C) Job scope 
D) Job enlargement 
A) Task significance 
B) Task identity 
C) Job scope 
D) Job enlargement

Question 8

Core Job Characteristics at JCM Corp. (Scenario)
JCM Corporation's management believes their employees could be more motivated by their jobs. The jobs were recently enlarged and some improvements in motivation have been observed.
-In addition to these changes,the managers at JCM explained how each job had an impact on the work of other employees and the lives of JCM's customers.This describes which core dimension in the job characteristics model?

Accepted Answer

A) skill variety 
B) task identity 
C) task significance 
D) feedback 
A) skill variety 
B) task identity 
C) task significance 
D) feedback

Question 9

Growth,achieving one's potential,self-fulfillment,and the drive to become what one is capable of becoming all occur at which level on Maslow's hierarchy of needs?

Accepted Answer

A) esteem 
B) social 
C) self-actualization 
D) psychological 
A) esteem 
B) social 
C) self-actualization 
D) psychological

Question 10

Larry is at which level on the hierarchy of needs?

Accepted Answer

A) physiological 
B) social 
C) self-actualization 
D) esteem 
A) physiological 
B) social 
C) self-actualization 
D) esteem

Question 11

In equity theory,anything that an individual compares themselves against in order to assess equity is called a ________.

Accepted Answer

A) motivator 
B) referent 
C) comparative coworker 
D) least preferred coworker 
A) motivator 
B) referent 
C) comparative coworker 
D) least preferred coworker

Question 12

Proactive perspective of work design involves employees in changing how their work is performed.

Accepted Answer

A) True 
 B)False

Question 13

Individual motivation ________.

Accepted Answer

A) is a personality characteristic 
B) leads people to act in a set way 
C) varies from situation to situation 
D) can be difficult to control 
A) is a personality characteristic 
B) leads people to act in a set way 
C) varies from situation to situation 
D) can be difficult to control

Question 14

Intrinsic motivation comes from such things as pay,bonuses and other tangible rewards.

Accepted Answer

A) True 
 B)False

Question 15

In redesigning jobs for work that is more service and knowledge oriented,________ is appropriate to increase employee input into decisions that affect their work.

Accepted Answer

A) autonomy 
B) rational perspective of work design 
C) task identity 
D) high-involvement work practice 
A) autonomy 
B) rational perspective of work design 
C) task identity 
D) high-involvement work practice

Question 16

Lorenzo,a sales executive at Orpheus International,was identified early on as a high-achiever.His manager took a personal interest in his career and provided him good assignments,targeted training,and development programs.However,after a couple of years,it was evident that Lorenzo was not living up to his potential.He was demotivated and dissatisfied with his job.Which of the following facts,if TRUE,would explain Lorenzo's lack of motivation?

Accepted Answer

A) His manager used to have frequent meetings with him to let him know exactly how he was doing on his tasks and whether he was improving. 
B) Over the past year,he had been given the charge for developing a marketing plan for making inroads into a new market. 
C) Over the past year,he was moved into a supervisory position where his main responsibility was to provide leads and support to others in his team and to help achieve their targets. 
D) He held an internal belief that he should be the highest paid individual in his department because of the skills he brought into the team. 
A) His manager used to have frequent meetings with him to let him know exactly how he was doing on his tasks and whether he was improving. 
B) Over the past year,he had been given the charge for developing a marketing plan for making inroads into a new market. 
C) Over the past year,he was moved into a supervisory position where his main responsibility was to provide leads and support to others in his team and to help achieve their targets. 
D) He held an internal belief that he should be the highest paid individual in his department because of the skills he brought into the team.

Question 17

High achievers prefer tasks that are average in difficulty and avoid highly challenging tasks.

Accepted Answer

A) True 
 B)False

Question 18

Managers using reinforcement theory to motivate employees should ignore,not punish,undesirable behaviour.

Accepted Answer

A) True 
 B)False

Question 19

Expectancy theory recognizes that different individuals value different rewards and therefore exert effort in relation to the value of the perceived rewards.

Accepted Answer

A) True 
 B)False

Question 20

The goal-setting theory professes that motivation is maximized by ________.

Accepted Answer

A) easy and achievable goals 
B) difficult goals 
C) autonomy 
D) self-direction 
A) easy and achievable goals 
B) difficult goals 
C) autonomy 
D) self-direction

According to equity theory,when perceived inequities exist,employees ________.

In countries such as Japan,Greece,and Mexico where uncertainty avoidance characteristics are strong,security needs would be at the top of the needs hierarchy.

In the context of Maslow's hierarchy of needs theory,when a company names an "Employee of the Month" and "Employee of the Year," the company is addressing employees' ________ needs.

Which of the following motivating factors or concepts is important to all workers,regardless of their national culture?

Job ________ is the horizontal expansion of a job by increasing the number of different tasks required in a job.

Job ________ refers to the degree of control employees have over their work.

________ is the degree to which a job requires completion of a whole and identifiable piece of work.

Growth,achieving one's potential,self-fulfillment,and the drive to become what one is capable of becoming all occur at which level on Maslow's hierarchy of needs?

Larry is at which level on the hierarchy of needs?

In equity theory,anything that an individual compares themselves against in order to assess equity is called a ________.

Proactive perspective of work design involves employees in changing how their work is performed.

Individual motivation ________.

Intrinsic motivation comes from such things as pay,bonuses and other tangible rewards.

In redesigning jobs for work that is more service and knowledge oriented,________ is appropriate to increase employee input into decisions that affect their work.

High achievers prefer tasks that are average in difficulty and avoid highly challenging tasks.

Managers using reinforcement theory to motivate employees should ignore,not punish,undesirable behaviour.

Expectancy theory recognizes that different individuals value different rewards and therefore exert effort in relation to the value of the perceived rewards.

The goal-setting theory professes that motivation is maximized by ________.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing Diversity

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Foundations of Planning

Managing Strategically

Designing Organizational Structure

Managers and Communication

Managing Human Resources

Leadership

Managing Groups and Teams

Evidence-Based Decision Making

Filters

Exam 15: Motivating Employees

According to equity theory,when perceived inequities exist,employees ________.

In countries such as Japan,Greece,and Mexico where uncertainty avoidance characteristics are strong,security needs would be at the top of the needs hierarchy.

In the context of Maslow's hierarchy of needs theory,when a company names an "Employee of the Month" and "Employee of the Year," the company is addressing employees' ________ needs.

Which of the following motivating factors or concepts is important to all workers,regardless of their national culture?

Job ________ is the horizontal expansion of a job by increasing the number of different tasks required in a job.

Job ________ refers to the degree of control employees have over their work.

________ is the degree to which a job requires completion of a whole and identifiable piece of work.

Growth,achieving one's potential,self-fulfillment,and the drive to become what one is capable of becoming all occur at which level on Maslow's hierarchy of needs?

Larry is at which level on the hierarchy of needs?

In equity theory,anything that an individual compares themselves against in order to assess equity is called a ________.

Proactive perspective of work design involves employees in changing how their work is performed.

Individual motivation ________.

Intrinsic motivation comes from such things as pay,bonuses and other tangible rewards.

In redesigning jobs for work that is more service and knowledge oriented,________ is appropriate to increase employee input into decisions that affect their work.

High achievers prefer tasks that are average in difficulty and avoid highly challenging tasks.

Managers using reinforcement theory to motivate employees should ignore,not punish,undesirable behaviour.

Expectancy theory recognizes that different individuals value different rewards and therefore exert effort in relation to the value of the perceived rewards.

The goal-setting theory professes that motivation is maximized by ________.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing Diversity

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Foundations of Planning

Managing Strategically

Designing Organizational Structure

Managers and Communication

Managing Human Resources

Leadership

Managing Groups and Teams

Evidence-Based Decision Making

Filters