Exam 15: Motivating Employees

Current motivational theories place strong emphasis on individualism and quantity-of-life characteristics that do not translate well to different cultures.

According to the three-needs theory,the need for ________ is the drive to succeed and excel in relation to a set of standards.

The level of individual performance is more dependent on the value of the reward than by the skills individual has.

According to the three-needs theory,the best managers tend to be ________.

According to our textbook,countries such as Denmark and Sweden that score high on quality-of-life characteristics would place ________ needs at the top of the needs hierarchy.

The three key elements in the definition of motivation are ________,.

Goal-setting theory assumes that an individual is committed to the goal.Commitment is most likely when ________.

In a short essay,describe in detail how managers can use the job characteristics model (JCM)to design more motivating jobs.

According to Maslow,an employee who has a need for more self-respect has unmet ________ needs.

Employee relationships are important in designing motivating jobs.

In the job characteristics model (JCM),task significance refers to the degree to which a job requires completion of a whole and identifiable piece of work.

Combining tasks in a job will most likely improve which core job dimensions?

Changing Jobs (Scenario) Marty sat in his favourite chair at home and pondered his work situation. The funding in his division had been cut by 25 percent, but the production goals were 10 percent higher! Something had to change, and he knew it was his job to figure out how to make the goals achievable. He decided to try to improve the way that tasks are combined into each job. First, he needed to know how many tasks there were to each job and how frequently each task was repeated. He also knew that because of the funding cut, people were going to be asked to expand their jobs horizontally. But he also felt that to balance this he should expand the jobs vertically by adding planning and evaluating responsibilities. Together, even though the employees were clearly being asked to contribute more, he felt they would have a greater degree of control over their work. Neither managers nor employees looked forward to this coming year, but it was "do or die" situation! -Job ________ describes the degree of control employees have over their work.

Making job responsibilities narrower and more specialized is the most effective way of motivating employees.

Motivation is a process where person's efforts are energized,directed,and sustained toward a goal.

Procedural justice is more likely to result in organizational commitment than distributive justice.

A police telephone dispatcher who must handle calls as they come in according to a routine and highly specified procedure would experience which job characteristic?

Believing that individual's attitudes toward work determined success or failure,Herzberg investigated the question "________"

Which of the following is TRUE about job enlargement and job enrichment?

Katie has just been asked to type up a report in two days using a software program she has never seen before.Furthermore,15 graphs,bar charts,and pie charts are an integral part of the report.She will have to use a colour laser printer in a different department because their department does not have one.Katie wonders if she will be able to get her project accomplished on time and in the format requested by her manager.According to Vroom's expectancy theory,Katie's motivation level may be influenced by low ________.