Exam 7: Innovation and Adaptability

Managers who make no attempt to anticipate change end up ________ rather than ________.

Technology and competition are internal forces for change.

An adaptive organization requires ________.

In order to make change happen successfully,managers need to understand their own role in the process.

Internal forces that create the need for organizational change include ________.

Organizations can become more innovative and adaptive by ________.

Having creative employees and groups is enough to help the organization become more innovative and adaptive.

Employees are more willing to accept change if management ________.

Sensitivity training refers to activities that help team members learn how each member thinks and works.

An adaptive organization ________.

Innovation Variables at Lightspeed (Scenario) Edwin Lee leads a cross-functional product development team at Lightspeed.com, a software company with employees in 10 countries around the world. The members of Edwin's team are hard-working and highly creative, but he wonders if there are ways to stimulate more innovation from the team. As the company has grown, so too has the bureaucracy. Numerous rules and policies have been introduced, and decision making has become highly centralized. This has resulted in resource limitations and tight project deadlines. Fortunately, with the use of web cams and other Internet technology, Edwin is able to hold frequent meetings with his global cross-functional teams. And despite some structural limitations, the company's culture does seem to foster creative solutions. Diverse opinions are encouraged, and even the most unrealistic, "off-the-wall" solutions are accepted without criticism. Mistakes are treated as learning opportunities—a good thing, since there have definitely been some mistakes! -Which cultural variable relates to the acceptance of diverse opinions at Lightspeed?

Driving forces are forces that drive change and direct behaviour ________.