Question 1

When a manager knows,or should have known,about a threat to safety,that threat is considered to be

Accepted Answer

A)  pending. 
B)  imminent. 
C)  foreseeable. 
D)  forthcoming. 
A)  pending. 
B)  imminent. 
C)  foreseeable. 
D)  forthcoming.

Question 2

When used in relation to hotels,the term "safety" refers to protection of

Accepted Answer

A)  a hotel's ability to generate revenue. 
B)  a hotel's ability to generate operating profits. 
C)  an individual or business's property or assets. 
D)  an individual's physical well-being and health. 
A)  a hotel's ability to generate revenue. 
B)  a hotel's ability to generate operating profits. 
C)  an individual or business's property or assets. 
D)  an individual's physical well-being and health.

Question 3

A jury awards a hotel guest $250,000 in damages for medical expenses directly related to an injury the guest suffered due to a hotel's carelessness.What type of damages has the court awarded this guest?

Accepted Answer

A)  Punitive damages 
B)  Penalizing damages 
C)  Retaliatory damages 
D)  Compensatory damages 
A)  Punitive damages 
B)  Penalizing damages 
C)  Retaliatory damages 
D)  Compensatory damages

Question 4

Who must develop and distribute the information provided in Material Safety Data Sheets?

Accepted Answer

A)  The users of potentially hazardous products 
B)  The sellers of potentially hazardous products 
C)  The buyers of potentially hazardous products 
D)  The manufacturers of potentially hazardous products 
A)  The users of potentially hazardous products 
B)  The sellers of potentially hazardous products 
C)  The buyers of potentially hazardous products 
D)  The manufacturers of potentially hazardous products

Question 5

A hotel's emergency plan should be kept simple because

Accepted Answer

A)  emergency plans are costly to produce. 
B)  it must be read and understood by all employees. 
C)  it will be implemented in a time of heightened stress. 
D)  a review of it by the courts will be undertaken if the hotel is charged with negligence. 
A)  emergency plans are costly to produce. 
B)  it must be read and understood by all employees. 
C)  it will be implemented in a time of heightened stress. 
D)  a review of it by the courts will be undertaken if the hotel is charged with negligence.

When a manager knows,or should have known,about a threat to safety,that threat is considered to be

When used in relation to hotels,the term "safety" refers to protection of

A jury awards a hotel guest $250,000 in damages for medical expenses directly related to an injury the guest suffered due to a hotel's carelessness.What type of damages has the court awarded this guest?

Who must develop and distribute the information provided in Material Safety Data Sheets?

A hotel's emergency plan should be kept simple because

Overview of the Hotel Industry

The Guest Service Imperative

The Hotel General Manager

General Managers Are Leaders

Human Resources

Accounting

Revenue Management

Sales and Marketing

The Front Office

House-Keeping

Food and Beverage

Property Operation and Maintenance

Franchise Agreements and Management Contracts

Managing in the Global Hotel Industry

Filters

Exam 13: Personal Safety and Property Security

When a manager knows,or should have known,about a threat to safety,that threat is considered to be

When used in relation to hotels,the term "safety" refers to protection of

A jury awards a hotel guest $250,000 in damages for medical expenses directly related to an injury the guest suffered due to a hotel's carelessness.What type of damages has the court awarded this guest?

Who must develop and distribute the information provided in Material Safety Data Sheets?

A hotel's emergency plan should be kept simple because

Overview of the Hotel Industry

The Guest Service Imperative

The Hotel General Manager

General Managers Are Leaders

Human Resources

Accounting

Revenue Management

Sales and Marketing

The Front Office

House-Keeping

Food and Beverage

Property Operation and Maintenance

Franchise Agreements and Management Contracts

Managing in the Global Hotel Industry

Filters