Question 1

A hotel achieved a RevPAR index of 80 this month.This month its competitive set achieved a RevPAR of $200.What was the hotel's RevPAR for this month?

Accepted Answer

A)  $110 
B)  $160 
C)  $210 
D)  $260 
A)  $110 
B)  $160 
C)  $210 
D)  $260 B

Question 2

The number of rooms of all types available for sale by a hotel is known as the hotel's

Accepted Answer

A)  rooms level. 
B)  rooms inventory. 
C)  product placement. 
D)  product assortment. 
A)  rooms level. 
B)  rooms inventory. 
C)  product placement. 
D)  product assortment. B

Question 3

A hotel will achieve an 80% Net ADR yield on a reservation supplied by one of its distribution channels.The room was reserved at a room rate of $180 per night.What is the amount of per night reservation generation fees the hotel will pay for this reservation?

Accepted Answer

A)  $16.00 
B)  $26.00 
C)  $36.00 
D)  $46.00 
A)  $16.00 
B)  $26.00 
C)  $36.00 
D)  $46.00 C

Question 4

A fade rate will most likely used by a hotel when

Accepted Answer

A)  rate resistance is encountered. 
B)  rate resistance is not encountered. 
C)  room supply equals room demand. 
D)  room demand exceeds room supply. 
A)  rate resistance is encountered. 
B)  rate resistance is not encountered. 
C)  room supply equals room demand. 
D)  room demand exceeds room supply.

Question 5

Which guest rooms booking method is currently increasing at the fastest rate?

Accepted Answer

A)  Email 
B)  Mobile 
C)  Walk-in 
D)  800 number 
A)  Email 
B)  Mobile 
C)  Walk-in 
D)  800 number

Question 6

A hotel achieved an occupancy rate of 80% this month.This month the hotel's competitive set achieved an occupancy rate of 64%.What is the hotel's occupancy index for this month?

Accepted Answer

A)  95 
B)  114 
C)  125 
D)  144 
A)  95 
B)  114 
C)  125 
D)  144

Question 7

Who manages a hotel's central reservation system (CRS)?

Accepted Answer

A)  Hotel GM 
B)  Hotel owner 
C)  Hotel FOM 
D)  Hotel franchisor 
A)  Hotel GM 
B)  Hotel owner 
C)  Hotel FOM 
D)  Hotel franchisor

Question 8

Which industry created the global distribution system (GDS)?

Accepted Answer

A)  Hotel 
B)  Airline 
C)  Restaurant 
D)  Car rental 
A)  Hotel 
B)  Airline 
C)  Restaurant 
D)  Car rental

Question 9

What is the formula revenue managers use to calculate their hotels' RevPAR?

Accepted Answer

A)  Occupancy % + ADR = RevPAR 
B)  Occupancy % - ADR = RevPAR 
C)  Occupancy % × ADR = RevPAR 
D)  Occupancy % ÷ ADR = RevPAR 
A)  Occupancy % + ADR = RevPAR 
B)  Occupancy % - ADR = RevPAR 
C)  Occupancy % × ADR = RevPAR 
D)  Occupancy % ÷ ADR = RevPAR

Question 10

Last night a hotel sold 185 rooms and achieved an ADR of $175.What was the amount of rooms revenue achieved by the hotel last night?

Accepted Answer

A)  $27,550 
B)  $32,375 
C)  $47,550 
D)  $52,375 
A)  $27,550 
B)  $32,375 
C)  $47,550 
D)  $52,375

Question 11

In which type of Internet sales model do hotel guests make a bid that represents the amount they are willing to pay for a hotel room?

Accepted Answer

A)  Agency 
B)  Opaque 
C)  Merchant 
D)  Leverage 
A)  Agency 
B)  Opaque 
C)  Merchant 
D)  Leverage

Question 12

What is the denominator in the formula revenue managers use to calculate GOPAR?

Accepted Answer

A)  ADR 
B)  Total rooms sold 
C)  Total operating revenue 
D)  Total rooms available to be sold 
A)  ADR 
B)  Total rooms sold 
C)  Total operating revenue 
D)  Total rooms available to be sold

Question 13

Typically,a hotel's highest net contribution will be achieved when reservations are booked

Accepted Answer

A)  on the GDS. 
B)  by a travel agent. 
C)  by a third party Web site. 
D)  on the hotel's own website. 
A)  on the GDS. 
B)  by a travel agent. 
C)  by a third party Web site. 
D)  on the hotel's own website.

Question 14

Which factor will most affect the daily fluctuation of a hotel's room rates?

Accepted Answer

A)  Room supply 
B)  Room demand 
C)  Room rate codes 
D)  Room rack rates 
A)  Room supply 
B)  Room demand 
C)  Room rate codes 
D)  Room rack rates

Question 15

A hotel achieved an ADR index of 140 this month.This month its competitive set achieved an ADR of $210.What was the hotel's ADR for the month?

Accepted Answer

A)  $150.00 
B)  $194.00 
C)  $250.00 
D)  $294.00 
A)  $150.00 
B)  $194.00 
C)  $250.00 
D)  $294.00

Question 16

What is the term used to identify,in advance,days in which a company's negotiated room rate will NOT be accepted by a hotel?

Accepted Answer

A)  Full date 
B)  Sold date 
C)  Refusal date 
D)  Blackout date 
A)  Full date 
B)  Sold date 
C)  Refusal date 
D)  Blackout date

Question 17

A hotel revenue manager seeks to keep her room rates 10% above the rates charged by similar hotels in her market area.Which pricing strategy is this revenue manager utilizing?

Accepted Answer

A)  Prestige pricing 
B)  Discount pricing 
C)  Competitive pricing 
D)  Follow-the-leader pricing 
A)  Prestige pricing 
B)  Discount pricing 
C)  Competitive pricing 
D)  Follow-the-leader pricing

Question 18

What is another term commonly used in the hotel industry to describe revenue management?

Accepted Answer

A)  Rate management 
B)  Yield management 
C)  Rooms management 
D)  Occupancy management 
A)  Rate management 
B)  Yield management 
C)  Rooms management 
D)  Occupancy management

Question 19

Guests receive no complimentary meals when they book their room under the

Accepted Answer

A)  European plan. 
B)  American plan. 
C)  all-inclusive plan. 
D)  modified American plan. 
A)  European plan. 
B)  American plan. 
C)  all-inclusive plan. 
D)  modified American plan.

Question 20

A hotel received a room reservation for $200 from one of its distribution channels. The reservation fees to be paid for the reservation are 20%.What will be the Net ADR yield on this reservation?

Accepted Answer

A)  60% 
B)  70% 
C)  80% 
D)  90% 
A)  60% 
B)  70% 
C)  80% 
D)  90%

A hotel achieved a RevPAR index of 80 this month.This month its competitive set achieved a RevPAR of $200.What was the hotel's RevPAR for this month?

The number of rooms of all types available for sale by a hotel is known as the hotel's

A hotel will achieve an 80% Net ADR yield on a reservation supplied by one of its distribution channels.The room was reserved at a room rate of $180 per night.What is the amount of per night reservation generation fees the hotel will pay for this reservation?

A fade rate will most likely used by a hotel when

Which guest rooms booking method is currently increasing at the fastest rate?

A hotel achieved an occupancy rate of 80% this month.This month the hotel's competitive set achieved an occupancy rate of 64%.What is the hotel's occupancy index for this month?

Who manages a hotel's central reservation system (CRS)?

Which industry created the global distribution system (GDS)?

What is the formula revenue managers use to calculate their hotels' RevPAR?

Last night a hotel sold 185 rooms and achieved an ADR of $175.What was the amount of rooms revenue achieved by the hotel last night?

In which type of Internet sales model do hotel guests make a bid that represents the amount they are willing to pay for a hotel room?

What is the denominator in the formula revenue managers use to calculate GOPAR?

Typically,a hotel's highest net contribution will be achieved when reservations are booked

Which factor will most affect the daily fluctuation of a hotel's room rates?

A hotel achieved an ADR index of 140 this month.This month its competitive set achieved an ADR of $210.What was the hotel's ADR for the month?

What is the term used to identify,in advance,days in which a company's negotiated room rate will NOT be accepted by a hotel?

A hotel revenue manager seeks to keep her room rates 10% above the rates charged by similar hotels in her market area.Which pricing strategy is this revenue manager utilizing?

What is another term commonly used in the hotel industry to describe revenue management?

Guests receive no complimentary meals when they book their room under the

A hotel received a room reservation for $200 from one of its distribution channels. The reservation fees to be paid for the reservation are 20%.What will be the Net ADR yield on this reservation?

Overview of the Hotel Industry

The Guest Service Imperative

The Hotel General Manager

General Managers Are Leaders

Human Resources

Accounting

Sales and Marketing

The Front Office

House-Keeping

Food and Beverage

Property Operation and Maintenance

Personal Safety and Property Security

Franchise Agreements and Management Contracts

Managing in the Global Hotel Industry

Filters

Exam 7: Revenue Management

A hotel achieved a RevPAR index of 80 this month.This month its competitive set achieved a RevPAR of $200.What was the hotel's RevPAR for this month?

The number of rooms of all types available for sale by a hotel is known as the hotel's

A hotel will achieve an 80% Net ADR yield on a reservation supplied by one of its distribution channels.The room was reserved at a room rate of $180 per night.What is the amount of per night reservation generation fees the hotel will pay for this reservation?

A fade rate will most likely used by a hotel when

Which guest rooms booking method is currently increasing at the fastest rate?

A hotel achieved an occupancy rate of 80% this month.This month the hotel's competitive set achieved an occupancy rate of 64%.What is the hotel's occupancy index for this month?

Who manages a hotel's central reservation system (CRS)?

Which industry created the global distribution system (GDS)?

What is the formula revenue managers use to calculate their hotels' RevPAR?

Last night a hotel sold 185 rooms and achieved an ADR of $175.What was the amount of rooms revenue achieved by the hotel last night?

In which type of Internet sales model do hotel guests make a bid that represents the amount they are willing to pay for a hotel room?

What is the denominator in the formula revenue managers use to calculate GOPAR?

Typically,a hotel's highest net contribution will be achieved when reservations are booked

Which factor will most affect the daily fluctuation of a hotel's room rates?

A hotel achieved an ADR index of 140 this month.This month its competitive set achieved an ADR of $210.What was the hotel's ADR for the month?

What is the term used to identify,in advance,days in which a company's negotiated room rate will NOT be accepted by a hotel?

A hotel revenue manager seeks to keep her room rates 10% above the rates charged by similar hotels in her market area.Which pricing strategy is this revenue manager utilizing?

What is another term commonly used in the hotel industry to describe revenue management?

Guests receive no complimentary meals when they book their room under the

A hotel received a room reservation for $200 from one of its distribution channels. The reservation fees to be paid for the reservation are 20%.What will be the Net ADR yield on this reservation?

Overview of the Hotel Industry

The Guest Service Imperative

The Hotel General Manager

General Managers Are Leaders

Human Resources

Accounting

Sales and Marketing

The Front Office

House-Keeping

Food and Beverage

Property Operation and Maintenance

Personal Safety and Property Security

Franchise Agreements and Management Contracts

Managing in the Global Hotel Industry

Filters