Question 1

What is the title typically given to the individual responsible for the administration of a hotel's property operations and maintenance (POM)department?

Accepted Answer

A)  POM Manager 
B)  Chief Engineer 
C)  Director of POM 
D)  Head of Engineering 
A)  POM Manager 
B)  Chief Engineer 
C)  Director of POM 
D)  Head of Engineering

Question 2

Which maintenance tasks performed by a POM department involve the daily cleaning of the lint traps in dryers used in a hotel's OPL?

Accepted Answer

A)  Routine 
B)  Preventive 
C)  Emergency 
D)  Outsourced 
A)  Routine 
B)  Preventive 
C)  Emergency 
D)  Outsourced

Question 3

Which utility cost is typically greatest for hotels?

Accepted Answer

A)  Water 
B)  Electricity 
C)  Natural gas 
D)  Fossil fuels 
A)  Water 
B)  Electricity 
C)  Natural gas 
D)  Fossil fuels

Question 4

What is measured by lumens?

Accepted Answer

A)  Light intensity 
B)  Electrical usage 
C)  Water flow rates 
D)  Natural gas flow rates 
A)  Light intensity 
B)  Electrical usage 
C)  Water flow rates 
D)  Natural gas flow rates

Question 5

For what types of equipment would seasonal PM programs be most important?

Accepted Answer

A)  Gas 
B)  HVAC 
C)  Kitchen 
D)  Wastewater 
A)  Gas 
B)  HVAC 
C)  Kitchen 
D)  Wastewater

What is the title typically given to the individual responsible for the administration of a hotel's property operations and maintenance (POM)department?

Which maintenance tasks performed by a POM department involve the daily cleaning of the lint traps in dryers used in a hotel's OPL?

Which utility cost is typically greatest for hotels?

What is measured by lumens?

For what types of equipment would seasonal PM programs be most important?

Overview of the Hotel Industry

The Guest Service Imperative

The Hotel General Manager

General Managers Are Leaders

Human Resources

Accounting

Revenue Management

Sales and Marketing

The Front Office

House-Keeping

Food and Beverage

Personal Safety and Property Security

Franchise Agreements and Management Contracts

Managing in the Global Hotel Industry

Filters

Exam 12: Property Operation and Maintenance

What is the title typically given to the individual responsible for the administration of a hotel's property operations and maintenance (POM)department?

Which maintenance tasks performed by a POM department involve the daily cleaning of the lint traps in dryers used in a hotel's OPL?

Which utility cost is typically greatest for hotels?

What is measured by lumens?

For what types of equipment would seasonal PM programs be most important?

Overview of the Hotel Industry

The Guest Service Imperative

The Hotel General Manager

General Managers Are Leaders

Human Resources

Accounting

Revenue Management

Sales and Marketing

The Front Office

House-Keeping

Food and Beverage

Personal Safety and Property Security

Franchise Agreements and Management Contracts

Managing in the Global Hotel Industry

Filters